Rosemarie (Rosie) Acosta
**** ******** *****, ******, ******* 30004
Cell: 404-***-**** Email: ac7srq@r.postjobfree.com Objective: Enthusiastic, organized, and driven administrative professional with more than 15 years’ legal/administrative experience seeking a long-term opportunity to use my excellent skills to help a company reach its goals.
Eversheds Sutherland (position eliminated due to restructure of department) August 2017 – October 2018
Executive Assistant to Partner / Patent Legal Secretary
Maintained several calendars, coordinated and book travel, prepared expense reports and managed facilities/IT requests
Prepared Office Action shells and reviewed, revised and filed patent applications, office action responses and other documents
Reviewed and analyzed prebills to discover any discrepancies and resolved all errors promptly
Generated final invoices and prepared Accounts Receivable reports for clients
Acted as liaison between Partner and clients and maintained complete confidentiality
Prepared and sent reporting letters to clients
Maintained Desksite file management system and focus on information sharing with colleagues and supervisors for increased efficiency
Coordinated domestic and international travel for Partner and associates
Monitored docket reports and monitor all action items Hernan Law Firm, P.C. (Short-term / temporary position) February 2017 – June 2017
Paralegal
Handled incoming calls re: case status, immigration and personal injury claims
Contacted clients via telephone and e-mail in a timely manner
Scheduled new client consultations
Interviewed potential clients
Filed immigration documents via mail and USCIS website
Collected credit card and cash payments from clients
Drafted responses to discovery requests for personal injury cases
Drafted complaints for personal injury cases
Brightstar Corp. (Company-wide downsizing)
April 2012 – November 2016
Billing Specialist / Customer Service Rep. for U.S. and Canada customers – April 2015 – November 2016
Handled incoming call center calls re: account inquiries
Followed up and close domestic and Canadian escalations
Handled all check requests for Billing Department and process all refunds through HITS program
Contacted customers via telephone and e-mail in a timely manner
Worked with the accounting department to run reports and process check and gift card requests
Trained new employees on HITS system and refunded process
Processed all Proof of Purchase documents
Rosemarie Acosta Page 2 of 3
Executive Assistant to CEO and CFO - April 2012 – April 2015
Coordinated and prioritized complex calendar scheduling including meeting setup for various time zones for two Executives
Provided coordination of travel and transportation for the Executive Leadership Team
Liaised between CEO and all department heads and prepare meeting agendas
Responsible for preparing reports, invoices, letters, memos, financial statements and spreadsheets for CEO and CFO and members of their teams
Meeting setup and event coordination such as Red Cross blood drive
Managed office administrative activities such as communicating with vendor for supply ordering, act as liaison with building management, prepared new hire paperwork, obtained computers, badges, etc.
Reviewed and approved/modified Confidential and Non-Disclosure Agreements
Processed expense reports on a timely basis for immediate reimbursement
Assisted the Global Strategy Team and Legal and Compliance team with administrative duties
Maintained complete confidentiality
Obtained signatures for Legal department as needed Kimberly-Clark Corporation, Roswell, GA
April 2002 – March 2012
Legal Executive Assistant to multiple Patent Counsels
Opened new patent records and insured that attorney dockets were up to date
Completed international patent research and prepare report for attorneys
Filed patent applications and other forms with the United States Patent and Trademark Office
Reviewed and approved/modified Confidential and Non-Disclosure Agreements
Created new tasks and public folders for Claims Review team
Acted as liaison between attorneys and external and internal clients
Drafted response letters to foreign patent offices
Updated and maintained library references as and all patent and general matter records
Coordinated domestic and foreign travel for multiple attorneys, including obtaining visas
Managed calendars, including planning meetings with international sites
Prepared expense reports, including foreign currency conversion
Responsible for preparing reports, invoices, letters, memos, financial statements and spreadsheets for multiple attorneys
Responsible for arranging all aspects of on-site and off-site meetings
Assisted the litigation team with administrative duties
Created and maintained electronic and paper files Professional strengths:
In-house law department experience including patent filing experience
Excellent management and organization skills and ability to handle multi-task effectively
Ability to read and interpret complex oral and written instructions
Proficient with all Microsoft Office Programs and the internet
85+ words per minute
Prepare, compose, and assemble confidential information
Trained in service to external and internal clients
Adept at communicating with clarity to individuals from diverse cultural and organizational backgrounds.
Adept at communicating effectively with unhappy customers.
Highly motivated by learning new things, a goal-oriented professional.
Read, write, and speak fluently in Spanish
Notary Public – State of GA – Commission expires March 5, 2021 Rosemarie Acosta Page 3 of 3
Software Skills
Microsoft Office
2010Microsoft Word
Microsoft PowerPoint
Microsoft Excel
SharePoint
Blackboard
HITS
OMNI Card
Paymentech
Vizio
EFS web
ChromeRiver
Elite Webview
DeskSite file management
Educational Summary:
Bachelor's degree in Paralegal Studies, Mercy College, Dobbs Ferry, New York, May 2000; Magna Cum Laude
References
Ralph Dean – Former Patent Counsel at Kimberly-Clark – 770-***-**** – ac7srq@r.postjobfree.com Stepheni Stenson – Billing Manager at Brightstar Corp. – 678-***-**** – ac7srq@r.postjobfree.com James Wong, Attorney – Former associate at Eversheds Sutherland – 917-***-**** – ac7srq@r.postjobfree.com Barbara Butler – Licensed Ins. Claims Adjuster at Brightstar Corp. – 678-***-**** – ac7srq@r.postjobfree.com Jason Richardson – Paralegal - Southwire Company, LLC – 404-***-**** – ac7srq@r.postjobfree.com