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Sales Sap

Location:
Cary, North Carolina, United States
Posted:
November 26, 2018

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Resume:

Parminder S. Mehta Phone: 908-***-****

Cary, NC-27519 ac7sts@r.postjobfree.com

SUMMARY:

A Technology driven professional with cumulative experience of more than 16 years in Information Technology including 10+ years solution designing and architect for SAP SD objects

16+ years of progressive Business Analysis and expert in end to end SAP OTC process flow design..

Extremely motivated and self-driven with ability to take on and deliver projects with minimal supervision.

Ability to manage and deliver complex IT transformation projects and change management from legacy to SAP SD SKILLS

Waterfall and Scrum implementation methodology expertise plus extensive requirement gathering, business workshops, GAP analysis, user training and solution architect experience.

Proficiency in budget estimation, project planning, risk mitigation, drafting RFQs, vendor selection, delivery, user training planning and execution and support and service run book set up. Expertise in JIRA (user stories, epic, sprints) for agile project management.

Ability to liaison effectively with business users and IT for accurate translation of business requirements and delivery of projects that serve business need as envisioned thereby easing change management.

SAP SKILLS:

Experts in SAP Modules: SD, CRM, MM, Configuration and integration with HYBRIS, Master data objects pertaining to Supply chain.

Hands on experience on customer master, delivery processing, partner functions, Shipping & Transportation.

Involved in resolving the issues of Deliveries, Material Creation, posting the material, Service Order, Order to delivery process, and Availability Check

Experience in developing interfaces between SAP and other internal and /or external IT systems such as interface Legacy Systems with SAP, interface banks & vendors with SAP.

Master Data: Configuration of Organizational data, Customer, Material master data, Customer Material info records, pricing.

Worked on Data Mapping and Data Migration.

Pricing: Configured complex Pricing procedure, Condition types, Condition tables, and Access sequences, Condition Records, Condition Exclusions and Condition Supplements.

Proven ability to manage change within organizations, meeting of deadlines, communicating & training of end users.

A proven Team Player with excellent communication skills and able to quickly establish sound client relations.

Extensive experience in troubleshooting, debugging, regression testing, bug fixing and testing documentation creation.

Ability to work effectively in a fast paced and multitasking environment with good Project Management skills.

Trained users to create Service Orders, Service Contracts, Picking, Shipping, Delivery and Billing Document.

Excellent focus on customer service and client relations. Good inter-personal skills.

Experience:

Senior WW Supply chain (SD) BT, Lenovo, Raleigh-Durham, North Carolina May 2018- Present

Nature of Assignment: Country Migration SAP SD Lead

Configuration expertise in the Order-to-Cash areas of Sales Order processing including Contracts, Rebates, Shipping, Billing, Pricing and its interface with accounts receivable, Output Determination, Availability check (ATP).

Drafted functional requirement specifications (FRSs) for customer master, quotation processing, Sales, Order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing.

Developed mappings to load the SD related data object from the source(Oracle R12) into the template using different transformations like Query, Table Comparison, Merge, Pivot, Reverse Pivot, Lookup, History Preserving, Date Generation, Map Operation and Validation.

Responsible for Americas implementation and direct coordination with business users for requirement gathering, Specification sessions, Error handling during the implementation.

Responsible for leading on site and offshore testing resources to accomplish the quality assurance goals and create the required deliverable.

Lead Business transformation (BT) team in solidifying requirements into a strategic solution scalable to all business units to achieve business objectives

Define the overall harmonization strategy for global services delivery that defines the target process, analyze gaps and deploy new strategic process with ongoing monitors to identify gaps and deviations

Principal Consultant S4 HANA at Norsk Hydro, Pittsburgh, PA Feb. 2018 – May 2018

Nature of Assignment: Solution and design for SAP SD implementation on SAP S4 HANA.

