Lucille M. Coleman

**** ***** **. ***. * St. Louis, MO 63104 314-***-**** ac7uux@r.postjobfree.com

Results oriented sales with 30 and customer service representative + years of experience in sales, retail, and customer service. Seeking a customer service position where my skills and experience will enhance the quality, efficiency, and on going success of your organization. Consistency is my motto! Skilled in building cross functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Transformational leader with an ability to work independently and part of a team.

Skills

Highly skilled in providing information regarding products, services, and policies of the company.

Great Sales, and Interpersonal skills.

Ability to work in a hostile environment, and still maintain high performance under pressure.

Skilled at building positive relationships and communicating well with customers of all socioeconomic backgrounds.

Great Troubleshooting skills and can type 35 WPM.

Experience

Charter Communications

St. Louis, MO (1999 - 2018)

Position: Customer Service/ Front Counter Rep II

Receive inbound calls.

Identify customer needs' and seize the opportunity to sell products.

Life Uniform Company

St. Louis, MO (1994 - 1999)

Position: Inventory/Accounting Clerk

Managed incoming and outgoing supplies and products.

Edison Brothers Stores Inc

St. Louis, MO (1988 - 1994)

Position: Merchandise Clerk

Shelf stocking and general housekeeping.

Education

Draughouns Business College St. Louis, MO

Illinois Central College Peoria, MO

Central High School St. Louis, MO

References Available Upon Request