Manager Customer Service

WILLIE ARNOLD

*** ********* ****** ******, ** ***47

Cell Phone 229-***-**** ******.********@*****.***

FOREMAN/MANAGEMENT

Proven history as a team player with more than 22 years as a manager/supervisor. I have managed day-to-day floor operations, ensured adequate staffing schedules, assisted in planning/directing operations to achieve objectives for safety, quality, and on-time delivery.

AREAS OF EXPERTISE

Forklift/Pallet Jack Operation

Product/ QC Inspection

Management/Troubleshooting

Material Handling

Deadline Production Quotas

Work Order Processing

PROFESSIONAL EXPERIENCE

BASF, Inc. Sparks, GA 7/2013-9/2018

Basf Operator 1

Forklift Certified

Maintained equipment and diagnosed problems to avoid shutdowns

Performed quality control on production quantity

Operated major plant equipment

Handled departmental records control

Piggly Wiggly/Ace Hardware Adel, GA 8/2008-6/2013

Assistant Manager/Manager

Customer Service

Supervised and managed 10 employees

Ordered and rotated products

Built displays for customers to purchase items from

Coordinated work schedules for employees

Sanderson Farms, Inc. Adel, GA 2/2006-9/2007

Supervisor

Supervised 12 employees in the department

Set up machines for daily operation

WILLIE ARNOLD Page 2

Identified root causes of defects and recommended processing adjustments to eliminate them

Developed and maintained dimensional part specifications

Trained associates in machine functioning, processing and tooling

J & M Eagle Adel, GA 6/1999-8/2006

General Foreman

Supervised and managed 6 supervisors and 50-60 employees

Handled day-to-day prediction schedules, operational and plant activities

Monitored budget and utilized operational resources

Coordinated maintenance and repair of machines to avoid downtime and delays

EDUCATION/TRAINING

Valdosta Technical College Valdosta, GA 2005

Certificate

PVC Pipe Management

Certificate

Management Training

Cook County High School Adel, GA 1985

Diploma

Proficient: Microsoft Office, PowerPoint

References and Supporting Documentation Available Upon Request

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