Play a key role in the full project life-cycle, from initial setup of the project to the final delivery of the result Demonstrated SAP S4 HANA Implementation using Activate Methodology.

Assess business and application requirements and Map out the requirements into SAP S/4 Processes and design the solutions. Drive the development of functional and system specifications

Shipping point determination, Delivery, Picking, Packing, Shipment & Transportation planning and integration with WM (Warehouse Management)

Developed a process playback for the business users and demonstrated SAP functionalities

Lenovo, Raleigh-Durham, North Carolina. June 2016 – Jan 2018

Nature of Assignment: Solution and design of ‘Service Parts’ from SAP OTC side and integrate with other Lenovo product lines.

Role: Senior Business Transformation Lead/ (WW PCG Parts Sales)

Evaluate to present solutions for business needs and a platform in a manageable, cost effective, timely manner.

Led the project life cycle for all SD objects (Customer Master, CMIR, Sales Scheduling Agreements, Sales price conditions, Packaging Instructions)

Develop enterprise capability map to help executive management make informed decisions

Facilitate enterprise and cross-functional strategic discussions and decision making

Create domain capability map to inform scope decisions, support implementation planning, and business process redesign

Created a work flow for Time and Material contracts where third party will perform the job after receiving the work order and billing performed by Lenovo based on the hours or job as in the contract.

Identify critical business processes and coordinate cross-functional IT teams to provide ongoing focalized support. Lead Drive Root Cause Analysis when it is applicable

Define the overall harmonization strategy for global services delivery that defines the target process, analyze gaps and deploy new strategic process with ongoing monitors to identify gaps and deviations

Worked as a focal for all business teams by providing a robust streamlined business processes.

Translate and present technical concepts into practical business terms for leadership group.

Collaborate with lead developers and various IT/BT team members including technical leaders across the organization to develop best practices.

Led the team from Lenovo side in 3rd party vendor integration/enablement for order fulfillment of parts.

Lenovo, Raleigh-Durham, North Carolina. Mar.2015 –April 2016

Nature of Assignment: SAP Supply chain modules with Customer & Account Receivable Data Management.

Role: Senior Project Manager/OTC - WW Project management /data analytics

Create effective architecture artifacts that express current, transitional, target and strategic state architectures.

Evaluate and present solutions and how to apply them to market group business needs and a platform in a manageable, cost effective, and timely manner

Define the overall harmonization strategy for global services delivery that defines the target process, analyze gaps and deploy new strategic process with ongoing monitors to identify gaps and deviations

Accountable for design and documentation of business process blue prints within Lenovo services business unit.

Led a team of business process specialist to document services blue prints and co-ordinate translation of business process blue prints into system specifications

Manage the entire service offering sales cycle process from opportunity management to services execution for joint venture, responsible for strategic planning and 2 year business roadmap

Migrate IBM’s legacy systems and integrate with Lenovo’s systems.

Interface with Lenovo global services business and key extended teams including geo sales, corporate marketing and PC hard ware product team to define the global service delivery model

Migrate IBM database (Server Division for consumers and business) using lift and shift methodology under Lenovo's environment

In-depth experience of Lenovo business processes to understand the business impact from IT issues and effectively communicate the impact to the IT teams.

Organized and lead meetings from the business and IT team. Teams were based in US, China, Mexico in order to implement business rules and cutover plans for supply chain and financial objects

Leverage IT involvement on BAU (business as usual) incidents with high business impact, coordinating cross-functional team work until incident is resolved.

Created a work flow for Time and Material contracts where third party will perform the job after receiving the work order and billing performed by Lenovo based on the hours or job as in the contract.

Identify critical business processes and coordinate cross-functional IT teams to provide ongoing focalized support. Lead Drive Root Cause Analysis when it is applicable

Work with offshore team to resolve issues of medium to critical related to data integrity during post production support (PPS).

Maintaining ongoing communication with key business users to identify opportunity areas for optimization, business process changes and new requirements, and to provide support on open IT incidents.

