Sign in

Customer Service Administrative Assistant

Calgary, Alberta, Canada
November 26, 2018

Contact this candidate


Dana Dempsey


Excellent customer service/communication skills, accurate money management, easily instructed, multi-tasked, detail oriented, work well with others or minimal supervision, dependable, well mannered, respectful to confidentiality.

Office/Computer Skills:

Microsoft Word, Windows, Access, Excel, Lotus 1-2-3, Power Point, AACPAC, type 70+wpm. Professional telephone manner, able to operate a switchboard, memos, business letters, itineraries, meeting minutes, policy manuals, works well under pressure to meet tight deadlines, keeps organized/accurate records.

Employment History:

Feb ’08 – June ’09: Administrative Assistant (Aboriginal Learning Knowledge Center/First Nation Adult Higher Education Consortium) Filed, arranged meetings, booked hotel/airline reservations, prepared meeting packages, submitted monthly financial reports/newsletters, attended staff meetings, took minutes.

Aug ’07 – Feb ’08: Customer Service (Loonie Plus Store)

General cashier duties, stock, inventory, display window, key holder.

Nov ’05 – Jan ’07: File Clerk (Siksika Family Services – SFI)

Updated central file system, prepared for audit, submitted monthly reports, attended staff meetings, recorded minutes.

2005 – Front Desk Reception (Budget Lodge Motor Inn)

Checked customers in/out, prepared various financial reports, cash out, night audit.

2003 – Office Assistant, File Clerk for Audit, Cook (Calgary Head Start)

Assisted Health Canada with survey, edited policy manual, prepared for audit, planned weekly menus, prepared/cooked healthy meals for preschool/ECS children.

1999 – File Clerk (Trans Alta Utilities) Data entry, research, merged company files.

1998 – File Clerk (Marathon Canada) Data entry, research, daily bank deposits.

1998 – File Clerk (Rennaissance Energy) Data Entry, research, merged company files.

1997 – Customer Service (Seven Eleven) General cashier duties, inventory, stock.


2004 – 2005 Open Studies U of C, Calgary AB

2003 – 2005 General Studies MRU, Calgary AB

2000 – 2002 AEP Program MRU, Calgary AB

1998 Oil & Gas Terminology The Career College, Calgary AB

1997 Business Office Skills The Career College, Calgary AB

1994 Grade 12 Diploma Strathmore High School, Strathmore AB

References Available Upon Request

Contact this candidate