MALLORY DESHOTEL

**** ********* ***** *** *** Port Arthur, TX 77640 (337*-***-****

ac7vgz@r.postjobfree.com

Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking Physician Liaison considered highly ambitious, with history of being an effective team member.

EXPERIENCE

JULY 2018 –

SERVER, Hooters

Communicated clearly with customers in a professional, friendly, and efficient manner

Clearly transcribed customer orders and collected and facilitated payments from customers

Received frequent customer compliments for going above and beyond normal duties.

Answered telephones and completed financial transactions for other team members.

Developed and maintained positive working relationships with others to reach business goals.

Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Resolved guest complaints quickly and efficiently.

Up-sold alcoholic beverages, appetizers and desserts.

FEBURARY 2017– DECEMBER 2017

BARTENDER, Fiesta Bar

Updated daily logs, computer tracking systems and other relevant documentation.

Managed bar revenues, ensuring that all patrons were billed, and all cash properly accounted for.

Managed bar inventory, restocked supplies and placed orders.

Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.

Upheld strict cash handling procedures.

Conducted monthly inventory.

MARCH 2014 – DECEMBER 2016

ASSISTANT MANAGER / BOOKKEEPER, FLORAL CREATIONS

Took care of accounts payable and receivable.

Built relationships with customers to increase likelihood of repeat business.

Answered customer telephone calls promptly and in an appropriate manner.

Recorded deposits into record books, reconciled monthly bank accounts and tracked all expenses.

Completed all daily tasks and special assignments with an efficient and quality-driven approach.

Operated a cash register for cash, check and credit card transactions with 100% accuracy.

EDUCATION

2018-2020

Lamar University – Markerting Major, French Minor

Coursework in Business Computer Applications, Public Speaking, and Professional Readiness, Business Law, Business and Professional Speech

Member of Chi Alpha.

SKILLS

Highly proficient in Microsoft (Word, Excel, PowerPoint)

Budgeting and finance

Strong verbal communication

Extremely organized

Self-motivated

Fast Learner

Highly Dependable

Excellent attention to detail

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