Customer Service Data Entry

HARRY BENJAMIN RUBENSTEIN

Home: 971-***-****

Cell: 503-***-****

**** * ********* ******

Portland, Oregon 97203

harry.rubenstein @ aol. com

Dear Hiring Executive:

My goal is to find permanent, long-term employment with a company that has growth potential in retail or commercial credit and collections.

I am interested in applying for a Credit Collections position with your company. I have excellent qualifications for this position and would appreciate your consideration of the enclosed resume.

I have completed several classes and seminars offered by Dunn & Bradstreet. I bring twenty years of strong retail and commercial credit experience. I work well in a team environment as well as in a stand-alone situation.

I am confident the combination of my training and experience will allow me to make a valuable contribution to your organization. I would appreciate an opportunity to discuss our mutual interests personally in the near future.

Please feel free to contact me if you require further information. I look forward to a personal meeting.

Sincerely,

Harry Benjamin Rubenstein

Enclosure

HARRY BENJAMIN RUBENSTEIN

*****.**********@***.***

Cell: 503-***-****

Home: 971-***-****

OBJECTIVE: To obtain a Retail or Commercial Credit and Collections position where I can utilize my skills and knowledge for the benefit of your company, and learn additional skills for my personal and career growth.

STRENGTHS: Twenty years strong credit collection experience

Five years supervisory experience

Ability to think independently and resolve problems quickly

Competent, reliable, and committed professional, with a success record

EXPERIENCE:

05/18-10/18

First American Title-Seasonal Position

Customer Service & Data Entry

.Created Buyer Books for prospective Clients

Including Real Estate Agents & Companies

.Indexed & Created & Compiled Area attractions including schools,

Museums, telecommunications, cultural events, restaurants,

Outdoor Activities, Government Offices, Colleges & Universities,

Popular Restaurants.

. Updated Current information into Sales Force Web Applications

05/17-Present Unitus Community Credit Union- Portland, OR

Senor Collections Analyst/Specialist

. Collected on Credit Union Members Negative Share Accounts,

Visa Accounts, Lines of Credit, Equity Line, HELOC’S

Auto & RV Loans

. Prepared Documents for Auto & RV Repo’s

. Negotiated Settlements

07/15-10/16 Secure Pacific Corporation-Portland, OR

Senior Collections Specialist

. Collected Commercial & Residential Invoices

. Prepared Charged Off Accounts for Legal or

Collection Agency Action

08/08-08/14 Bank of the West-Equipment Finance Division – Portland, OR

Senior Collections Specialist

• Collect Commercial Invoices

• Negotiation of Contractual Payments

• Reconciliation of Commercial Accounts for short pays & missing invoices

• Liaison between Legal Department & Collection Agencies

12/06-02/08 Wilshire Credit Corporation, Beaverton, OR

Mortgage Delinquency Department Specialist

• Negotiate Mortgage and Escrow payments

• Processing Verification of Mortgage and Payoffs

• Updating Credit Bureau Reports

03/04-3/06 Associated Recovery Systems-ARS Inc-Escondido, CA

Sr. Collection Acct Representative

• Collected charged off bankcard & oil credit card accts

• Handled settlement negotiations on all balances

• Handled Bankruptcies

• Constantly achieved top recovery of monies and settlements

10/02- 11/03 Active Credit Group- Active Credit Services, Portland, OR

Unit Manager

• Collect and negotiate charged off and past due accounts with companies as AT&T Wireless, NW Natural Gas and PGE.

03/02- 07/02 Sonus Corp., Portland, OR

Senior Credit and Collections Analyst – Insurance Liaison

• Collected insurance monies due from companies nationwide.

• Handled inbound and outbound phone calls.

• Sent letters and followed up with insurance companies (Medicare, Medicaid, etc.)

12/96-02/02 Qwest Communications, Seattle, WA

Senior Credit and Collection Consultant

• Managed complex issues regarding restoring, disconnections, referrals, collection agency account follow-up.

• Used outbound collections on 31-day to charge off accounts and followed through on legal and bankrupt accounts.

EDUCATION:

Dunn & Bradstreet Business Education Services

Credit Managers Association of Southern California

Consumer Credit Certificate

• Analyzing Financial Statements.

• Persuasive Telephone Techniques.

Southampton College of Long Island University, Southampton, LI. NY

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