Umar Mirza

Fairfax, VA *****

571-***-****

ac7u2p@r.postjobfree.com

Education

George Mason University, Fairfax, Virginia – Class of 2018

Bachelor of Science in Information Systems Operations Management

2012-2013 GMU Club Football Team

Projects/Coursework

Intro to Bus. Info Systems: Used Google visualization tools to design a presentation describing the military spending of the top 10 nations in the world through a 5-year period, learned Access and Excel through hands-on training sessions and SAM exams

Database Management Systems: Database Normalization (Relational notation, 1NF, 2NF, 3NF, Functional dependencies), designed entity relationship data models (Crow’s foot notation), Transformed data models into databases using Microsoft Visio and Access 2013

Networks and Security: Wrote case studies on network operations management, net neutrality, and management of network security

Capstone: Strategic Management Project: Designed an implementation strategy to increase Best Buy’s competitive advantage and sales. This included an external environment analysis (PESTEL overview, Porter’s 5 forces, Competitor Analysis), an internal analysis (core competencies, SWOT analysis), and our recommendations. Our project was rated among the top 20% of capstone projects in the school of business

Technical Skills

Microsoft Office (Word, Excel, PowerPoint, Access), Microsoft Visio, Microsoft Project

On-Line Analytical Processing (OLAP), Data Mining, Data Transformation, Data Warehousing, SQL Server, SQL Server Analysis Services, SQL Server Integration Services

Experienced with Tableau, Normalized relational data modeling, Multi-dimensional data modeling

Database management systems (DBMS), systems analysis, data and marketing analytics

Google visualization tools, statistical analysis, SPSS, R, system development life cycle, business intelligence and analytics, Java, HTML, Wireshark

Certifications

ICAgile Certified Professional (ICP) - July 2018

Work Experience

Accenture, Technology Associate June 2018 - Present

Worked with the technology application development team and clients to gather and define business needs

Primarily worked with Salesforce technology; designed and analyzed portions of client applications

Delivered solutions via agile delivery methodology, had access to a variety of clients all over the country

Seattle Information Systems, Intern Jun 2016 - Dec 2016

Assisted the technology and product development teams in creating an online scheduling system, patient portal and graphical representation of patient reported outcomes for healthcare professionals

Took part in all aspects of the SDLC including scope definition, writing functional specifications, high level design, software development, quality assurance and system testing

Macys, Sales Associate Jun 2015 - Jun 2016

Engaged in all aspects of store operations; assisted clients with their needs, provided feedback to management and participated in day to day activities including opening and closing the store, counting cash during opening and closing, and reporting any suspicious activities to the security team

Greeted customers, helped customers locate fitting rooms and merchandise, informed them of current promotions, kept the merchandise and register area clean and organized

Assisted between 15-60 customers per shift, obtained a minimum of $1500 in sales daily

ThirdChannel: Bose® Retail Intelligence Program, Intern Dec 2014 - Mar 2015

Visited local Best Buy and Target stores to educate store associates and consumers on Bose® products by conducting in store training sessions and presentations

Represented the Bose® brand in twelve Target and Best Buy stores across Northern Virginia, D.C., and Maryland

Tested functionality of Bose® displays in stores and transmitted inventory and product information to ThirdChannel and Bose® in real time

Built quality relationships with store associates and consumers across 12 Best Buy and Target stores

Assisted hundreds of customers per week, sold a minimum of $2000 in Bose® products weekly

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