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Human Resources

Saugerties, New York, United States
November 29, 2018

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* ******* ***** #** **********, NY 12477 T: 914-***-**** Human Recourses Generalist

Recruiting and staffing logistics;

Performance management and improvement tracking systems;

Employee orientation, development, and training logistics and recordkeeping;

Assisting with employee relations;

Company-wide committee facilitation and participation;

Company employee communication;

Compensation and benefits administration and recordkeeping;

Employee safety, welfare, wellness, and health reporting;

Employee services;

Maintaining employee files and the HR filing system;

Assisting with the day-to-day efficient operation of the HR office. CORE SKILLS AND COMPETENCIES

• Personnel Services • Job Analysis

• Recruitment and Selection skills • Job Description (Design, Coordination, Preparation)

• Compensation and Grades Analysis • Job Evaluation

• Performance Appraisal • Training Need Assessment

• Career-Path Planning • Return on Investment Plans Preparation EDUCATION

• Master Degree (MBA): Human Resources - MU’TAH University 2014

• Bachelor Degree: Business Administration- MU’TAH University 1999 2


• “Contemporary trends in Human Resource Management” – 2013

• “The Competition Policy” - Planning Institute– (30) hours.

• “Principles in Statistics and Advanced Statistical Analysis by using the (SPSS) Program”

- Public Statistics Department – (30) hours.

• Human Resources Management – (192) hours.

• Decision-Making Mechanisms Supporting - (40) hours - International Training Institute.

• Self-Assessment & Gab Analysis According to the Excellence Model – (21) hours – 2011

• Human Resources Management In Government Establishments – (30) hours PROFESSIONAL EXPERIENCE

Walgreens (Sep 2017 – Apr 2018)

Shift Leader

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.


• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management. 3

SaudiInstitute of Public Administration (August2014 - July 2017) HR-Trainer

• Providing specialized lectures on human resources.

• Training employees on how to use recruitment models.

• Training and developing individuals and improving their skills in the use of performance records.

• Evaluation of the training program and training material. CSB (Civil Service Bureau) (April 2010 - July 2014) Human Resources Generalist

• Assists with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.

• Establish departmental measurements that support the accomplishment of the company's strategic goals.

• Assists with the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs.

• Assists with the establishment of an in-house employee training system that addresses the company's training needs including training needs assessment, new employee orientation or onboarding, management development, production cross-training, the measurement of training impact, and training transfer.

• Assists managers with the selection and contracting of external training programs and consultants.

• Carrying out of a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design, and change management.

• Communication with employee and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use.

• Monitor the organization's culture so that it supports the attainment of the company's goals and promotes employee satisfaction.


Microsoft Office Suites (2003/2007/2010/2013/2016/Office 365) Windows Operating System

Bilingual: English and Arabic



• Working under pressure.

• Working within team.

• Communication skills both verbal & listening.

• Ambitious, Motivated, Broad-minded, Energetic, Cooperative, Reliable, Efficient, Analytical, Flexible, Hardworking, Accurate.

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