RESUME

OBJECTIVE:

To apply my knowledge, experience, and abilities doing transcription and/or notetaking from a remote setting.

PROFILE:

Self-motivated, self-assured individual, with a flair for managing details in a pressured environment.

Well-developed interpersonal & public relation skills allow me to interact effectively with people at all levels.

Can integrate readily into new situations and environments.

I enjoy a challenge; I am results-oriented and strive for excellence in all my endeavors.

Adept at problem solving, utilize creative and innovative methods to discern and resolve problem areas.

Well organized, can manage time effectively, and set priorities.

Excellent listening skills and confidentiality when dealing with others.

EMPLOYMENT HISTORY:

CANADIAN HEARING SOCIETY - GTA, ON.

ALL COLLEGES/UNIVERSITIES - GTA, ON.

GEORGE BROWN COLLEGE - Toronto, ON.

TEMMER ENTERPRISES INC.

-UOIT/Durham College – Oshawa, ON. Oct. 1998 – Present

WORDWRAP ASSOCIATES – Oshawa/Toronto Sept 2016 – April 2017

Computer Notetaker/Transcriptionist

Provide computer notetaking services for deaf and/or hard of hearing students and students with other disabilities in a variety of settings (educational classrooms, workshops, seminars, meetings).

Working within multi-cultural and multi-racial institutions and dealing with sensitive needs of many students and staff members.

Video transcription of lectures (remote transcription).

Record instructional information dictated by speakers with high precision and without bias or emotion.

Edit dictation and provide final product to student within 24-hour deadline.

Dealing with sensitive topics and being discrete regarding student’s needs. Helping students learn to advocate for themselves between themselves, faculty, and administration.

CENTENNIAL COLLEGE Ashtonbee Campus

Student Disabilities Office (part-time) Sept. 2004-2007

Maintained records/data.

Advocating on behalf of students that can’t advocate for themselves.

Helping schedule and coordinate student support services.

Complete in-take reports and keep up-to-date notes.

Helping with assistive technology requests.

Helping with testing requirements (reading, scribing, computer, etc.)

EDUCATION:

UNIVERSITY OF GUELPH - Master Gardener Certificate, Grade Average 98%

SENECA COLLEGE - Accounting 1 and Accounting 2, Grade Average 78%

TORONTO SCHOOL OF BUSINESS - Travel & Tourism Diploma, Grade Average 89%

HUMBER COLLEGE - Marketing & Advertising, Grade Average 79%

TECHNICAL SKILLS:

Microsoft Office XP - Word, Excel, Lotus Notes, Quick Tax. Keyboarding 100+ w.p.m., Internet savvy.

Knowledge of: Dictaphone transcription, WordPerfect, Power Point, and some Excel.

Adobe – real time classroom transcription.

Faxing, scanning, and photocopying.

Typing speed 100 wpm.

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