CARLOS MARTINEZ-ACEVEDO

787-***-**** / ac7v9b@r.postjobfree.com

Willing to Relocate

HUMAN RESOURCES PROFESSIONAL

HR Infrastructure & Planning ● Recruitment ● Benefits & Compensation ● Employee/Labor Relations

Human Resources Leader and Strategic Business Partner with a diverse industry experience. Strong knowledge in Benefits & Compensation programs management, processes and analysis. Negotiation and problem-solving skills. Proven record of establishing or redesigning successful lean HR processes for a culture of continuous improvement. Extensive experience in creating team-based environments and integration / restructuring strategies. Solid leadership, people engagement, talent assessment and acquisition abilities. Competencies include:

Performance Management Recruiting & Staffing

Leadership & Teamwork Organizational Training & Development

Operations Management Wellness, Safety & Security

Employee Relations HR Policies & Procedures

PROFESSIONAL EXPERIENCE

HR CONSULTANT/INDEPENDENT CONTRACTOR, Puerto Rico 2016 – present

Major Engagements

•Alight/AON-Hewitt: Commissioned to participate in a project to recruit (200 combined) Seasonal Health Enrollment Specialists / Community Health Education & Outreach Specialists. Start-up & staffing a call center with (50) fully bilingual Customer Care Representatives. Project completed ahead of schedule.

•Diaphoros, Inc.: Leads and participates in HR projects as assigned. Evaluate, develop / implement human resource policies and practices to support the client’s corporate culture as well as responding to emerging business needs. Serves as liaison with assigned areas to coordinate the HR needs including, staffing, succession planning, employee relations, consolidations and divestitures, information dissemination and policy reviews. Provide human resources department auditing and process improvement recommendations.

•Experis - Manpower: Performed as Project Lead Recruiter to staff a call center with (200+) fully bilingual candidates.

•Centro San Francisco, Inc.: This is a non-profit community-based socio-educational institution. The organization’s reach-out services include Pre-kinder to 12th grade education, adult literacy programs, assistance for school dropouts, tutoring, social risks prevention and recreational services among others. As the HR Director (on pro-bono basis), provides overall HR services.

•In partnership with the executive management team establish long-range goals, strategies, plans and policies. Aligns the organization’s vision, initiatives and operations with the strategic plan as developed under the direction of the Board of Directors.

•Responsible for strategic and leadership development for the organization.

•Provide leadership and management to ensure that the mission and core values of the organization are implemented.

•Verify that staff and volunteers to operate in compliance with all relevant federal, state and local requirements, and accepted practices, processes and procedures.

•Mentor and develop staff directly and through training/development programming to enhance staff productivity and morale.

•Responsible for the revision of personnel actions, including hiring, evaluating and disciplining employees.

•Maintains good working relationship with the community, professionals in related community service fields, governmental and private organizations.

KELLY SERVICES, INC. Caguas, Puerto Rico 2015 – 2016

Strategic Accounts & Operations Manager

Responsible for driving the performance and productivity of Puerto Rico’s team while maintaining focus on management of engagement, service excellence, efficiency and control over budget.

Accomplishments

•Created positive employee engagement process for 2,000+ personnel deployed at client’s facilities via proactive communications, recognition program implementation, prompt issues resolution, and fair/equitable treatment. Assignment Completion Indicator achieved 99.8%.

•Provided Talent Solution Managers with strategic, developmental and tactical day-to-day leadership, direction, coaching and accountability.

•Maintained focus, direction and provided proper tools, techniques and strategy to assist the accounts business development.

•Serviced teams in successfully filling orders to reach and exceeded stated financial objectives.

•Served as the point of contact for issues escalation & resolution protocol.

•Conducted periodic business reviews, both at Kelly’s division level and to client’s leadership teams.

ESSILOR INDUSTRIES OF PR, Ponce, Puerto Rico 2007 – 2015

Human Resources & Environmental Health and Safety Manager

Provide full HR services and lead EHS department for a three-shift operation.

Accomplishments

•Managed the company’s health and welfare benefit programs, including the retirement savings plan (401k), its administration, reports and plan liquidation.

• Lead project that developed and implemented an automated Skills Assessment Process that identified the specific competencies available or needed to deliver value to the business.

•Revised and updated all job descriptions and updated compensation tables accordingly.

•Maintained medical plan costs without increase for four consecutive years; resulting in saving of 20% in premiums and reimbursements of over $100k due to contract agreement based on utilization.

•Researched and analyzed healthcare costs, trends and issues; and reporting to senior management.

•Implemented BIC wellness and health programs (in-house doctor and psychological services, massage services, health clinics and awareness strategies).

•Designed and conducted surveys on benefits & compensation / working environment and developed actions plans, and proposed organization strategies.

•Designed and implemented selection tools and award recognition programs.

•Recipient of local & Global Sustainability Awards for reduced accidents rate by 60% within the last three years.

RIGHT MANAGEMENT CONSULTANTS, Guaynabo, Puerto Rico 2004 – 2007

Organizational Development / Career Transition Services Consultant

Responsible for the management and execution of Organizational Performance, Leadership Development, Talent Management and Key Executives Career Transition Services.

Accomplishments

•Introduced and managed People Brand program; focused in organization proposition to commit on talent attraction, retention, development and transition processes.

•Implemented island wide key executive career transition program for the company.

•Active participant as a consultant for a highly successful career transition project, designed to support restructuring; developed strategy, communicated process, and effectively supported outplacement of 700 + employees; representing 30% of the total clients’ workforce.

UTC AEROSPACE SYSTEMS (Former HAMILTON SUNDSTRAND), Santa Isabel, Puerto Rico 1999 – 2004 Human Resources Manager

Provide full HR services for a three-shift operation.

Accomplishments

•Accomplished full start-up project staffing goal (7 months, instead of 12 months). (Over 500 positions).

•Transferred 401K from corporate to local administration, saving approx. $50K/yr.

•Managed the transformation of Compensation and Benefits information process into a self -service program for all associates.

•Lead dissemination of a cultural transformation process to Achieve Competitive Excellence.

•Automated the administration of the Learning and Leadership Development Program, combining its integration with the Company’s Performance Management System.

•Championed consistent high ratings (Average 4.6 out of 5.0) from customers, local, state and federal inspections, demonstrated leadership and direction expertise.

•Improved both operation metrics and customer satisfaction levels while maintaining the highest product quality and full compliance with federal regulations.

EDUCATION

PONTIFICAL CATHOLIC UNIVERSITY OF PUERTO RICO, Ponce, PR

Bachelor of Science, Major in Psychology / Minor in Economics

ADVANCED SCHOOL OF PERSONNEL ADMINISTRATION, San Juan, PR

•Completed course

PROFESSIONAL TRAINING & AFFILIATIONS

•Certified as Coach and Career Transition Consultant.

•Leadership Architect

•Six Sigma Method, ISO 14000, OHSAS 18000 and ISO 9000 Standards.

•Knowledge in GMP & SOP’s.

•Knowledge of Lean Manufacturing concepts.

•Puerto Rico Manufacturers Association, Society for Human Resources Management, Labor Relations Practitioner, American Society for Training and Development.

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