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Manager Service

Virginia Beach, VA
November 28, 2018

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Operations Executive

Transformational leader delivering consistent results in a fast-paced, ever-changing corporate landscape. Skilled and dynamic business leader with robust experience fostering organizational growth through exceptional operations management. Adept at directing critical business operations, fostering strategic relationships with stakeholders, and developing associates to drive company profits. Eager to demonstrate knowledge and ability to an organization that shares a passion for challenging the status quo and redefining their industry,.

Areas of Expertise

Professional Experience

Loyalty Brands, Virginia Beach, VA

VP Operations, 2017 - Present

Direct comprehensive operations of the head office, coordinating acquisition of three financial services companies. Collaborate with external advisors to structure, negotiate, and draft new business structures, financing, and partnership agreements for all acquisitions. Spearheaded planning and execution of nation-wide franchising of an acquired company. Served as key contact for new corporation, establishing and nurturing relationships with local and national private and institutional investors, equity funds, and lenders for Loyalty upstart and acquisition debt.

Bolstered institutional effectiveness, raising over $500K investor funds for start-up operations.

Successfully negotiated and executed 60% partnership in First Choice Business Brokerage franchise, selling four franchises in the past year.

Displayed outstanding leadership, driving exceptional productivity from a high-functioning team of 10.

Liberty Tax Service, Virginia Beach, VA

Chief of Staff, 2016 - 2017

Coordinated communication among all departments, overseeing comprehensive interdepartmental functions. Engaged in routine reporting to CEO, in addition to attending CEO appointments to facilitate shareholder follow-up. Orchestrated all CEO-led special projects, including all M&A and partnership activities.

Effectively negotiated terms of service for five CEO speaking engagements. Angela G. Ianni Virginia Beach, VA 23453 757-***-****

• Operations Management • Executive Leadership • Chief of Staff

• Project Management • Business Development • Stakeholder Management

• Training and Development • Strategy and Execution • Financial Operations continued...

Angela G. Ianni Page 2

Spearheaded CEO placement in NHCLC Board of Directors. Liberty Tax Service,

Regional Director, 2012 - 2016

Spearheaded coaching of 42-member Eastern Area Development Team, supporting comprehensive training and development of 742 eastern franchisees across 1,400 locations.

Led the country in regional revenue growth, posting an increase of 16% in 2013, 18% in 2014, and 11% in 2015.

Achieved record new office expansion, leading the country from 2013 to 2016. Additional experience as General Manager and Corporate Trainer at Kincaid's Fish, Chop, & Steak House in Norfolk, VA. Details available upon request. Military Experience:

Operations Specialist 2nd Class, CPR8 - United States Navy - Norfolk, VA

• Navy Achievement Medal

• Enlisted Surface Warfare Specialist

• Secret Clearance

• Disabled Veteran


MBA, Finance, 2013

Ashford University, Clinton, IA

B.S. in Public Relations and Marketing, 2011

Ashford University, Clinton, IA

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