K ENNETH ELLIS

PROFESSIONAL PROFILE

People and results oriented manager with 15 years of logistics, material handling, supervisory, project management, and supply chain experience with FedEx Ground

Skilled business professional with the ability to develop, enable, and drive key internal and external business strategies

Indirect Air Carrier Security Threat Assessment and Indirect Air Carrier Transportation Security Administration Certified

Proficient mathematician able to plan and manage projects across business and function groups

Experienced manager with extensive understanding of logistics and current industry practices

Team builder with a record of supervising high performing, volume producing teams

Obtained graduate degree in Global Supply Chain Management and Business

Recipient of numerous awards for performance, service, and leadership COMMITTEES, AWARDS, & CAREER HIGHLIGHTS

Chair of the Hazardous Material Team Employee of the Month (2016) Multiple Management Promotions Employee Retention Committee Chair of the Safety Committee Team Most Improved Service Manager Safest Hub Award Employee Relations Chair Chair of the Engagement Committee Product Quality Award Most Efficient Hub Award Outstanding Service Award EDUCATION

Master of Science University of Alaska Anchorage (UAA) Global Supply Chain Management May 2016 Bachelor of Science Alcorn State University Industrial Technology May 2003 PROFESSIONAL EXPERIENCE

Operations Manager FedEx Ground August 2016 – Present

Plan, organize, staff, direct and control specific day-to-day operations within the station or hub

Directly supervise safety, service, and productivity as well as manage hazardous material processes

Analyze operational performance through direct observation, interpretation of reports and collaboration with others

Determine opportunities for improvement of key metrics and executes action plans to achieve results

Lead daily employee and/or planning meetings to ensure workforce communication and understanding daily goals

Participate in the development of and responsible for administering company employee relations strategies

Assist with the development and implementation of company safety strategies and programs

Responsible for training new employees regarding job duties and performance expectations and ensuring compliance Senior Operations Administrator FedEx Ground July 2013 – August 2016

Oversaw the daily operations of a ground package handling facility

Manage and instruct colleagues on FedEx Vision Mapping System to increase efficiency of service

Ensured the efficient daily operation of the office and department functions, including maintenance of supplies and equipment

Read and analyzed incoming memos and determined the appropriate course of action

Received and responded to routine correspondence Operations Manager FedEx Ground May 2007 – July 2013

Planned, organized, directed and controlled specific day-to-day operations within the station or hub

Assigned duties and managed employees to ensure the safe and efficient sortation of packages through the facility

Analyzed operational performance through direct observation, interpretation of reports and collaboration with others

Determined opportunities for improvement of key metrics and executes action plans to achieve results

Lead meetings to ensure workforce communication and understanding of operational updates and daily goals

Participated in the development of and responsible for administering company safety strategies and programs

Trained new employees regarding job duties and performance expectations and ensured compliance with FXG policies, procedures and other training requirements Service Manager I and II FedEx Ground July 2004 – May 2007

Supervised hub employees

Ensured the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, and tracking

Evaluated operational performance through direct observation, interpretation of reports and collaboration with others AREAS OF EXPERTISE

Sales and Marketing Customer Service Management and Leadership Operations Team Building Shrink Inventory Control Human Resources Conflict Resolution Logistics and Delivery Profit and Loss Management Training and Development Safety and Compliance Evaluation Production Analysis Accountability Officer Phone: 901-***-**** E-Mail: ac7vgk@r.postjobfree.com

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