Developed complex mappings to load the data from the source into the template using different transformations like Query, Table Comparison, Merge, Pivot, Reverse Pivot, Lookup, History Preserving, Date Generation, Map Operation and Validation etc.Over 50% data was cleansed after the business rules were discussed, agreed and approved by the team

Successfully migrated Customer Master and Accounts Receivable records taking into consideration existing similar customer records between IBM & Lenovo.

Involved in full life cycle of the project: blueprint to go-live. Successfully completed and rolled into production within the timeframe and budget.

Technology: Agile methodology for SDLC, My SQL (Flex Reporting), BRIO/Hyperion, Microsoft office.

Cooper Standard Automotive, Auburn, Indiana Nov. 2013- March 2015

Nature of Assignment: Business process enhancement/re-engineering for SAP SCM modules with Data Management - Global implementation.

Role: Senior business process Architect/ Integration lead

Drafted functional requirement specifications (FRSs) for customer master, quotation processing, Sales Order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing.

Supplied systems analysis, interfacing, and integration with SAP CRM modules for marketing planning, segmentation, campaign management, TPM, lead management, and personalization.

Involved in the configuration and implementation of Opportunity Management in the system by defining sales cycle, phases and assigning phases to sales cycle

Drafted &Configured Organizational Management to automatically determine responsible partners based on existing business logic

Integration with third party vendor(Vendavo) and shared various business segmentations are classified in managing prices and margins

Technical design and development for updating accounting indicator of service confirmation based on item price and determined contract with warranty and service order.

Involved in preparing Data migration strategy document which consists of entire data migration approach.

Understanding the functional specifications and preparing technical specifications.

Involved in the configuration and implementation of Opportunity Management in the system by defining sales cycle, phases and assigning phases to sales cycle

Configured Organizational Management to automatically determine responsible partners based on existing business logic

Conduct Retrofit Analysis for Channel Specific Requirements.

Conduct Workshops and Create POC and Develop Solutions for Business Approval.

Setup the Account and Contact Management with Channel partners

Responsible for loading Master data, Transactional data and Configure data across all systems in the landscape.

Responsible for Latin America implementation. Traveled frequently to Brazil to meet the business users for requirement gathering, Specification sessions, Error handling during the implementation.

Led the team of 7 (4 Direct reports and 3 indirect reports) assisting me on the project life cycle for all SD objects ( Customer Master, CMIR, Sales Scheduling Agreements, Sales price conditions, Packaging Instructions)

Led joint sessions and worked with teams ( BA’s and SME’s and end users)in different locations: Indiana, Brazil, Germany and France.

Reporting to Sr. Management at Cooper Standard and present solutions to C level executives.

Technology: SAP SD, MM, PS, Oracle, ASAP Methodology

Telcordia/Ericsson, Piscataway, NJ Aug. 2012-Sept. 2013

Nature of Assignment: SAP SD/PS Implementation/Integration (Technical Environment: SAP ECC 6.0)

Role: SAP SD Lead Consultant with IBM

Used ASAP methodology tools such as Question and Answer database and Business Blueprint workshops.

Performed the gap analysis between AS-IS Legacy (Oracle) system and TO-BE SAP processes to be followed.

Gathered business process flow by conducting scenario workshops and interacting with SME’s, prepared BPP questionnaires, presentations and requirement documents.

Done the Process mapping in supply and sourcing and prepared the template documents

Defined the Process and preparations of Test scripts

Assisted Users in Testing and for ensured user acceptance for the same

Resolved all the issues raised during the testing and coordinated with Central team for configuration

Planned the cut-over activities with the business, and scheduled the mile stones for supply and sourcing area

Performed various unit testing (Sales order) and integration testing for Order-to-cash cycle.

Develop and write test plans and scripts for tracking defects and fixes in product development, software application development, configuration changes, information systems, and operations systems using HPQC

Assisted super users in preparation of Master data

Responsible for leading on site and offshore testing resources to accomplish the quality assurance goals and create the required deliverable.

