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Administrative Assistant Customer Service

Location:
Hyderabad, Telangana, India
Posted:
November 28, 2018

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Resume:

NEETA SEQUEIRA

Thane, India

Email: ac7tag@r.postjobfree.com

Mobile: +91-992*******

SUMMARY

Strong executive administration background. Consistent record of improving productivity, reducing costs, and resolving complex departmental issues

Proven customer service skills, including managing front desk operations, communicating information to customers

Expertise in planning and overseeing motivational and internal relations activities and events

WORK EXPERIENCE

JEFFERIES INDIA PRIVATE LTD. May 2011 to till date

Senior admin assistant (Equity - Research, Sales & Operations)

Complete executive support to the managing director and administrative support to the research, Sales and Operations teams

Maintain schedules and calendars

Coordinate all administrative work with counterparts in various global offices

Scheduling appointments, document management, organizing domestic and international travel logistics, visa arrangement etc., for the departments

Expense management – record keeping, monitoring approval process and payment process for the teams

Arranging meetings, internal and external, for all the departments. Arranging and coordinating conferences and Summits

Handling basic HR formalities for the new joiners and resigning employees in the departments

CREDIT SUISSE SECURITIES (INDIA) LTD Dec 2006 to April 2011

Exempt non officer (equity research)

Assisted the research team by providing complete administration support

Maintain schedules and calendars

Scheduling appointments, document management, organizing domestic and international travel logistics, visa arrangement etc., for research team

Expense management – record keeping, monitoring approval process and payment process

Arranging meetings, internal and external. Arranging and coordinating conferences and Summits

Handling basic HR formalities for the new joiners and resigning employees in the departments

SAP INDIA PVT. LTD May 2005 to Nov 2006

Administrative consultant (office manager)

Responsible for the overall administration of the Mumbai office

Purchase management and rate negotiation for all office equipment and services, including hotels, car hires

Arranged visas, hotel accommodation, car hires and air ticket bookings for local and incoming overseas staff and consultants. Handled logistics for marketing seminars, training programs and customer events

Played a key role in setting- up the guesthouse for SAP India. Monitored the performance of the housekeeping staff and other contract services for guesthouse

J M MORGAN STANLEY SECURITIES PVT LTD. Dec 2002 to Jun 2004

Receptionist

Handled the EPABX.

Handled all car bookings and conference room bookings for various departments

Successfully organized and coordinated all video conference calls

Reconciled vendor bills and prepared expense vouchers

HINCON TECHNOCONSULT LTD. Sep 2001 to Nov 2002

(A wholly owned subsidiary of Hindustan Construction Co. Ltd)

Front office and administrative assistant

Handled the EPABX

Monitored telephone bills, couriers. Monitored inward and outward documents to the head office

Handled Conference room bookings

Arranged travel for the staff – Domestic and International and monitored travel expenses by preparing monthly reports for the department head. Booked hotel accommodation for visitors and staff

QUALIFICATIONS

Bachelor’s Degree in Science from E.S. Andrades College of science. MUMBAI UNIVERSITY, in 1998 with a First Class

Higher Secondary Certificate from Vidyavardhini’s College in 1995

School Certificate from St Anthony’s Convent School 1992

Reference Available upon request



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