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Manager Administrative

Slivno, Herzegovina-Neretva Canton, Bosnia and Herzegovina
November 28, 2018

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Anela Par

Rudarska **, ***** Tuzla, Bosnia and Herzegovina • +387******** •

* * * * *

Dear hiring manager,

As an administrative professional with over ten years’ experience, I know my diverse skills and qualifications will make me an asset to your team. With nearly a decade of experience working in various managerial administrative positions, my focus is on finding a job where my skills will be a valuable asset. As you will see from the attached resume, I’ve built my career in a variety of roles and industries. One of my work experience includes senior administrative jobs for DynCorp International, a very large company providing all logistical support to the US Army in Kandahar NATO Base in Afghanistan where I worked 12 hours per day and 7 days a week in harsh war zone environment. I am used to working overtime and various working hours, and working with large and diverse group of people. My managerial administrative jobs in Bosnia and Herzegovina includes successful construction company whose profit is over a million dollars each year and with each year the company has more employees and machinery for renting to other construction companies. My latest job is setting up a new subsidiary sister company for the director and owner of my previous job, but this company is agency for support and assistance with collecting damage fees in any legal dispute. My current work position is Marketing Manager and administrative support and I am in charge of 12 people and all administrative support in the company.

In addition to being flexible and responsive, I’m also a fanatic for details, particularly when it comes to presentation. One of my recent projects involved presentation of the company where we scored several construction opportunities in Germany and Croatia. I recently passed IELTS Academic level with score 7.5 out of 9, but even before that, I served as a translator from English to Bosnian and vice versa for each company I worked for.

Some of my duties included managing anywhere from 15 to 30-plus employees, preparing weekly staff schedules, analyzing sales figures, setting reasonable weekly performance goals and providing constructive feedback. I will require LMIA since I am not currently living in Canada and don’t have work visa. I appreciate your consideration and look forward to hearing from you. Warmest regards,

Anela Par

Anela Par

Rudarska 41, 75000 Tuzla, Bosnia and Herzegovina • +387******** • 2 P a g e


Academic English, IELTS overall score 7.5 / 9

Over 10 years’ experience in engineering, construction, and facilities management operations and administration support

3 years’ experience as administrative support for NATO mission in Afghanistan

Extensive knowledge of software and web based applications to include: DynMRO, DynInsight, Excel, Power Point, Adobe Pro, Oracle Primavera, Visio, and Share Point

Excellent analytical and problem solving skills and team builder- consistently selected to lead and turn-around projects and teams in a diverse set of business segments/departments

Ability to perform tasks efficiently and effectively with clients and team members

Positive attitude and professional appearance, remarkable desire and ability for continuous education and adaptable to any new working environment WORK EXPERIENCE

“Interesse d.o.o.”, Tuzla, Bosnia and Herzegovina

Administrative Support and Marketing Manager 07/2018 – Present

Hiring, training, and evaluating administrative team members, developing, reviewing, and improving policies, systems, and procedures

Supervising administrative team members and ensuring that daily office operations are performed in efficient manner

Managing schedules and deadlines, monitoring costs and expenses to assist in budget preparation

Approving invoices for all purchased products in company, negotiating prices, quality, and delivery

Responsible for developing, implementing and executing strategic marketing plans in order to attract potential customers and retain existing ones

Overseeing the production of all promotional materials and marketing campaigns

Providing technical and logistical support for all administrative personnel

Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses

Approving and overseeing the creative development of promotional materials, website content, advertisements, and other marketing-related projects Anela Par

Rudarska 41, 75000 Tuzla, Bosnia and Herzegovina • +387******** • 3 P a g e

“Olymproom d.o.o.”, Tuzla, Bosnia and Herzegovina

Administrative Support Manager 10/2014 – 07/2018

08/2008 – 05/2011

Supervised day-to-day operations of the administrative department and staff members, recruited and trained personnel and assigned work to team members

Planned, scheduled and promoted office events, including meetings, conferences, interviews, orientations, and training sessions

Collected, organized and stored information using computers and filing systems

Developed, reviewed and improved administrative systems and procedures, and oversaw special projects and tracked progress towards company goals

Provided secretarial support and prepared daily, monthly and annual reports, and prepared all documents for Government audits

Tracked all activities regarding renting of construction equipment and machines, making sure that deliveries and shipments are properly processed and entered into the tracking Data Base

Worked closely with wholesale shops and construction companies to negotiate the most feasible discounts for the company

Assisted with calculation of monthly salaries, health insurance and social coverage for employees

Performed all other administrative duties

Senior Operation and Maintenance Coordinator

DynCorp International, NATO mission in Afghanistan 06/2012 – 09/2014

Responsible for auditing all sites Master Schedule of Work (MSOW’s), resulting in improvements of the accuracy of reporting from 60 to 90 percent

Coordinated, collected, compiled data, and produced Monthly reports for Program Manager

Attended weekly meeting with management staff and site managers located at forty-two sites in Afghanistan

Analyzed statistical data and reports from 42 sites to identify causes of errors and develop recommendations for improvement

Perform extensive research in database programs regarding various deliverable reports to the Government, and provided daily responses to field inquiries

Pulled the reports from the internal filling system and sent corrections to sites if discrepancies are found and provided training for all administration personnel who provided reports for our department (phone and face to face)

Prepared presentation slides and reports for conference calls, created instructions for correct reporting, and slides for Standard Operating Procedures

Responsible for preparation and sending deliverable reports to DCMA (The Defense Contract Management Agency)

Anela Par

Rudarska 41, 75000 Tuzla, Bosnia and Herzegovina • +387******** • 4 P a g e

Senior Document Control Specialist

DynCorp International, NATO mission in Afghanistan 06/2011 – 06/2012

Oversaw the work of my team members, creating daily reports of accomplished work and audited their uploaded documents in various internal filling systems and sent corrections to team members

Wrote reports, business correspondence, procedure manuals, trained employees and prepared all paperwork for new hires

Setting up new modules in Oracle Primavera database and uploaded documents from all departments in various other internal filling systems

Assisted with providing Transition Documents from previous NATO support contractor for The USA Government Defense Contract Audit Agency

Created uploading instructions in Primavera Oracle Management (PCMv13)

Developed positive and strong relationships with other departments

Checked incoming e-mails and reports from various departments and distributed documents to the right group of employees and government representatives

Performed various administrative duties such as accountability reports for our department, making travel arrangements for my team, checking the timesheets and approving it in time and labor system, making sure to order office supplies for our department, etc.


Bachelor’s Degree in Media and Communications, International University in Travnik, Bosnia and Herzegovina

Economic High School Tuzla, Bosnia and Herzegovina

Certificate for winning the first prize at Student Competition in Public Relations in Bosnia and Herzegovina

Certificate for successful completion and active participation on educational conference in Public Relations

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