Experience in managing and leading teams, developing and presenting status reporting, full life cycle involvement, and significant hands on experience with all types of testing.

Arranged and conducted SAP training for local business

Prepared and tested BDC programs for Data migration for all transactional data

Completed Transactional Data migration in both Sourcing and Supply and validated of the same in SAP

Post go-live support by resolving all the End user issues/concerns

Sharp Electronics, Mahwah, NJ - Jan 2012- July 2012

Nature of Assignment: SAP SD Functional/Production Support Consultant

Role: SAP SD-LE Lead Consultant with NTT Data

Responsibilities/Deliverable:

Worked on Post Implementation Production Support Activities like Solving of Remedy Tickets(@task), designing of enhancements to fulfill the new requirements from the business, guiding the user on day-to-day basis to use the SAP software most effectively, taking part in Change Management processes and preparation of Change Documents, Customizing client specific reports.

Wrote high-level Functional Specifications for RICEF objects.

Mapped the requirements into SAP and identify gaps, which are handled through technical development.

Configure SD module involving Sales Order processing (Order To Cash), Custom Pricing Procedures, Pricing routines, Different Order Types like Direct Ship Orders, Third Party Orders and Return Orders,

Consignment Sales, Billing, Account Determination Procedure, Credit Management, Rebates, Copy Routines and Maintain Text/Output/Partner determination procedures.

Configured complex route determination procedure

Configured delivery process and closely worked with MM team to design inventory interfaces with third party warehouse system.

Business process modeling and price determination using variant configuration functionality (Dependencies, Functional Modules, Table, etc.).

Setting Up variants and Batch Jobs for Automating Order to Cash processes.

Wrote functional specs for various interfaces and reports. Responsible for regression testing, completing test cycles.

Gathering business process flow by conducting scenario workshops and interacting with process owners and documenting business processes.

Unit/Scenario/Integration/User testing and documentation.

Worked on SD/FI interface for account postings and SD/BI interface for generating customized reports

Lead a team of 7 both offshore and onsite Functional/technical team and responsible for coordination and reporting on metrics such as schedule, effort and utilization of resources.

Providing technical support to the End Users in trouble shooting, configuring new business process, unit testing and integration testing for project specific enhancements and development.

Carrying out customization changes through transport request.

Preparation and Documentation of Functional Specifications for the Custom Reports.

Documentation of the User Manuals & End User Training.

Transfer Order, Goods Issues, Goods Receipts, Billing, Batch Management, Variant Configuration, Route Determination, Transportation Planning.

Bose Corporation, Framingham, MA Oct 2009 – Dec. 2011

Nature of Assignment: Implementation SAP R/3 SD (Technical Environment: SAP ECC 6.0)

Role: SAP SD-LE Consultant with IBM/TCS

Mapping relevant RICEF objects and validated with business stake holders, wrote high level Functional specs for RICEF objects, impact analysis (coordinate with various groups & divisions), customization, creating test cases & sign offs

Involved in designing the data migration for Customer /Material Master

Worked in Data Cleansing and loading the master data via LSMW.

Creation of WWI templates for labels and MSDS, label determination scenarios, symbol management, Phrase management, Assign value assignment types, work area management.

Configured and Customized Outbound delivery processes such as Picking & Goods Issue.

Configured Route, Shipping Point, Transportation Point, Delivery and Transportation scheduling, Pick list, Shipping Note, Bill of Lading, Pro-forma Invoice and Invoice.

Customized Condition Technique & Condition Records, assigning Pricing Procedures.

Forms: Functional design specifications for layout of Invoice, Pro-forma invoices and Credit/Debit memos.

Enhancements: Copy Control routines from sales order to billing and delivery to billing.

Interfaces: Integrated SAP with EDI/IDOCS such as 810, 850, 855, 856.

