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Customer Service Sales

Location:
Brandon, MB, Canada
Salary:
16$ per hour
Posted:
December 01, 2018

Contact this candidate

Resume:

Sonika

Mobile: 204-***-****

E-mail: ac7ulo@r.postjobfree.com

Objective:

I am seeking a competitive and challenging environment where I can serve your organization and establish a career for myself by utilizing my accounting and business skills, building work experience, taking on more responsibilities, and working with others as a team member, I intend to achieve advancement opportunities for the company.

Education:

Master’s in Business Administration in Finance and Marketing:

Lovely Professional University, Phagwara, Punjab, India 2010 – 2012

B.com Professional in Accounts

Lyallpur khalsa College, Jalandhar, India 2007-2009

Experience:

Staples, Brandon (MB)

Admin clerk Sep 17, 2018 – Present

Duties and responsibilities:

Communicate with vendors and contractors via emails, phone calls, fax and mails.

Receive cheques from vendor’s and Process the vendor’s payment by cheque.

Process the purchase orders.

Print all invoices and match up with COD forms by using AS 400.

All defective products Return to vendor by using AS400.

Manage all mails and letters.

File outstanding COD forms and file paid COD and invoices.

Staples, Brandon (MB)

Customer services representative Dec 03, 2017 – Sep16, 2018

Duties and responsibilities:

•Urgently responds to customers in queue.

•Online returns, bank reconciliation, cash reconciliation using AS 400 software.

•Return to vendors using AS400 software.

•Reconciliation of point of sale system.

•Matching up COD’s and payment of COD’s.

•Provides accurate information to clients about products and services, production capabilities, and order turnaround.

•Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions.

• Promotes the right products and sales channels that best support client needs.

• Assesses who the customer is and applies the right service principles.

• Refers high potential clients and more complex orders to appropriate associate.

Air Force school, Adampur, India

Assistant Accountant Sep 2015 - Aug 2016

Duties and responsibilities:

Maintain daily cash book and bank book on daily basis.

Managing agendas, scheduling and organizing meetings or appointments.

Posted journal entries, reconciled accounts and prepared trial balance for clients

Managed, counted, verified and reconciled daily cash.

Compile and maintain non-monetary reports and records, pay bills by cash and cheque.

Issuing and receiving the invoices and cheques.

Ensure an accurate and timely monthly, quarterly and year end close.

Preparing quarterly budget and yearly.

Collection fees

Managed vendor accounts, generating weekly on demand cheques.

Managed financial departments with responsibility for budgets, forecasting, payroll, accounts payable and receivable.

Created budgets and forecasts for the management group.

Ensured compliance with accounting deadlines.

Prepared accounts and tax returns for audit.

Yes, Bank Ltd, India

Customer service representative May 2014 – Aug 2015

Duties and responsibilities:

Marketing of new products plans

Sales insurance

Generating sales through retail liability products like: CASA, FDs etc.

Customer follow up.

M/s Gurbachan Singh, India

Assistant Accountant Sep 2012 – April 2014

Duties and responsibilities:

•Managing all kinds of financial and administration activities like banking, accounts, sales, back office and services.

•Managed accounts payable, accounts receivable, and payroll.

•Reported on variances in quarterly costing reports.

•Prepared annual company accounts and reports.

•Administered online banking functions.

•Monitored and recorded company expenses.

•Generated budgets and forecasts on a quarterly basis and presented to the management team.

•Prepare financial statements and reports for clients or company management.

•Record the amount of money spent and received.

•Review businesses' accounting procedures.

Computer skills and strengths:

Office management

Efficiency in customer service and business operations and accounts.

Efficient in Ms word, Ms excel, internet

Tally 9.0

Strong organizational, administrative and analytical skills

Ability to produce consistently accurate work even while under pressure

Ability to multi task, Dedicated and Optimistic

Good communication and inter personal skills, Team work qualities

Languages: English, Hindi, and Punjabi.

References:

Kathy Black

Service Manager -STAPLES, 238 1645A 18th st Brandon, MB

Contact 204-***-****

Email ac7ulo@r.postjobfree.com



Contact this candidate