Maggie Hernandez

*** ****** **

Redlands, CA ****3

909-***-****

Employment

February 2016 – July 2016 Molina Health Care Transportation (Secure Transportation)

Administrative Assistant

Operator/Office Clerical:

Operator assistant, made multiple phone calls confirming next day transportation.

In charge of Molina Health Care logs on a daily basis, inputting drivers routes in the database.

Taking bilingual calls when needed by different office staff.

Assisting office manager when needed, filing reports, transporting drivers to nearby shop.

Printing phone call logs daily for the next day.

School April 2014-April 2015 Southern School of Interpretation Santa Fe, Springs CA

July 2012 – August 2014 The Law Office of Dr. Bill LaTour Colton, CA

Office Clerical

Legal Assistant /Case managers:

Answer multiple phone calls to assist them with any additional information.

Fax and copy documents to proper facilities and SS office’s all over California.

Prepare and organize files before attorneys reach a court hearing with clients.

Request and submit medical records to SS offices for an ALJ administrative law Judge to review a client’s disability mental and physical impairment.

Maintain a work ethic clean professional and organized at all times.

Document conversations over the phone with clients on to the database to have it saved and stored for future references.

Help translate when needed for Spanish speaking clients.

Feb 2007– Oct. 2010 San Bernardino County San Bernardino, CA

Office Clerical:

Perform Essential Bilingual translation to Probation Officers with their Clients.

Assisted Probation officers request to perform under pressure date and time lines to return files.

Arranged files, filed away files and pulled out files for Officers.

Took files to examine before officers will meet with actual clients.

Ensured task to be done before officers will continue with files.

Enter all Probation officers information in database, and file all mail away, and answer phones and delivered message as soon as taken.

Translate for officers when they met with their Spanish speaking client.

WEX Administrative Office Assistant:

Collect, enter, process, sort, and tabulate information according to departmental procedures.

Provide general information, instruction and assistance regarding programs and services to the public and other employees

Audit and verify sensitive documents and other records for a variety of purposes.

Maintain an accurate and efficient filling system for all information processed

Multi-task and work under varying degrees of pressure to meet deadlines and standards.

Receive, sort and distribute mail

Perform other essential duties and tasks assigned

Help translate social workers when needed.

Skills:

Customer Service, Strong Interpersonal Communication, PC Proficiency, Internet, Microsoft Office Suite 2000, C-IV, Outlook, Data Entry, Organization, Bilingual - Spanish

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