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Administrative Assistant Customer Service

Location:
Houston, TX
Salary:
I m willing to relocate and to discuss salary
Posted:
December 04, 2018

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Resume:

Emmanuel Yangue

E-mail: ac7vd9@r.postjobfree.com https://www.linkedin.com/in/emmanuel-yangue-351b287a/ Cell: 678-***-****

EDUCATION

M.A Applied Economics (Energy), University of Houston, Houston, TX Aug 2018

B.S Petroleum Engineering, University of Louisiana, Lafayette, LA Aug 2017

Magna Cum Laude Honor, GPA: 3.85

Engineer in Training (EIT) Certification

Minor in business, economics and mathematics

Relevant Courses

Energy Economics, Business Finance, Industrial Economics and finance, Energy Derivatives. Capital Markets, Forecasting economics, Risk Analysis, Money and Banking, Financial Accounting.

PROFESSIONAL EXPERIENCE

Crude and Nat Gas Derivative Broker Analyst Intern, Ulysses Commodities, Houston, TX Summer 2018

Collected, analyzed and reported weekly data from SPR, API, EIA, Baker Hughes, and COTR.

Submission in a timely manner of daily trades through ICE, CME, Xtrader and NASDAQ exchanges.

Learned short term strategies to facilitate increase in monthly profit margin of $125,000.

Maintained efficient relationship with clients and market makers.

Provide input into developing systems to meet client needs and build business specifications.

Forecasting & energy economics Master class Project Analysis, University of Houston Spring 2018

Gathered WTI crude price data and production data from EIA and Statoil database.

Applied analytical techniques such as time series decomposition, ARIMA, VAR and GARCH models to forecast price of Oil using R Studio and MS excel.

Perform quantitative, cash flow, risk and sensitivity analysis of a crude oil producing well by determining the well decline curve profile, net present value, profitability index, and payback period over 10 years period using MS excel.

University of Louisiana, Lafayette, LA 2016 –2017

Front Desk Administrative Assistant, Housing Jan 2017 – Aug 2017

Ensured smooth check-in and check-out of all guests through properly handling guest accounts.

Responded promptly to customer inquiries, handled and resolved customer complaints through StarRez software.

Demonstrated work ethics and respect for others while interacting with students, guests, and supervisors.

Step lab computer assistant, Dupre Library June 2016 – Aug 2016

Assists with maintenance of the library computers Troubleshoots all technology related questions.

Maintains computers and printers, and orders supplies for library machines

Assists with maintenance of the library collection including running reports.

Tutor, Student Athlete Academic Center Jan 2016 – May 2016

Broke down complex mathematic, Chemistry, and physics problems to individual learning levels.

Analyzed students’ incomprehension, and helped them build continuously increasing knowledge of subjects.

Provides coaching and advising to students on skills to develop clear and attainable educational plans.

SKILLS PROFILE

Proficient in Microsoft Office (Word, Excel, PowerPoint), Stata, R, SQL (beginner).

Bilingual (French & English), Future plan to take the CFA exam.

Soft skills: Great communication, leadership, teamwork, critical thinking, detail oriented, customer service.

ACADEMIC CLUBS/VOLUNTEER EXPERIENCE

Active member of the Society of Petroleum Engineers (SPE) and National Society of Black Engineers (NSBE)

Volunteered at Samaritan Purse during Louisiana 2016 Flood and at chi Alpha Christian Fellowship.



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