JOANNE S. INOT
Sitio Canumay Labogon, Mandaue City Cebu, Philippines
************@*****.***
mailto:****.****@*****.***
BIRTHDAY: June 28, 1991
GENDER: Female
STATUS: Single
CITIZENSHIP: Filipino
LANGUAGES: English, Filipino and Cebuano
COLLEGE
Course : AB Linguistics and Literature
Name of School : University of the Visayas (S.Y. 2010-2011)
HIGH SCHOOL
Name of School : Labogon National High School (S.Y. 2006-2007)
ELEMENTARY
Name of School : Labogon Elementary School (S.Y. 2002-2003)
Virtual Administrative Assistant - Ecommerce (Oct 2016 – Nov 2018)
- Amazon/Ebay/Groupon SEO and PPC campaign management
- Inventory Management
- Data Entry, data gathering and research tasks
- Managing main tasks in Amazon Seller Central, Jungle Scout, MS Excel
- Handling customer inquiries
- Processing orders and other customer-related tasks
- Listing profitable researched products
- Providing daily sales reports
- Monitoring and recording monthly sales and price changes
Customer Service Associate – Teleperformance (August 2015 – August 2016)
-Handling incoming and outgoing calls from clients for bank/financial account
-Analyzing and setting up claim for fraud reports
-Reviewing and evaluating claims processes
-Handling inquiries for claims
-Coordinating with senior departments (US based) for fraud cases and claims
Sales Representative – Global Empire Corporation (July 2014 – May 2015)
-Handling inbound calls for a flower account
-Reporting daily sales and quota
-Tracking customer’s flower/ bouquet orders
English Teacher – QQ English (December 2012 – May 2014)
-Teaching general English subjects for Asian and European students
-Monitoring student’s learning progress
-Assessing and evaluating student’s strengths and weaknesses
Market Researcher – Opinionology (June 2011 – November 2012)
-Researching for clients review/feedback for an industrial campaign/project
-Analyzing and evaluating gathered data
-Responsible for submitting reports and survey outcome
Administrative Staff- Suarez and Bros. (October 2010-September 2011)
-Responsible for product’s shipment details and tracking
-Managing and distributing office information
-Monitoring, creating spreadsheets and recording expenditures
-Creating power point presentation for client or employee meetings
INTERPERSONAL : Excellent written and verbal communication skills
People oriented; likes working with others
Very patient and hardworking
Able to coordinate several tasks simultaneously
Can work well alone as well as with a team
COMPUTER : Excellent in MS Office Applications and Google tools
Experienced in Social Media Platforms
Basic Photoshop and video editing skills
Others : Proven leadership and organizational abilities
Quick learner and has strong attention to d2etail
Very resourceful and can work with less supervision
Very good time management skills
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