Reports: Wrote functional specifications for various sales report related to day-to-day activities such as product wise - region wise sale and customer wise - product wise sales for a given period.

Prepared Process/User documentation; conducted training; status reporting to the project manager, prepared test plans.

Production support: Responsible for post implementation support activities related with SD, resolved maintenance problems raised through Remedy Tickets.

Degussa Corporation, Parsippany, NJ - Feb 2008 – Sept. 2009

Nature of Assignment: SAP OTC Implementation (Technical Environment: SAP ECC 6.0)

Role: SAP SD-LE Consultant

Used ASAP methodology tools such as Question and Answer database (Q&A db) and Business Blueprint workshops.

Prepared Business Process Blueprint from several sessions with the business users and core team members.

Mapped the requirements into SAP and identified gaps.

Coordinated activities related to SD Module like legacy data, interfacing SAP and other legacy applications, and developing new reports out of SAP R/3 Database.

Analyzed and configured end to end business processes with Sales Document Types, Item Categories, Schedule Lines, Sales Order Blocks, Delivery and Billing Document types including the copy controls and routines,.

Worked on Stock Transfer Order, Third Party Order and Consignment sales orders including consignment delivery, consignment fill ups and returned goods.

As part of Pricing Procedure Determination created new Condition Types, Access Sequences and Condition Tables as well as Customer Hierarchy, Customer Expected Price and Condition Exclusion.

Enhancement: Added ‘Z’ fields to additional data screen of sales order.

Configured output determination for order acknowledgment, invoice, Advance shipment notification (ASN) and delivery note using condition technique.

Performed various unit testing (Sales order) and integration testing for Order-to-cash cycle.

Involved in End user training along with user manual preparation.

Provide Production Support for various day-to-day problems in the area of Sales and distribution after Go-live phase.

Hubbell Incorporated, Shelton, CT – Apr. 2007 - Dec 2007

Nature of Assignment: SAP OTC Implementation (Technical Environment: SAP ECC 6.0)

Role: SAP SD-LE Consultant

Gathered business process flow by conducting scenario workshops and interacting with SME’s, prepared BPP questionnaires, presentations and requirement documents.

Mapped the business requirements into SAP and identified gaps.

Involved in designing the data migration for Customer Master and Customer Credit Management

Worked in Data Cleansing and Data Migration from Legacy to SAP R/3 System.

Identified relevant RICEF objects and validate with business stake holders.

Configured Customer master, Customer material info records, Condition records for Pricing, Material Determination and Output determination.

Configured Condition Technique & Conditions Records, created Standard Pricing Procedure with different Discounts/ Surcharges, configured Condition Exclusion for particular customer groups to get best price. Configured the Rebate Agreement types and Credit memos.

Creating inbound and outbound deliveries, Goods receipt, Post goods issue, Picking, Packing, Handling units, Shipping conditions, Loading groups, Shipping point determination, Shipment types, Shipping types, Route determination, Transportation planning and Scheduling.

1.Enhancements: In-completion Log for Price Errors in Orders: Number of Lines per order with missing or incorrect prices or list of Materials with missing or incorrect prices in sales order.

2.Promotional Effectiveness Rates: Comparison of promotional costs, and sales changes in volume of items promoted.

3.Interfaces: Converted Internet orders into SAP sales orders using COI (Common Order Interface). Also integrated SAP with EDI for different IDOCS like Invoice (810), Advanced Shipping Notification (856) and Purchase Order Acknowledgment (855).

4.Prepared Design Specifications for SAP Scripting.

5.Customized Reports & User Manuals.

6.Test Scenario’s & sign-offs; Presentations.

7.Trained users to create Service Orders, Service Contracts, Picking, Shipping, Delivery and Billing Document.

8.Involved in Service Order Management (From Service quotation to CRM billing) and Return management.

