Financial Analyst Customer Service

FRASER SCOYNE (MBA / BBA)

**** ******* ***** ****: 614-***-****

Westerville, OH 43082 Cell: 614-***-****

Email: ******.******@*****.***

FINANCE / OPERATIONS LEADERSHIP PROFILE

Accomplished senior level shared service professional with 20 years experience and subject matter expertise in strategic planning, operations analysis, operations leadership, budgeting and forecasting

Fortune 200 experience includes Healthcare, Retail and Manufacturing

Demonstrated track record to streamline key operations (including organization, infrastructure/automation and processes) driving towards improved operational effectiveness and efficiency while improving the customer experience

Built large teams with strong succession planning while enhancing culture to retain/develop top talent

Planning and analysis leadership in key functional partnerships - Financial Operations, information technology, procurement, logistics, manufacturing, and engineering

Leadership roles in multiple retail supply chain projects to optimize costs and improve the customer experience

Lead role on transition service agreements (acquisitions and divestitures)

PROFESSIONAL HISTORY

CARDINAL HEALTH (Columbus, Ohio) 2007 – 9/2018

Fortune 20 Healthcare Company focused on manufacturing and distribution of pharmaceutical and medical healthcare products with annual revenues of $130 billion

VP – Financial Shared Services (Credit, Collections, Cash Application) 2010 – 9/2018

Responsible for business planning and financial planning activities for Financial Shared Services, including credit, accounts receivable and cash application with 300 global finance professionals

Partner with internal and external customers to optimize cash flow for the company (portfolio of 60,000 accounts, ~ $130 billion in collections) and annual P&L impact of $100 million

Responsible for development and review of key processes to balance credit risk with cash collections

Developed activity-based budget allocation models to transfer operating expenses to business units with complementing discussions around risk and investments to optimize balance sheet and operating metrics

Project lead in determining global sourcing strategy for multiple shared service areas resulting in a build out of 2,000+ employees and annual payroll savings of $100 million and improved service delivery capabilities

VP – FP&A/Portfolio Planning - Information Technology 2007 – 2010

Responsible for business planning and financial planning activities for Global IT (2,000+ FTE’s)

Finance lead for IT cost input and requirements for Medical Segment ERP implementation ($300 million project)

Lead finance role with CIO to leverage platforms and streamline applications across the business to enable business strategies resulting in lower costs and enhanced capabilities

Finance lead for the IT $500 million annual operating budget and evaluating and prioritizing the $300 million cap-ex portfolio

Key business partner with CIO to drive increased transparency to cost structure through activity-based allocation models and providing industry benchmark comparisons to drive change with the business

LIMITED BRANDS, INC. (Columbus, Ohio) 1997 – 2007

Fortune 250 Specialty Retailer focused on Intimate Apparel (Victoria’s Secret) and Personal Care Products (Bath and Body Works) with annual revenues of $10 billion

Director – Enterprise Shared Services Finance 2006 – 2007

Responsible for business planning and financial planning activities for Shared Services, including HR, Finance and Procurement, with 400+ professionals and an annual operating budget of over $1 billion

Integration lead to centralize procurement organization from logistics area into shared service model with HR and Finance

Responsible for development and review of 3-year business plans for all areas with consolidation at the divisional level with roadmap to lower costs and improve outcomes

Develop activity-based budget allocation models to transfer operating expenses to business units while engaging on discussions to lower costs and improve business outcomes

Director – Procurement Finance 2005 - 2006

Responsible for the management of all financial operating activities of Limited Brands non-merchandise procurement operations with annual operating expenses of over $1 billion

Facilitation of review process and validation of a 5-year $200 million expense reduction roadmap

Business partner in developing business cases to centralize, in-source / out-source activity support centers (i.e. mailroom, cafes, A/P, Travel, Enterprise Meeting and Events etc.)

Develop activity-based budget allocation models to fully transfer operating expenses to business units as well as establish best-in-class customer service metrics

Director / Manager – Distribution Finance, Logistics Division 1999 - 2005

Responsible for the management of all financial operating activities of Limited Brands logistics infrastructure with annual operating expenses of $500 million

Improved annual operating efficiency by over $30 million with the implementation of optimal distribution flow practices, investment in new technology and tightened wage rate strategies

Developed business cases for various capacity expansion actions to insure support of corporate inventory flow of approximately 800 million units and sales of approximately $10 billion annually

Developed 150 million cap-ex business case to relocate E-Commerce infrastructure to insure adequate capacity for future growth while optimizing utilization of enterprise assets

Logistics lead to develop language and parameters in transition services agreements with multiple business divestitures from 1999 - 2003 (Abercrombie and Fitch, Limited Too, and Lane Bryant)

Senior Financial Analyst – Corporate Office 1997 - 1999

Responsible for cost analysis, budgets and adhoc support for multiple projects

FORD MOTOR COMPANY (Dearborn, Michigan) 1993 – 1997

Financial Analyst Rotations – Powertrain Operations (Livonia, Michigan and Windsor, Ontario)

EXTRACURRICULAR PARTICIPATION / EDUCATION

United Way Campaign Leader

Participated in Columbus Literacy Program for Children

Active leadership roles in community programs at Cardinal Health (i.e. American Heart Association, Columbus After School Program, United Way, Women’s Initiative Network)

BBA – Wilfrid Laurier University / MBA – University of Windsor (Both in Ontario, Canada)

Contact this candidate