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Customer Service Assistant

Calgary, AB, Canada
20.00 per hour
November 28, 2018

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Charlene Gnam

*** ***** ****** *** **

Calgary, AB T2J 4R2

Phone: 403-***-****


I am a hard working individual with many years of office/administrative/customer service experience. I am dependable and willing to learn new skills. I look forward to challenges and am able to work in a fast paced environment.


Secretary/Treasurer/Bookkeeper 1992-present

Exteriors For You Inc – Calgary, AB

Responsible for all administrative work including invoicing contractors, handling WCB account, banking, general accounting duties, collections, handling customer/contractor inquiries

Chiropractic Assistant/Receptionist. November 2017 to present

Calgary Spine and Sport Chiropractic -Calgary,AB.

Duties include all reception duties such as answering phones, filing, booking appointments, etc. Also performing exams using CLA technology. Ensuring proper patient flow, and balancing cash.

Chiropractic Health Assistant/Admin Assistant October 2015 to September 2016

Chiropractical - Calgary, AB Duties included all front end reception duties, such as answering phones, booking clients, arriving clients in software and ensuring they proceed to proper adjusting rooms, thus controlling patient flow. Technical duties include performing exams using CLA technology. Handling cash and balancing at end of day.

Customer Service Associate March 2015 to October 2015

Hearing Life Canada - Calgary, AB

Responsible for all front end duties including phone calls, booking appointments, banking, filing, billing third parties, managing accounts receivable, ordering and maintaining proper levels of stock and office supplies, troubleshooting for clients hearing aids. Always maintained an organized schedule for two audiologists in order to have a smooth patient flow

Office Manager/Chiropractic Assistant October 2007 to December 2014

Oak Bay Family Chiropractic

Responsible for all administrative and reception duties including greeting patients, controlling patient flow, answering phones, booking appointments, assisting the chiropractor, filing, receiving payments, making deposits, daily and month end balancing, opening and distributing mail.

Also expanded the scope of my work to include marketing, accounting, training and supervision of part time staff

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