9.Involved in resolving the issues of Deliveries, Material Creation, posting the material, Service Order, Order to delivery process, Inventory Management and Availability Check.

Finotex USA Corp., FL – Mar 2006 – Apr 2007

Nature of Assignment: Implementation SAP R/3 SD (Technical Environment: SAP ECC 6.0)

Role: SAP SD-LE Consultant

Customized availability check, and transfer of requirements for sale from stock, order requirements and Order to Delivery Process.

Worked on Configuration Parameters and Settings, Component Availability and determining Item Categories for Variant Configuration, assigned storage locations to plant with different warehouse numbers.

Determined Logistics Execution process and its variants like Shipping point, Route, Plant, Transit time, Transportation planning time, shipment and Storage Location.

Configured inbound shipment types, shipment cost items, created shipment pricing procedures, defined condition types, and access sequence.

Worked on interfaces like EDIs to transfer data to the external business partners.

Defined terms for Freight Cost, Freight Condition types and also Inco terms to determine the route.

Defined shipment types, legs, transportation types, modes of transportation, shipping types, output and text determination

Training users for Shipping and Transportation processes and involved in user documentation including creation of User Manuals.

Defined and assigned pricing procedure using condition types, condition records and condition tables.

Configured the Credit Limit Check to include the open orders and deliveries while calculating the credit limit for a customer.

Worked on various Enhancements and User-Exits, Reports, Functional Specifications, authorization and user creation, Resolving problems and trouble shooting.

Lucent Technology, Murray Hill, NJ – Sep 2004 – Jan 2006

Nature of Assignment: Application Implementation

Role: SAP SD Consultant

Meeting SMEs and conducting Business Blue Print workshops to understand the process flow.

Captured business requirements and converted them into SAP functional specs.

Identified relevant RICEF objects and validate with business stake holders.

Involved in preparation of data mapping documents.

Worked on data migration for Open Sales Orders, Quotes and Scheduling Agreements and loading the data using LSMW.

Accountable for change requests in SAP SD.

Carried out Enhancements in pricing, to list a new pricing condition type to leverage surcharge for minimum commitment value/quantity.

Resolved issues in SD modules including organizational structures, pricing, account determination, output determination, partner determination, incompletion procedures.

Assisted user community with master data related issues including pricing, output, customer, material, customer-material info records.

Resolved issues related to Delivery, Material Creation, Service Order, Inventory Management and Availability Check.

Resolved the Logistics Execution process issues like Shipping point, Route, Plant, Transit time, Transportation planning time, shipment and Storage Location.

Provided functional specifications to developers regarding database tables and related links in SAP R/3 to develop user specific reports and transactions.

Writing Test Scripts for various SD business process.

Coordinated with core team in fixing issues that arise during unit and integration testing.

Prepared User Manuals and Post implementation support, presentations & conducting training to the end users, weekly status reporting to the management.

Gather requirements from the business for PS modules.

Datavantage, Westborough, MA - February 2000- March 2004

Systems/Database Administration

Create, support and maintain Oracle and Microsoft SQL Server databases for a Loss Prevention Application

Manage database security, logins, users, roles, and object permissions.

Works with integrated project teams as project database administrator for large-scale modifications and new customers.

Plan, implement and execute database backup and recovery procedures, including disaster recovery solutions.

Evaluate and monitor databases to resolve performance issues, determine resource consumption estimates and recommend system upgrades.

Perform routine Maintenance of Client Database, develop client Database Maintenance Plans and Evaluate/Run Service Packs.

Setup development and production databases at client sites to help their Loss Prevention Team run adhoc Reports, document data elements, database schema and objects.

Assists with establishing and documenting policies and procedures pertaining to database management, security, maintenance and utilization.

Education:

Bachelors of Science in Management Information Systems and Finance from University of Massachusetts in Lowell. (1994-1998).

Bachelors in commerce from University of Delhi with concentration in Economics and Accounting. (1990-1993)



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