Sales Executive

Saroj Kumar Baniya

Mob: +971-**-*******, +971-**-*******

Email: ****************@*****.***

Career Objective

To seek a challenging assignment and responsibility, with an opportunity for growth and career advancement and earn a job which provide me job satisfaction and self development, help me to achieve personal as well as organization goal while being involved in work where I can utilize skills, creativity, effectively contributes to the growth of organization to gain experience as well.

Personal Summary

Responsible for the provision of an efficient and effective reception service, and administrative support.

Getting department invoices for approval. Paying invoices on time.

Contacting creditors with questions or concerns about bills

Accounts Receivable, work involves sending invoices to clients and others who owe the company money, collecting and posting payments and handling issues such as non-payment or payment disputes, collections on overdue accounts and Accounts Reconciliation when required.

Customer Account maintenance, Banking, processing bank deposits, processing employee expenses report, verifying expenses are within guidelines.

Answer incoming calls on multi-line phone and respond to public inquiries in a courteous manner within scope of knowledge and authority and refer to other persons in the Department as appropriate.

Maintain receipts, records, and withdrawals of the stockroom

Receive, unload, and shelve supplies.

Perform other stock-related duties, including returning, packing, pricing, and labeling supplies

Inspect deliveries for damage or discrepancies and report those to accounting for reimbursements and record keeping

Rotate stock and coordinate the disposal of surpluses

Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control.

Coordinate the handling of freight, the movement of equipment, and necessary minor repairs.

Determine customer requirements and expectations in order to recommend specific products and solutions.

Recommend alternative products based on cost, availability and specifications.

Contacting creditors with questions or concerns about bills

Computer Course MS Office ( MS Word, MS Excel, Jade System, adobe, Power point Internet)

CCTV Camera Operating Course ( Smith Training Centre Dubai )

First Aid & Safety Course ( Dubai Police Academy, Dubai)

Fire Fighting Course 1 NAFFCO Training Centre Dubai

Advance fire fighting course from Wagner Training Centre. Dubai (U.A.E.)

Professional Experience

Sales Executives Nov 2009- March 2018

Jumbo Electronics Co Ltd LLC Dubai, UAE.

Responsibilities and Duties:

Liaising with and managing third party contractors to ensure all IT equipment was fit for purpose.

Responding immediately to equipment breakdowns, fixed faults on site or arranged for replacement equipment to be installed.

Meeting face to face with clients and answering their queries orally or through demonstrations.

Making accurate, rapid cost calculations, and providing customers with quotations.

Overseeing inspection and maintenance programs.

Providing desktop and network support to end users through telephone help lines.

Analyzing and resolving faults, ranging from a major system crash to a forgotten password.

Keeping senior management informed of all changes in my areas of responsibility.

Building relationships with potential new clients and strengthening ties with existing ones.

Ensuring work place safety regulations are met.

Checking and calibrating instruments to make sure they are accurate.

Recording, analyzing and interpreting test data. Servicing and maintaining equipment.

Merchandiser

Al Futtaim Group of Company - Dubai, UAE Dec 2007 – Oct 2009

Managing service operations with focus on implementing policies & procedures.

Handling post-sale service operations while ensuring customer satisfaction and business retention.

Ensuring that operations at the service points match the company’s standards.

Managing customer service operations and ensuring customer satisfaction by achieving delivery and service quality norms.

Identifying improvement areas & implementing measures to maximize customer satisfaction levels.

Identifying and networking with prospective clients generating business from existing accounts and achieving profitability and increased sales growth.

Merchandiser

Nava Durga TV Service -Nepal April 2004-Oct 2007

Supervisory

Able to train and mentor technical and non-technical junior staff.

Experience of maintaining facilities including health & safety and security at my place of work.

Strong decision-making skills and the ability to prioritize and plan effectively.

Experience of working with cross-functional project teams, and other colleagues in various branches of indoor & our door fields.

Organizing routine servicing schedules for clients.

Attending company meetings, writing technical reports and giving presentations to managers and clients.

PERSONAL INFORMATION

Date of Birth: 01 Dec 1970

Visa status: Job Seekers Visa

All the above information is true to the best of my knowledge.

Saroj Kumar Baniya

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