Sign in

Customer Service Manager

Dubai, United Arab Emirates
November 30, 2018

Contact this candidate


Avil Fernandes


P.O.BOX *****,

Dubai, UAE

Mobile: 055 - 3037190


Professional Synopsis:

Solid track record of promotions with proven ability to increase market share, outperform competition and increase profits.

Excellent Customer Service Skills and well recognized by management and clients.

Business has grown consistently under my leadership. Strengths:

Ability to attract new business and achieve set targets.

Ability to build, develop and lead result oriented teams.

Ability to work under pressure with strong leadership skills. Work Experience:

Coffee Street Shop (Saudi Arabia): (January 2015 – June 2018) Restaurant Manager

Responsible for tracking all product use and creating inventory reports for management.

Maintain and operate equipment and machinery, including Coffee machines and coffee pots

Grow the books and the revenue consistently.

Coffee Street Shop (Saudi Arabia): (November 2012 – January 2015) Cashier

Handling cash using Computerized Till system

Coffee Street Shop (Saudi Arabia): (January 2009 – November 2012) Store keeper / Warehouse Assistant

Responsible for all product use and creating inventory reports for management.

Core Competencies:

Hot and Cold Beverage Preparation

Customer Service

Inventory Management

Occupational Safety


Team Leadership

Strong communication skills

Basic understanding of computer technology

Hardworking and achievement-driven

Academic Qualification:

Pre University College in Government College – Mangalore

Diploma in Fitter Engineering from St. Joseph ITC, Jeppu, Mangalore. Technical Qualification:

Office Tools: MS Office,MS-Excel - Advanced

Personal Details:

Date of Birth : 28th Dec 1982

Nationality : Indian

Languages : Arabic, English, Hindi

Marital Status : Married

Visa Status : Visit

Contact this candidate