Address: ** ********, ******* ***, ***, ****; Mobile Phone: 063-***-****; eMail:ac7v9j@r.postjobfree.com

Page 1 of 3 03 DEC 2018 Time: 15:48 File: CV THAMI HADEBE 2018 PERSONAL DETAILS:

Name: Thami

Surname: Hadebe

Address: 76 tywhitte, Melrose Est, JHB, 2196;

Mobile Number: +27 - 063-***-****

Email: ac7v9j@r.postjobfree.com

Health: Excellent all round.

ID Number: 920-***-**** 080

Gender: Male

Nationality: South African

Home language: IsiZulu

Other language: English, Xhosa, IsiZulu, Sotho.

ABOUT MYSELF:

a) I’m a well-mannered, respectful & diligent individual; b) I try to live a well-balanced lifestyle;

c) I regard myself as being courteous and respectful; d) I love problem solving and pushing myself to perform. SCHOOLING: Matriculated in 2011 from Highlands North Boys - Subjects included / passed: SUBJECTS PASSED:

IsiZulu

History

Life Science

Business Eco

Life Orientation

Maths Literacy

COMPUTER LITERACY:

Moderate level of proficiency attained in:

MS Word;

MS Excel;

MS PowerPoint;

MS Outlook;

Certificate attained in: See attached Certificates

Call Centre

Data Capturing

Jarva

C++

Curriculum Vitae: Thami Hadebe

Address: 76 tywhitte, Melrose Est, JHB, 2196; Mobile Phone: 063-***-****; eMail:ac7v9j@r.postjobfree.com Page 2 of 3 03 DEC 2018 Time: 15:48 File: CV THAMI HADEBE 2018 WORK EXPERIENCE:

Company Edcon dates from September 6th to Nov 25 25 2018 3 months contract

Sales Cold Calling,

Account queries

Updating customer details

Affordability assessments done with customers telephonically Role: to make target individually and within Team

a) To assist customers with updating details

b) To assist customers with balance and account queries c) To audit customers send documents and action accordingly d) To do fraud checks on documents requested

e) To generate Credit limit offers

f) To make relevant notes on systems in regards to calls Reference

Name: Gay Geyser

Position: Match Work Project Manager

Number: 082-***-****

BIDVest insurance 1st may 2016 – 2018

Position: Insurance Broker

a) I joined BIDVest insurance as a sales consultant for the insurance department b) While in the sales department I was involved in the sale of different insurance products including:

i. Mechanical warranty products,

ii. Tyre products,

iii. Scratch and dent products,

iv. Service & maintenance plans.

c) Within 3 months I was promoted to an insurance broker where I dealt with BIDVest’s existing clients base

d) This is where I got my valuable experience in dealing with clients from a rent ions perspective as well and renewals perspective

e) Based on my performance as well as reaching all weekly and monthly targets I was promoted to a Team leader position.

f) Upon the leaving of our manager a fellow team leader and I took up the role of acting manage to run the call centre we were appointed this position by our executive head, this experience was a huge boost from me, as well as successfully ruing the call centre from 2017 - 1st Feb 2018.

Duties at BIDVest insurance:

a) Selling short Term Insurance products

b) Achieving Daily and Monthly targets

c) Running a team of 15,

d) Sending update reports

e) Attending to team members problems

f) Driving team performance / motivating team members to achieve targets g) Setting team’s monthly and weekly targets

h) Acting call centre manager

Address: 76 tywhitte, Melrose Est, JHB, 2196; Mobile Phone: 063-***-****; eMail:ac7v9j@r.postjobfree.com Page 3 of 3 03 DEC 2018 Time: 15:48 File: CV THAMI HADEBE 2018 Reference

Lyle Cass

Position – Call Centre Manager

Number – 073-***-****

Lucid Legal Dec 2015 – Mar 2016

Position: Credit Advisor

I stared working at Lucid Legal call centre department, I performed well despite the workload and heavy hours, Ultimately, the lack of growth forced me to leave. Duties:

a) Assisting Clients with Their Credit Reports

b) Assisted clients with debt counselling

c) Advising clients on how to go about their repayments d) Creating clients payment plans

Reference:

Thulani Mkwane

Position: Team Leader

Number: 010-***-****

Private Label Promotions Nov 2013 - Nov 2015

Position: Sales Consultant:

I started working at Private Label promotions with the hopes in understanding more about the call centre industry, this job helped me hone in on my calling skills and helped me developed a lot as a call centre agent,

Ultimately, the lack of growth forced me to leave. Duties:

a) Cold Calling Clients under ABSA (lifestyle benefits) b) Cold Calling Clients under Cell (lifestyle benefits) Reference:

Comfort Mkhize

Position: Team Leader

Number: 074-***-****

Lee Morgan April 2013 Oct 2013

Position: Customer Service

I stared working at Lee Morgan

We would sell an assortment of home furniture, tables, lamps, beds etc... This was extremely challenging as you can imagine trying to sell a bed and earn commission, I got an awesome opportunity at Private label promotions. Duties:

a) Direct marketing

b) Sales

c) Meeting target

Reference

Sibusiso Tshabalala

079-***-****

Contact this candidate