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Manager Human Resources

Location:
Baltimore, Maryland, United States
Posted:
November 28, 2018

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Resume:

LASHONA PATTON-JONES

Windsor Mill, MD *****

Home: 443-***-****

ac7td3@r.postjobfree.com

Enthusiastic Human Resources Administrator offering 15 years of experience in implementing effective employee policies and in recruiting exemplary personnel. Polished and educated with a desire to work for an organization that is thriving. Employment and labor laws

Performance management

Benefits administration

Proficient in Peoplesoft and Workday

Employment record verification

Employee onboarding and offboarding

Staff compensation

Excellent interpersonal and coaching skills

Practiced in HRIS technologies

Talent assessments

iCIMS Applicant Tracking software

EEOC expertise

Recruitment policies

Process improvements

11/2017 to Current

DEPARTMENT OF BUDGET AND MANAGEMENT STATE OF MARYALND Baltimore, MD

Workday HRIS Analyst III

Serves as a liaison between Statewide HR users, IT support and system vendors for the State Personnel System

(SPS) in Workday.

Responsible for analyzing and evaluating policy and legal requirements, business processes and user needs; performing functional configuration and maintenance tasks for various HR systems (Workday) according to operational and business needs; performing tests, troubleshoot for problems, and providing technical assistance and training to system users.

Supports the Division in system reporting, system changes, conversion of data, and administration of application security for core HR users.

02/2017 to 11/2017

ARDX WORKFORCE DEVELOPMENT

Baltimore, MD

Program Manager/Director

Operate and manage a workforce development center wherein we service 1000+customers per year through a full life cycle approach to job placement.

Manage a multi million dollar budget and contracts through reporting activities through Baltimore City Department of Social Services.

Provided Human Resources and compliance of direct reports. Completely followed ISO and CMMI Level 3 Quality standards and policies. Developed interagency partnerships with other agencies and professional organizations to assess/discuss/resolve issues, and coordinate activities.

Provided expert resolution and conflict management both internal and external. Strategized and maximized business techniques to provide placement services and community resources. Responsible for hiring, training and performance of staff. My accomplishments include establishing partnerships with corporate, non- profit, and government agencies to provide training, subsidies and employment opportunities. An increase in customer participation rates and placement activities. Provide performance review and feedback.

Managed human relations and process and approve payroll. Managed TANF, CHIP and bus pass benefits and distribution. 08/2015 to 02/2017

TRITECH ENTERPRISE SYSTEMS

Landover, MD

Corporate IT Recruiter

Manage all phases of recruitment, including defining hiring management needs and posting available positions. Analyze employment-related data and prepared required reports. SUMMARY

SKILLS

EXPERIENCE

Conduct reference and background checks on all job applicants. Develop creative recruiting strategies that met anticipated staffing needs. Communicate the duties, compensation, benefits and working conditions to all potential candidates. Contact all job applicants to inform them of their application status. Research and recommend new sources for candidate recruiting.Manage and Implement new ATS System. Provide Project Management Plan for systems implementation. Certified Kanban Team Practitioner.

Maintain an accurate candidate tracking system.

12/2014 to 12/2015

UNIVERSITY OF THE DISTRICT OF COLUMBIA

Washington, DC

Workforce Development Specialist

Networked with DC/VA/MD employers to find IT jobs and internship opportunities for candidates who have graduated from IT Career Track certifications such as A+, Network + and Security +. Offered professional development and career coaching to college students on the community college campus. Developed broadcast programs to pipeline federal and city staffing contracts. Built networks with MOU agreements with city departments, corporation for the continuance of professional experiences for students.

Diversified use of Program Mangement skills to build out new program. 12/2011 to 12/2014

ITT EDUCATIONAL SERVICES INC

Baltimore, MD

Career Service Specialist Internship Coordinator

Directed placement of graduates into Jr.

Systems Engineer, Electronics, CAD Designer, Network. Technician, and Help Desk positions.

Taught professional development, interviewing, social media. and resume courses.

Managed the internship and Student Professional Experience program. Built and.

maintain relationships with regional employers.

Responsible for placing 200+ graduates per year.

