Customer Service Administrative Assistant

Savanah Brady

**** **** ** **** * La Fayette IL 614**-***-*** 2926

***********@*****.***

Mission Focus

My vision is to provide pastors and special needs ministry leaders with curriculum and resources in embracing the special needs community. Professional Experience

Express Employment (September 2018 to Current)

● Communicate via phone & internet

● Bill pay

● Customer service

● File

● Assist in organization

Garland ISD (January 2018 to May 2018)

● File clerk

● Working with excel spreadsheets

● Working independently

Need Him Global Ministry (October 2016 to September 2017)

● Sharing the Gospel

● Argue apologetics

● Love the broken

Starbucks (September 2015 to June 2016)

● Make coffee

● Be familiar with the brews of coffee

● Maintain a clean workspace

● Customer Service

● Maintain cash register

Rocky Mountain Christian Church (January 2015 to May 2015)

● Assisted small group coordinating

● Assisted in planning meetings for over 50

● Built individual small groups

● Taught 50 plus on the Neighboring concept of small groups

● Worked with deaf autistic child

● Taught Sunday School for special needs class

● Assisted with the coordination of the special needs program Jefferson Street Christian Church (September 2011 to December 2014)

● Assisted in coordinating hospitality

● Assisted in small group coordinating

● Taught Sunday school

● Assistant youth coordinator of 40

● Built Bible based program for young adults

● Wrote curriculum for 9 month Sunday school

● Taught young adult small group

Lincoln Christian University Warehouse (August 2013 to December 2014)

● Barista

● Maintained cash register

● Maintained clean work area

● Customer service

● Event caterer

Nanny (May 2013 to April 2016)

● Plan daily meals for multiple children

● Provide age appropriate structure and discipline grade school children appropriately

● Provide a stable environment for children with developmental needs

● Maintained medical records

● Provide homework assistance

● Administered medication to child with special needs

● Worked with child with reading difficulties

Cracker Barrel (September 2012 to February 2013)

Hostess

● Provided customer service under high stress times

● Maintained branding of front lobby and dinning room

● Supported dinning staff

● Ensured restaurant sanitation and cleanliness

● Multitasked under high stress

In Home Healthcare Provider (January 2003 to August 2010)

● Provided stable environment for elderly woman with disability

● Provided daily meals

● Administered medication

● Maintained medical records

● Provided transportation

● Provided assistance with bathing and dressing

● Provided end of life care for lady with disabilities American Red Cross (May 2000 to May 2011)

Volunteer

● Certified Instructor for First Aid, CPR and Wilderness First Aid

● Volunteer administrative assistant duties

● Worked phone center

● Recorded class attendance to ARC events

● Assisted with supply inventory

● Worked with Microsoft Office

Education

Dallas Theological Seminary

● Masters in Media Arts and Worship, May 2020

Lincoln Christian University – Lincoln, IL

● Bachelors in Spiritual Formation, May 2015

Heartland Community College Normal IL

● Associates in Arts, May 2011

Jacobs Educational Ladder Normal, IL

● High School Diploma, May 2008

● 4.0 GPA

CURRENT AND FORMER CERTIFICATIONS

First Aid

Wilderness First Aid

CPR

Food handling

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