MARK HAYDEN

217-***-**** **** Creek Branch Cove, Owensboro, KY 42303 ac7t9u@r.postjobfree.com

PROFESSIONAL SUMMARY:

Offers 15+ years of experience in managing multiple concurrent projects and performing engineering for wireless services.

Detail-oriented; communicates effectively with diverse stakeholders to determine requirements and prepare project plans/schedules involving complex dependencies and impacts.

Works well under pressure, guiding cross-functional teams to exceed expectations.

AREAS OF EXPERTISE:

Lifecycle Project Management

Scope/Schedule Definition

Growth/Expansion Planning

Continuous Improvement

Client Relations

Capital/Expense Budgeting

Expense Control

Contract Negotiations

Vendor Performance Management

Risk/Impact Management

Dark Fiber

Cell Site/MSC Layout Design

Systems Installation

Network Management

Switch/ Office Design

TECHNICAL SKILLS:

Windows

MS Office

Visio

SharePoint

MS Project

Lucent & Motorola Switch/Cell Site Equipment

Nortel MSC Equipment

Cisco Router Equipment

Telco Racking, Cable

Fiber

AC/DC Power Systems

Digital Cross Connect Systems

Echo Cancellation Systems

PROFESSIONAL EXPERIENCE:

T-Mobile, Chandler, IN

2016 to Present

Project Manager

Manage vendor expansion, antenna production, financials and installations for the 600mhz wireless project.

Develop tracking documents to monitor all critical milestones.

Work face-to-face with antenna vendor to track antenna production and installation for all US cities.

Track all financials with respect to antenna purchases, equipment rentals and antenna installations.

Meet three times a week with antenna vendor to receive updates on quotes, production and logistics.

Meet weekly with upper management to provide updates on production progress and financials.

Verizon Wireless, Springfield, IL

2011 to 2015

Project Manager

Promoted to provide full lifecycle management of complex engineering projects, from initial planning through delivery.

Interfaced with and led cross-functional teams of internal and vendor resources.

Communicated project plans to team members, including big-picture impacts, dependencies, and risks as well as smaller details.

Monitored project status.

Ensured timely completion of milestones and deliverables. Authored and presented monthly executive summaries.

Spearheaded the on-time or ahead-of-schedule execution of projects involving LTE/AWS/capacity growth, Dark Fiber buildout, DAS expansion, telco equipment decommissioning, billing and customer migrations, and wireless equipment conversions.

Developed innovative solutions to project and engineering issues, designed streamlined processes, and leveraged best practices to minimize tower equipment failures while reducing time and costs associated with site revisits.

Verizon Wireless, Springfield, IL

1998 to 2011

Equipment Engineer

Processed and tracked equipment orders for multiple system growth and DC/AC power plant upgrade projects.

Outlined project plans, monitored task lists, prepared/administered budgets, handled all capital/expense orders, and conducted meetings to review status, results, and issues.

Interfaced with internal customers to evaluate their needs, define requirements, and manage expectations.

Enforced service level agreements with vendors.

Designed site-specific layouts and determined power requirements to accommodate future site growth.

Consistently completed projects on schedule (with 85% delivered early) through effective team leadership, proactive problem solving, and diligent progress tracking.

Negotiated with vendors to secure competitive pricing, freeing 15%-30% cost savings for allocation to other projects.

EDUCATION/CERTIFICATIONS:

University of Wisconsin at Madison

Master’s Certificate in Project Management

Robert Morris College

Computerized Business Systems/Accounting Diploma

Telcordia

Central Office Grounding, Central Office Power, Basic DACS Overview

Award Solutions

Mastering LTE

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