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Adept at coordinating and managing multiple tasks simultaneously.

Guelph, ON, Canada
November 28, 2018

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Tolu Sanusi, PMP


Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answer a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with strong drive to succeed. CORE QUALIFICATIONS

Adept at coordinating and managing multiple tasks simultaneously.

Strong team-building and collaborative talents, including maintaining communication with stakeholders at multiple levels.

Proficient is Microsoft suites: Outlook, Word, Excel, Power Point; Cisco WebEx

Working knowledge of QuickBooks

Ability to use printers, copiers and other office equipment

Friendly and hospitable.

Professional phone etiquette

Ability to maintain confidentiality.


Calendar Management Writing Letters and Emails Recording Minutes of Meeting

Research Time Management Customer Service

Fluent English Receiving Visitors Inventory Management

Travel Planning Issue & Risk Management Data Entry

Proficient in Budgeting Accuracy Team Building and Mentoring

Filing Editing and Proofreading

Database Management


Stanbic IBTC, Lagos, Nigeria

Assistant Project Manager, Jan 2013-Jul 2018

Built credibility, established rapport and maintained communications with stakeholders at multiple levels, including those external to the organization.

Developed new filing and organizational practices, saving the company $5,000 per year in contracted labor expenses

Trained 2 new assistants during a period of company expansion to ensure attention to detail and adherence to company policy

Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors and managers

Typed documents such as correspondence, drafts, memos, and emails, and prepared 5 reports weekly for management

Produced periodic Dashboard reports, charts, graphs, PowerPoint presentation on the current program, future opportunities, and client issues to company executives and project team managers.

Maintained utmost discretion when dealing with sensitive topics

Served as primary point of contact for an average of 30 incoming phone calls per day, addressing inquiries and resolving concerns

Managed travel and expense reports for department team members Stanbic IBTC, Lagos, Nigeria

Administrative Assistant May 2008-Dec 2012

Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management

Opened, sorted, and distributed incoming messages and correspondence

Communicated with clients and scheduled face-to-face meetings for 5+ executives.

Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices

Greeted visitors and determined to whom and when they could speak with specific individuals

Recorded, transcribed and distributed minutes of meetings EDUCATION

Bachelors of Technology in Computer Engineering (2006) Trainings

Online Training on QuickBooks (2018);

Self-directed learning

Certificate in Organizational Leadership (2016);

Regenessys Business School, SA

Certificate in Business Analysis (2016);

OS Concept Research and Consulting Ltd, NG

Certificate in Corporate Strategy (2016);

Nobel International Business School, SA

Certificate in Excellent Customer Service (2014);

Digital Jewels, NG

Project Management Professional (PMP) (2011)

Certified through Project Management Institute (PMI), Newtown Square, PA Microsoft Certified Professional. MCP (2009)

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