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Safety Officer Customer Service

Arlington Heights, Illinois, United States
December 02, 2018

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JOLANTA SCHUBERT 847-***-**** 308 S Derbyshire Ln, Arlington Heights, IL 60004 Licensed Esthetician certified in many cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments,dermapen, dermaplaning, and microdermabrasion. Exceptionally resourceful with 25 years of experience in an upscale salons and spa. Committed to maintaining the highest standards of service. Esthetician with success in expertly determining the proper treatments based on individual client needs.

State Board Issued Esthetic License

in Illinois LE

Certified Laser Technician CLT

Laser Safety Officer LSO

Laser Hair Reducion

Chemical Peels

Face Massage



Proficient in eyebrow and lash



Skin rejuvenation

Skin Hydration



Photo Facial

Tattoo Removal

Teen Facials


Radio and High Frequency


Body scrubs and wraps

Body Sculpting and Contouring

Eyelashes Extension

Customer service-oriented


English,Polish,communicative in


Subtle and effective sales skills

Eager to lern new skill and tasks

Licensed Esthetician / self - owner Garden Of Youth Day SPA & Massage - Arlington Heights, IL / 11.2007 - 12.2017

Fostered a friendly, warm and exceptional customer experience. Developed individualized, therapeutic skin care programs. Performed facials, chemical peels and waxing procedures. Recommended retail products for at-home use.

Welcomed clients as they arrived for appointments. Executed hair removal and microdermabrasion procedures. Stocked treatment rooms with proper supplies.

Analyzed skin condition and made appropriate product recommendations.

Performed body treatments, including waxing and body wrap application.

Served as a primary point of contact for members and guests for EDUCATION

information on spa products and services.

Promoted salon-exclusive products to increase retail sales. Inventoried, ordered and stocked salon product line. Communicated all client reservations to appropriate staff. Provided clients with detailed instructions on how to fill out intake forms. Anticipated spa and salon guest concerns and addressed them immediately.

Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers. Remained polite when speaking with difficult guests on the phone. Cleaned spa according to State of Il safety and sanitary regulations. Refilled professional spa products as necessary.

Followed through with client requests in a timely manner. Maintained work area in a clean and neat fashion to stay productive. Processed guest credit card information for salon services. Handled guest complaints calmly and professionally. Prepared first time guests over the phone for their selected services. Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.

Private Collage Of Cosmetology And Skin Care Education - Bialystok Poland / 1993

Bachelor of Science: Skin Care and Aesthetic Technician Majored in Aesthetic

University Of Technology - Elk,suwalskie, Poland / 1988 Bachelor of Science: Technologist Of Chemistry And Food Analysis National Laser Institute - Glen Ellyn, IL / 2018


Certifying Laser Technician

Laser Safety Officer


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