Deborah A. Johnson
OBJECTIVE
Utilizing over ** years of office administration experience.
EDUCATION
Guilford Technical Community College Jamestown, NC 05/11
Associate of Applied Science degree in Business Administration
SUMMARY OF QUALIFICATIONS
Over seven years of office administration experience, which includes, but not limited to: transcribing, making travel arrangements, overseeing and coordinating projects, creating schedules, and managing multi-phone line systems
Skilled in the use of Lotus Notes, Lotus Smart Suite Reflections, Goldmine, Spectrum Plus, AT&T PBX Switchboard, MS Windows, File Retention, AS400 and PC Miler
Skilled in the use of Microsoft applications to includes: Access, Word, Excel, PowerPoint, Publisher, Quickbooks and Outlook
Experience in customer service, office administration and record keeping
Proven business inter-office skills combined with highly effective communication skills
Highly organized candidate with excellent computer skills
WORK EXPERIENCE
Account Coordinator 8/18 – 8/17
Direct Transport Greensboro, NC
Verify units were on repo lot or at dealership
Typed up pick-up orders for dispatcher
Input update information into two systems
Scheduler 1/15 – 8/17
Direct Transport Greensboro, NC
Schedule cars to be picked-up
Requested checks to pay fees for storage
Typed schedules for trucks to pick-up cars
Sales Clerk 5/11 – 7/14
ABC Store Greensboro, NC
Assisted customers with liquor purchases and operated the cash register to check out customers
Restock shelves with product and pulled old stock to the front of the shelves
Computer Lab Consultant 2/11 – 5/12
Guilford Technical Community College Greensboro, NC
Assisted students with printing and formatting issues
Aided students with saving, downloading, and scanning documents
Tutor (Introduction to Computers) 2/12 – 5/12
Guilford Technical Community College Greensboro, NC
Assisted students with their Introduction to Computer class
Worked with students one-on-one and assistance 10 students (all received A’s during the 2012 Spring Semester)
Sales Assistant, Fixed Annuity Sales 7/06 – 3/08
Lincoln Financial Group Greensboro, NC
Assisted two Vice Presidents and 14 external wholesalers with preparation of sales materials for agent mailings and training classes
Ordered all office supplies, computers and blackberries for the Department
Updated and created marketing materials for the Department
Maintained inventory of prizes and gifts for agent recognition
Provided support for licensed agents
Marketing Specialist, Financial Institution Marketing 2/02 – 7/06
Jefferson-Pilot Financial Greensboro, NC
Sent mail weekly to six Regional Managers
Maintained inventory of prizes and gifts for agent recognition
Customized & distributed interest rate sheets for agencies, agents and Regional Managers
Maintained and distributed first sale and monthly recognition programs
Prepared customized kits for training meetings
Secretary, Financial Institution Marketing 2/00 – 2/02
Jefferson-Pilot Financial Greensboro, NC
Scheduled meetings and made travel arrangements for Vice Presidents
Typed letters and memos, and transcribed documents for Vice Presidents
Updated and created various documents
Mailed commission checks for FIM agencies
Supported four Account Managers, and updated mailing lists and databases
ac7v46@r.postjobfree.com