Michael L. Mikiten

*** ********* **

Cherry Hill NJ 08034

ac7vji@r.postjobfree.com

856-***-****

Professional Experience

Ethos Therapy formerly Star Medical Inc

March 23, 2015 – July 1. 2018

Regional Operations Manager

Employee management

1.Developed and managed a strong group of teams traveling the East Coast.

2.Coached teams to exceed expectations of clients through goals and targets.

3.Responsible to maintain and control expenses, time management, and overall management of teams.

Warehouse Management

1.Ensured compliance with all state, federal and company regulations.

2.Worked with clinical teams to make certain that client’s needs were being met.

3.Orchestrated The Compliance Team survey.

Business development

1.Instrumental in the growth of a start-up DME company

2.Partly responsible for implementation of policies and procedures

3.Initiated the internal structure of operations within the company.

Key Achievements:

1.75% growth -3 years running

2.Found, negotiated contract and purchased over 70% of company vehicles

Joerns formerly RecoverCare LLC

April 20, 2009 – March 21, 2014

Operations Manager

Employee management

1.Merged two warehouses for increased profitability by controlling expenses

2.Established and maintained overall training (annual and initial), performance reviews, and basic employee management.

3.Implemented a system for employee accountability for productivity and performance

Warehouse management

1.Ensure compliance with all state, federal and company regulations

2.Participated in CHAP, Medicare, and State surveys. Designed and satisfied corrective action plans.

3.Worked with Executive management to examine and tweak Budget and P&Ls.

Business Development:

1.Enhanced customer relations with site visits, in-services, and a plan for follow-through.

2.Developed relationships with SPD & clinical personnel in facilities.

Key Achievements:

1.Highest producing staff because of implementation of daily tracking for employee performance and productivity.

2.“Continued to look for out-of-box opportunities to improve performance in your warehouse.”- excerpt taken from last performance review written by Direct Supervisor

Family Financial Services of Cherry Hill, LLC

Nov. 2005 - May 2009

Owner/Partner

Responsible for overseeing payroll and taxes.

Motivated agents to increase pipeline and performance

Networked in community

Pay bills

Handle all facets of Mortgage business

Ordered supplies

Volunteer:

Meals on Wheels (Senior Citizens United Community Services)

Shut in Shopping

References:

Available upon request

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