09/2009 to 12/2011

KAPLAN HIGHER EDUCATION

Baltimore, MD

Career Services Advisor

Interviewed, counseled, and advised students on career, occupational, volunteer, and educational issues using appropriate career inventories and aptitude tests to help them focus their interests and identify goals. Guided candidates through in-house computer testing. Designed, coordinated, and conducted workshops and seminars on specific job skills such as resume writing, interviewing techniques, salary negotiation, networking, and professionalism.Established and maintained continuous relationships with corporate industry personnel, small business agencies, local chambers of commerce, economic development council, state employment services, universities, and private employment agencies. 01/2009 to 09/2009

JOHNS HOPKINS UNIVERSITY

Baltimore, MD

Office Manager

Coordinate office services such as purchasing, payroll, records control, and other administrative activities for new division and new department.

Participated in the management of budgets and reports. Coordinated and implemented office services such as system-wide diversity training, special projects, diversity conference management, budget accounting operations, event planning and assist with the hiring of new staff. Scheduled meetings for diversity staff, made travel arrangements for C- Level Executive and researched backgrounds of potential business partners.

Formulated plans for Faculty Development diversification and executive search for new faculty and administration of the School of Medicine and key positions in Johns Hopkins enterprise. 07/2008 to 01/2009

Silver Spring, MD

Recruiting Manager/Sr. Account Executive

Developed and marketed company to government agencies, GSA certified contractors for increased government contracts for SBA (8) and Hubzoned businesses.

Compiled information and supporting documents to submit Cost Analysis and Proposals for federal and state proposals.

Acted as Liaison/ Project Manager on government contracts that are located at multiple sites and across various labor categories.

Managed the payroll, time recording, and benefits of employees at several Montgomery County worksites in accordance to an inclusive contract to manage revenue driven parking sales centers. Acted as contract Generalist.

Recruited qualified security cleared personnel on government contracts according to the GSA schedule. Prepared and advertised Statement of Work via online job posting sites. Provided management to satellite staffing offices and supported HRIS and query builds through PeopleSoft and SAS.

Used Talent Software to manage pipelines such as Hire Desk, Taleo. 06/2007 to 12/2008

OUR DAILY BREAD EMPLOYMENT CENTER CATHOLIC CHARITIES Baltimore, MD

Placement Manager

Analyzed each department's training needs and developed new training programs based on the analysis. Planned and led training programs on staff development. Provided program management to HUB housing program, re-entry citizens, and teen pregnancy programs. Effectively trained instructors and supervisors on techniques for managing employees. Managed the Jobs Network and Interview Coaching classes. Monitored training costs to maintain the training budget. Managed the training calendar for the entire fiscal year. Managed assessments and certification testing.

03/2006 to 06/2008

AMERICA WORKS/KENNEDY PERSONNEL

Baltimore, MD

Employment Placement Manager

Placed TANF and Re-Entry citizens into employment opportunities. Created effective training course objectives, course content, and all materials. Created testing and evaluation procedures.

Advise managers on organizational policy matters and recommend needed changes. Identified customer needs through market research and analysis. Defined project and company vision, strategies and tactics. Managed employer networks and built partnership agreements to hire participants in moving from welfare to work. 09/2003 to 02/2006

GAP INC

Charlotte, NC

HR Manager

Managed the full-cycle business development process, which includes processing requisitions, writing and presenting proposals.

Revitalized marketing strategies to rehabilitate public image of company and its product offerings. Increased the amount of minority contracts won.

Recruited for state, city and private sector positions. Assisted in the development, administration and communication of human resource plans, procedures and policy. Responsible for hiring internal office staff.

Acted as company representative in the business community, at Chamber of Commerce events, vendor outreach events and job fairs.

MASTER OF SCIENCE: HUMAN RESOURCES MANAGEMENT 2014 WALDEN UNIVERSITY, Baltimore, MD

Human Resources Management

MASTER OF SCIENCE: HUMAN CAPITAL MANAGEMENT

Capella University, Minneapolis, MN, United States BACHELOR OF ARTS: MUSIC 1997

BENNETT COLLEGE FOR WOMEN, Greensboro, NC

EDUCATION AND TRAINING

Music

https://www.linkedin.com/in/lashona-patton-jones-mhrm-tkp-91123430 Team Kanban Professional November 2016 to Present Kanban Management Professional December 2016 to Present Non-Public Arbitrator for FINRA January 2016 to Present Financial and Consumer protection Arbitrator and Mediator Groups Society of Human Resources National Association of Career Counselors Chesapeake Human Resource Association National Career Development Association Additional Information Recent Training- Project Management Bootcamp at Project Management Experts September 2016 Project Management Class- District of Columbia Government Human Resources- 2015 Workday HCM-2017

PERSONAL INFORMATION

ACTIVITIES AND HONORS



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