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Customer Service Administrative Assistant

Location:
Jamaica Plain, MA
Posted:
December 06, 2018

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Resume:

GREGORY A. PIERCE

** ***** ******, ********, ** *2135

617-***-****

ac7v4p@r.postjobfree.com

SKILLS:

Accurate Data Entry and Keyboarding; Fax/Copy Machine Operation; Excellent Customer Service Internet Research; Alphabetic Filing; Mail Sort and Delivery

PROFESSIONAL EXPERIENCE:

Millennium Group (Sanofi-Genzyme), Cambridge, MA

Mail Receiving Clerk/Floater 2015-2018

•Processed, sorted, and delivered mail to customers on a daily basis in a timely fashion

•Manned mailroom and/or receiving desk for others as needed

•Retrieved critical mail packages through computer tracking system

Family Aid Boston, Boston, MA

Administrative Assistant Internship, 2014

•Researched on-line job postings for low-income job seekers, utilizing internet job boards

•Published and E-mailed postings using Outlook

Sodexo, Inc., Boston, MA

Mail/Receiving Clerk 2003 - 2014

•Processed, sorted, and delivered mail to customers on a daily basis in a timely fashion

•Volunteered to cover mailroom and/or receiving desk for others when needed

•Acknowledged by supervisor for reliability and willingness to assist others

•Retrieved critical mail packages through computer tracking system, resulting in high customer satisfaction

EDUCATION AND TRAINING:

Operation A.B.L.E. of Greater Boston, Inc., Boston, MA

Skills2Work Administration Program 12 week MS Office Productivity Suite 2013

Word, Excel, Outlook, PowerPoint, MS Access, Customer Service & Communication Skills

New England School of Accounting, Worcester, MA

Associate of Science Degree in Accounting

Certificate - New Horizons, Boston, MA



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