Jennifer Smythe

Hamilton ON L*K *L*

289-***-****

ac7tus@r.postjobfree.com

Positioned to contribute strong interpersonal, communication and organizational skills and experience in a frontline and administrative support role.

Summary of Skills and Abilities

• Committed to highest standards of service and customer satisfaction

• Working knowledge of Microsoft Office Suite; typing speed 50 wpm

• Operate all office equipment, including photo-copier, fax machine, scanner

• Successfully function as a team member and autonomously

• Accustomed to working with personal and sensitive information and abiding by absolute confidentiality in accordance with FOIPPA

• Experienced in processing payroll reports

• Familiar with accounting practices, including receivables and payables

• Proactive attitude that ensures all tasks are managed in a timely and efficient manner

• Superior organizational ability; exceptional poise under pressure

• Excellent work ethic: professional, dedicated, reliable, responsible, punctual

• Strong written correspondence, including report writing and minute taking

• Articulate and precise; accustomed to communicating with diverse groups of people

• Skilled at evaluating situations, dealing with customer concerns with tact and diplomacy and determining solutions

Work Experience & Responsibilities

• Greeted and welcomed all visitors

• Answered telephone inquiries and directed calls in a professional and knowledgeable manner

• Assisted co-workers and management in all aspects of administration, including photo-copying, scanning, faxing, composing correspondence and email

• Managed office supplies inventory for 2 locations

• Processed incoming and outgoing mail, organized courier pick-up and delivery, balanced daily/monthly petty cash

• Coordinated meetings, arranged catering services, set up meeting rooms, recorded minutes

• Synchronized all maintenance and repairs for 2 offices

• Reviewed vendor invoices, ensuring proper coding to correct location and GL account for submission to Corporate Accounting Department

• Developed and designed administrative and tracking processes and systems

• Called upon and trusted to carry out operational duties in the absence of management

• Scheduled staff

• Reconciled and approved mileage reports, expense accounts

• Entered and audited time and attendance payroll reports for approval

• Accurately entered highly personal and time sensitive data into spreadsheets

• Efficiently booked and coordinated appointments and activities in 10 Outlook calendars

• On-boarded and trained new employees and provided directive to junior staff as required

• Managed and provided accurate weekly, monthly and annual reports and statistics

Employment History

Resource Centre/ Admin Assistant WorkBC/Open Door Group, Gibsons, BC (CARF) 2012-March 2018

Minutes Taker Gibsons Landing Harbour Authority, Gibsons, BC 2012-2017

Operations Coordinator M Magas & Associates Inc., Sechelt, BC 2011-2012

Education & Training

Psychological Health & Safety in the Workplace –Canadian Mental Health Association BC 2017

Joint Occupational Health & Safety Improving Committee Effectiveness BC Federation of Labour BC 2017

Occupational Health & Safety Level 1 Basic - BC Federation of Labour, BC 2014

Non-Violent Crisis Intervention, BC

Conflict Resolution, BC 2012

Secondary School Grade 12 Graduation Diploma, ON

Volunteer Experience

Joint Occupational Health & Safety Committee

Gibsons Public Art Gallery – Gibsons, BC

Southwest Community Police Office – Burnaby, BC

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