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Customer Service Office Staff

Lubbock, TX
November 30, 2018

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Freddie Scott

**** **** ******

Lubbock, Texas **424

Phone: 623-***-****


OBJECTIVE: Planning skills, Life skills educator in education and career planning. Licensed and obtain rewarding position where I can utilize my skills, abilities and experience to the fullest that will enhance my career growth.

SKILLS & ABILITIES: Licensed and Ordained minister for over 12 years 8 years of professional development in day to day living / behavioral. Over Ten years of experience providing expertise in customer support and supervision in an office environment. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.


R&D Janitorial Service

05 /2018- Present

Janitorial Supervisor: maintain a safe working environment by following safety codes and OSHA Guidelines. Supervise and conduct staff meetings and provide clear communication regarding any changes or issues. Provide day to day operational duties and directions to staff members activities of workers engaged in janitorial services. Train staff in janitorial methods and procedures and proper operation of equipment.

Abundance in Truth Non-Profit organization

05/2005 - 5 /2018

Director of Operations: Daily interactions with staff case managers and office staff. Interview candidates for various positions, trouble shoot customer issues and concerns with win win results. Process daily reports as needed, research complaints and render feedback upon request. Great attention to employee’s hand book, new hire processing and run back ground checks. Level one Fingerprint clearance card, CPR and First Aid certified.

Training and team building to enhance staff. conduct Life skills classes, counseling, mentoring and preparing adults and students for career and college preparation

Daily interactions with vendors within the community, as well as prepare monthly billing packets, A/R and A/P.

Assist with community planning and community liaison for resources.


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