Highly motivated individual seeking a position with advancement potential. Interested in leveraging analyses skills to contribute towards organization’s corporate or departmental objectives; willingness to learn and grow personally and professionally.
EDUCATION
AUGUST 2015
BACHELORS OF ARTS, POLITICAL SCIENCE, University of Massachusetts Lowell
EXPERIENCE
OCT 2015 – PRESENT, Digital Credit Union - Marlborough, MA
RISK MANAGEMENT (FRAUD) SPECIALIST
• Analyzes high risk transactions to identify potential fraud
• Documents and evaluates results of research
• Maintain and update case management system
• Performs in depth analysis of transactions
• Ensure compliance with all regulations
• Develops justifications and impacts for fraud cases
• Prepares a variety of reports and statements
CONSUMER LOAN MEMBER SERVICE REPRESENTATIVE/CALL CENTER
• Analyzes high risk transactions to identify potential fraud
• Documents and evaluates results of research
• Maintain and update case management system
• Performs in depth analysis of transactions
• Ensure compliance with all regulations
• Develops justifications and impacts for fraud cases
• Prepares a variety of reports and statements
JANUARY 2015 – MAY 2015, Law Office of Michael D. DellaMonaca
INTERNSHIP – LEGAL ASSISTANT
• Performed basic legal research and retrieved referenced materials
• Utilized electronic legal research databases for pertinent data acts
• Provided assistance to attorneys in IT system requirements and peripherals
• Performed troubleshooting, diagnostic methods to solve computer issues.
JUNE 2010 – SEPTEMBER 2015, US Army Natick Soldier RD&E Center
PATHWAYS INTERN
• Supports senior level technicians and professional mechanical and electrical engineering disciplines
• Conducts practical, technical and analytical studies
• Provides skill in engineering support to assist the senior engineering staff
• Prepares test reports for senior project staff
• Provides computer related assistance to staff members, including troubleshooting
ACHIEVEMENTS
• Top Loan Processor DCU - Time off achievement
• Dean’s List – UMASS Lowell, Lowell, MA (Spring 2012)
• Honor Roll – Leominster High School (2007-2010)
CERTIFICATIONS / SKILLS
• Proficient in Microsoft Office: MS Word, MS PowerPoint, MS Excel, MS Outlook
• Skilled in computer science applications
• Highly skilled in On-line Electronic Research
• Independent, energetic, patient, tactful, innovative, resourceful, organized, flexible, and versatile.
• Detail-oriented and able to balance completing priorities (multi-tasking).