Tolu Sanusi, PMP
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answer a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with strong drive to succeed. CORE QUALIFICATIONS
Adept at coordinating and managing multiple tasks simultaneously.
Strong team-building and collaborative talents, including maintaining communication with stakeholders at multiple levels.
Proficient is Microsoft suites: Outlook, Word, Excel, Power Point; Cisco WebEx
Working knowledge of QuickBooks
Ability to use printers, copiers and other office equipment
Friendly and hospitable.
Professional phone etiquette
Ability to maintain confidentiality.
Calendar Management Writing Letters and Emails Recording Minutes of Meeting
Research Time Management Customer Service
Fluent English Receiving Visitors Inventory Management
Travel Planning Issue & Risk Management Data Entry
Proficient in Budgeting Accuracy Team Building and Mentoring
Filing Editing and Proofreading
Stanbic IBTC, Lagos, Nigeria
Assistant Project Manager, Jan 2013-Jul 2018
Built credibility, established rapport and maintained communications with stakeholders at multiple levels, including those external to the organization.
Developed new filing and organizational practices, saving the company $5,000 per year in contracted labor expenses
Trained 2 new assistants during a period of company expansion to ensure attention to detail and adherence to company policy
Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors and managers
Typed documents such as correspondence, drafts, memos, and emails, and prepared 5 reports weekly for management
Produced periodic Dashboard reports, charts, graphs, PowerPoint presentation on the current program, future opportunities, and client issues to company executives and project team managers.
Maintained utmost discretion when dealing with sensitive topics
Served as primary point of contact for an average of 30 incoming phone calls per day, addressing inquiries and resolving concerns
Managed travel and expense reports for department team members Stanbic IBTC, Lagos, Nigeria
Administrative Assistant May 2008-Dec 2012
Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management
Opened, sorted, and distributed incoming messages and correspondence
Communicated with clients and scheduled face-to-face meetings for 5+ executives.
Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices
Greeted visitors and determined to whom and when they could speak with specific individuals
Recorded, transcribed and distributed minutes of meetings EDUCATION
Bachelors of Technology in Computer Engineering (2006) Trainings
Online Training on QuickBooks (2018);
Certificate in Organizational Leadership (2016);
Regenessys Business School, SA
Certificate in Business Analysis (2016);
OS Concept Research and Consulting Ltd, NG
Certificate in Corporate Strategy (2016);
Nobel International Business School, SA
Certificate in Excellent Customer Service (2014);
Digital Jewels, NG
Project Management Professional (PMP) (2011)
Certified through Project Management Institute (PMI), Newtown Square, PA Microsoft Certified Professional. MCP (2009)