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Training Microsoft Office

Muscatine, IA
November 28, 2018

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Chass Greer

Muscatine, IA *****• 563-***-**** •


Detailed training specialist and leader.

Project Management: Strong organizational talents used to organize and set project milestones. Proven track record of completing projects ahead of schedule while maintaining the highest level of quality.

Training Material Development: Highly skilled writer and researcher with expertise in designing and administering training manuals, guides, handouts, and visual aids. A strong public speaker, able to discuss plans and communicate with individuals when revising business strategy.

Technical Aptitude: Efficiently implemented ECM programs (ProjectWise and SharePoint) across the entire enterprise. Created external user accounts, set up access permissions, and communicated with external users. Maintains updated knowledge of advanced programs.

Key Strengths: Finely tuned analytical skills with a dedication to continually streamlining and improving work processes. Results-focused and customer oriented to improve revenue and increase client retention.


Stanley consultants, Muscatine, IA

ECM Specialist (2016 – Present)

Perform thorough content research and develop comprehensive training materials, including manuals, guides, handouts, and visual aids. Evaluate different products to determine optimal methods of product integration for projects involving customization. Communicated with clientele to assess their specific needs and address them using expertise and available resources to ensure client satisfaction.

Selected Contributions:

Singlehandedly solved ProjectWise integration issues with Microsoft Office.

Conducted engaging training sessions on ProjectWise, which were well received and discussed.

Implemented training that led to a highly satisfied customer response commending us on our familiarity and expertise with ProjectWise.

Senior Technician (2011 – 2016)

Designed and structured power and lighting layouts in an efficient way. Interfaced with architect’s and clients to coordinate and ensure projects are completed within strict deadlines. Developed and implemented new software and industry standard concepts.

almon Inc., East Moline, IL

Tech Writer (2011)

Responsible for project management and completion of multiple technical writing tasks at once. Organized tasks and prepared project schedule to maintain strict deadlines and content quality. Adhered to established quality standards regarding order, clarity, conciseness, style, and terminology. Identified supporting material such as photographs, drawings, sketches, diagrams, and charts to help illustrate written material.

Selected Contributions:

Assisted with the initial launch of an experimental machine.

Consistently finished projects ahead of projected deadlines.

kjww, Rock Island, IL

Electrical Tech (2007 – 2010)

Consulted with engineers to clarify and interpret design concepts, as well as determine requirements for detailed drawings.

Selected Contributions:

Provided expertise on advanced AutoCAD techniques and skills.

Collaborated with teams in India, mentoring international staff and running meetings to discuss workflow.

Maintained updated knowledge of varied computer programs learned and REVIT MEP 2010.

ahern, Davenport, IA

Fire Sprinkler Designer (2006 – 2007)

Designed a variety of fire sprinkler systems and equipment, evaluating plans for compliance with regulations. Drafted plans for fire detection equipment, alarm systems, and fire extinguishing devices and systems. Coordinated with teams to monitor accurate installation and understanding of plan details.


Associate Degree in Computer Aided Drafting

Hamilton Technical College, Davenport, IA

OSHA 10-Hour Training Course


National Institute for Certification in Engineering Technologies - Member

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