Cyndi Charlebois

***-**** ********* ****

Ottawa, ON

K2C 3N8

Telephone: 613-***-****

Email: ac7v3v@r.postjobfree.com

OBJECTIVE: A challenging position that utilizes my skills in a large organization

PROFILE

Several years of administrative experience

Able to communicate and interact effectively with individuals of all levels

Proficient in the use of most software such as Microsoft office products

Fluent in English and functional in French

Demonstrated effective leadership, negotiation and conflict resolution skills

An experienced team player, bringing enthusiasm and energy into group efforts

Can easily break a large project down into smaller pieces, prioritize goals, works under short deadlines without sacrificing creativity

PROFESSIONAL EXPERIENCE

Executive Assistant, (contract), WaterAid Canada – April 2018 to present

Labour Relations Assistant, (contract), Ontario Nurses Association – February 2018 - March 2018

Paralegal, X-Copper Professional Corporation – August 2017 – January 2018

Legal Administrative Assistant, (contract), McMillan LLP – October 2016 – March 2017

Paralegal, Candidate, Green and Associates Law Offices - September 2015 – September 2016

Executive Assistant (contract) National Defence November 2014 – February 2015

Accounts Receivable and Collections, (contract) BFI CANADA June 2014 – September 2014

Accounts Receivable (contract) McCartney Farms April 2014 – June 2014

Project Administrator (contract) Public Health Agency of Canada February 2014 – April 2014

Executive Assistant (contract) Industry Canada January 2014 – February 2014

Administrative Assistant, Ontario Medical Supply January 2010 – January 2014

Executive Assistant, IBM Canada (contract) July 2008-October 2009

Administrator, Export Development Canada, (contract) May 2008-July 2008

Administrative Assistant, Canadian Dairy Commission (contract) December 2007 – May 2008

Sales Coordinator, St. Joseph Media (contract) March 2007 – December 2007

Executive Assistant, St. Joseph Documents January 2006 – March 2007

PROFESSIONAL SKILLS

EXECUTIVE AND ADMINISTRATIVE

Administrative support to executives

Management of Executives' calendar

Distribution lists, faxing, photocopying, filing and data entry

Setting up conference calls, meetings and training sessions

Composing and typing letter and memos

Taking meeting minutes and recording action items

Making travel arrangements, preparing expense reports, reconciling the executives’ corporate credit cards

Developing, maintaining databases and distribution lists

Establish and be liaison with internal and external professionals

Ordering of office supplies and maintaining the inventory

Answering incoming calls and taking messages, opening and distributing mail

Worked with various companies to negotiate corporate rates

Issuing and tracking of taxi chits

Maintaining and updating client records database

Attend and chair weekly administrative meetings to discuss efficiency, time management and internal information sharing

Chairing of the Social Committee

Weekly Attendance Reports

Company Newsletter

Quarterly Business Update to All Staff

Weekly Corporate Report

Corporate Stationary - ordering and maintaining of envelopes, letterhead and business cards

CORPORATE EVENT PLANNING

Coordination of Corporate events such as Christmas parties, golf tournaments, volunteer events

Coordination of board meetings an board retreats

Coordination of training sessions and educational events

Coordination of product fairs, corporate events and trade show booths

Creating the event floor plans

Budget planning

OFFICE MANAGEMENT

Maintains office services by organizing office operations and procedures

Making sure that organization is OHS compliant

Point person for maintenance, mailing, shipping, office supplies and equipment

Organizing of office operations and procedures

Manage relationships with vendors, service providers and landlord

Provide general support to visitors

Participate actively in the planning and execution of company events

Coordinate office staff activities to ensure maximum efficiency

Organize orientation and training of new staff members

Analyze and monitor internal processes

Reception and greeting clients

HR duties such as posting open positions within the organization and screening resumes

ACCOUNTS RECEIVABLE, CREDIT AND COLLECTIONS, FINANCE

Full cycle process of accounts receivable

Verifying suspension list, top 10 risk report affecting the DSO

Collection of outstanding accounts, processing credit applications, determining credit limit amounts

Cash Receipts - processing cash, cheques, credit cards, debit cards, EFT and internet banking transactions A/R adjustments

Bank Deposit

A/R balancing of customer accounts

Working closely with other departments

Issuing credits and adjustments to customer's accounts Issuing and sending out statements Respond to customer inquiries via telephone, email and fax

Demonstrated negotiation skills for past due accounts and final account balances

Journal Entries

Month end accruals

Month end procedures and reporting

RECORDS ADMINISTRATION

Records management (electronically and hard copy); identifies priorities within the tracking system

Summarizes records and maintaining files of arbitration awards for rights and interest cases

Transcribes documents including letters, memos, and correspondence or copy-typing handwritten notes

Drafts, reviews, edits, photocopies and scans documents and correspondence

Maintains information specific to grievances/arbitrations tracking

LEGAL EXPERIENCE

Assist the Paralegals and Lawyer on client matters

Drafts retainer agreements, client correspondence and court orders as requested by judicial endorsements

Verifies, edits and revises legal documents

Keeps cases organized by establishing and organizing files

Supports case preparation by preparing case summaries and materials for mediation conferences

Organizes materials for civil litigation

Enhances trial proceedings by preparing exhibits

Maintains case costs by verifying outstanding balances with staff of the firm

Inputs information into file database and case management software

Helps develop cases by maintaining contact with people involved in the case

Attends court to set trial dates

Attends court and tribunals to assist the Paralegal or Lawyer

Takes courtroom and tribunal notes in proceedings

EDUCATION

Paralegal Diploma, Herzing College

CDI Training Course, MSVisio

Certificate in Basic Credit Practices, Credit Institute of Canada

Algonquin College Extensive Coursework in Accounting

Ontario Secondary School Diploma, Confederation High School

PROFESSIONAL DEVELOPMENT

Workshop on Time Management

Workshop on Customer Service

Contact this candidate