Maria Luisa T. Norico

**-*** ******** **.******** MB R2P 2C8

Phone No.204-***-****

Email: ac7u09@r.postjobfree.com

Career Objective

To be associated with a well-established institution that will provide opportunities for career advancement, competitive compensation package commensurate with professional qualifications and skills. I’m looking to improve my position in your company so I can expand my knowledge and skills.

Profile

I’m self-motivated person with experience in the field of Customer Service. Can work on own initiative and in a team. Proven leadership skills involve managing, developing and motivating teams to achieve their objective as well as company objectives. First-class analytical and problem solving skills. Computer literate in windows, including Microsoft Excel, Word, Outlook, and PowerPoint. Dedicated on maintaining high quality standards. Has ample knowledge in warehouse operations using systems such as WMS, Manhattan, SAP, C3, Biceps, Cics, and Com.

Work Experience

Loblaw Companies Limited

Inventory Control Coordinator November 2014 – November 2018

● Record the quantity, type and stock using computerized or manual inventory system.

●Investigating root cause and making necessary adjustments when discrepancies between system and physical inventory are found.

●Enact corrective measures to prevent inventory and financial discrepancies.

●Monitor inventory levels by checking the activity history of the products/items.

●Creation and analysis of Inventory reports.

●Responding in a timely manner to email request/inquiries.

●Work with Operations to resolve product related concerns.

●Participate in cross-functional team meetings, coordinate and balance work loads activities.

●Demonstrate process knowledge, leadership, and customer service.

●Ensure all verification of error is done in a timely manner.

●Slot incoming new items when needed.

●Investigating receiving discrepancies and processing claims in a timely manner.

●Maintains Confidentiality of inventory records to authorized personnel.

●Coordination and execution of Product Recall and Certified Sustainable Seafood processes.

●Email buyer for items that close to expiry/put on hold.

●DNO reports (remove pick slot/change ti-hi).

●T-zones make sure the product is investigated and solutions are made to correct inventory discrepancies.

●Investigate inter-branch POs and issue appropriate debit/credit.

●Process invoice and vendor returns/pickup.

●Email stores proposal for possible round robin due to high volume of orders.

●Using a formulated spreadsheet, I check on a weekly basis if all products are all in a correct aisle grocery/frozen.

Inventory Control Analyst November 2014 – November 2018

Do the daily, weekly, and period reports of the DC like budget, hours, wages, expenses, and supplies.

Calculate the forecast 1 to 3 weeks advance to guide the operations on labour that they need.

Assists in projects as needed by the General Manager.

Perform duties as instructed by management.

Warehouse Clerk (Shipping,Waiving,Receiving,Inventory Control) July 2008 – October 2014

Responsible for assisting in a variety of warehouse duties, including shipping, waiving, and receiving.

As a waiver I release and control the work flow, meaning that I assign and release orders to the controller, I manage and control staging lanes to make it easier for the shippers to load and locate the pallets that they require.

I’m in charge of putting together in a weekly basis the productivity of each colleague in the warehouse that in turn will help the supervisors to be able to monitor productivity requirement that is asked from the colleagues.

Training/Seminars Attended

●Labor Management Relations Towards Competitiveness

●Small-Business Course

●Marketing in the 21st Century

Educational Background

●Bachelor of Science in Business Administration major in Marketing March 1999 Colegio de San Lorenzo, Quezon City, Philippines

References

Available upon request

Maria Luisa T. Norico

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