JOANNE S. INOT

Sitio Canumay Labogon, Mandaue City Cebu, Philippines

093********/093********

ac7uy5@r.postjobfree.com

mailto:ac7uy5@r.postjobfree.com

BIRTHDAY: June 28, 1991

GENDER: Female

STATUS: Single

CITIZENSHIP: Filipino

LANGUAGES: English, Filipino and Cebuano

COLLEGE

Course : AB Linguistics and Literature

Name of School : University of the Visayas (S.Y. 2010-2011)

HIGH SCHOOL

Name of School : Labogon National High School (S.Y. 2006-2007)

ELEMENTARY

Name of School : Labogon Elementary School (S.Y. 2002-2003)

Virtual Administrative Assistant - Ecommerce (Oct 2016 – Nov 2018)

- Amazon/Ebay/Groupon SEO and PPC campaign management

- Inventory Management

- Data Entry, data gathering and research tasks

- Managing main tasks in Amazon Seller Central, Jungle Scout, MS Excel

- Handling customer inquiries

- Processing orders and other customer-related tasks

- Listing profitable researched products

- Providing daily sales reports

- Monitoring and recording monthly sales and price changes

Customer Service Associate – Teleperformance (August 2015 – August 2016)

-Handling incoming and outgoing calls from clients for bank/financial account

-Analyzing and setting up claim for fraud reports

-Reviewing and evaluating claims processes

-Handling inquiries for claims

-Coordinating with senior departments (US based) for fraud cases and claims

Sales Representative – Global Empire Corporation (July 2014 – May 2015)

-Handling inbound calls for a flower account

-Reporting daily sales and quota

-Tracking customer’s flower/ bouquet orders

English Teacher – QQ English (December 2012 – May 2014)

-Teaching general English subjects for Asian and European students

-Monitoring student’s learning progress

-Assessing and evaluating student’s strengths and weaknesses

Market Researcher – Opinionology (June 2011 – November 2012)

-Researching for clients review/feedback for an industrial campaign/project

-Analyzing and evaluating gathered data

-Responsible for submitting reports and survey outcome

Administrative Staff- Suarez and Bros. (October 2010-September 2011)

-Responsible for product’s shipment details and tracking

-Managing and distributing office information

-Monitoring, creating spreadsheets and recording expenditures

-Creating power point presentation for client or employee meetings

INTERPERSONAL : Excellent written and verbal communication skills

People oriented; likes working with others

Very patient and hardworking

Able to coordinate several tasks simultaneously

Can work well alone as well as with a team

COMPUTER : Excellent in MS Office Applications and Google tools

Experienced in Social Media Platforms

Basic Photoshop and video editing skills

Others : Proven leadership and organizational abilities

Quick learner and has strong attention to d2etail

Very resourceful and can work with less supervision

Very good time management skills

PERSONAL BACKGROUND:

EDUCATIONAL ATTAINMENT:

WORK EXPERIENCE:

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