Core Qualifications & Skills
Developed great hospitality qualities through immense work experience.
Strong verbal and written communication skills.
Excellent problem-solving skills, ability to think quickly, and ability to turn potential negatives into positives.
Able to multi-task, prioritize, and be flexible with changing business needs as well as manage deadlines and time constraints.
Strong ability to spot potential danger before it happens.
Ability to maintain client privacy and safety
Great physical strength and stamina.
Profound knowledge of how to blend into any kind of gathering or crowd.
Exceptional Knowledge of self-defense techniques and martial arts: Black Belt in Koga Ryu Ninjutsu.
Microsoft Word, Excel, Power Point.
Project management skills.
Concierge Halstead Management 9/2017 – Present
Madison Square Park Tower
Acknowledge and greet all residents and guests with utmost courtesy and urgency, quickly moving out from behind the front desk to open doors and assist owners.
Exercise judgment while handling residents and guest inquiries, and respond promptly with accurate and thorough information.
Provide safe environment for tenants: handle emergency situations in a calm and efficient manner.
Provide access control services and remain vigilant of non-residents and their purpose for being on the property.
Maintain extreme cleanliness at the entrance door and concierge desk at all times.
Handle customer and tenant requests for information and services; organize and prepare packages for pick-up/delivery, arranging transportation etc.
Efficiently handled a variety of calls with superior phone etiquette and strong retention of details.
Process and manage key policy by providing keys to residents or contractors and documenting.
Schedule appointments of housekeepers and building maintenance.
Perform all other duties as directed by immediate supervisor.
Lead Cast Chauffeur Marvel Studios 10/2016 – 5/2017
Responsible for the safety, well-being and transportation of lead cast of the Marvel’s Black Panther movie.
Provided lead cast with 24hr on call security.
Performed roles of driver and personal assistant as required.
Bodyguard/Chauffeur/Personal Trainer 1/14 - 10/16
Clients: Rita Wilson Taye Diggs D’Angelo
Chita Rivera Lupita Nyong’o Russell Simmons
Provided executive protection and logistical support to elite and high profile individuals.
Scanned perimeter for crowd control strategies and best arrival and departure routes to minimize risks.
Skilled at diffusing aggressive crowds, media and paparazzi.
Executive Bodyguard Gottex Fund Management 2009-2014
Provided executive and family protection, as well as logistical support to CEO.
Queens College Information Systems