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Customer Service Administrative Assistant

Location:
New Delhi, Delhi, India
Salary:
28k-30k
Posted:
November 26, 2018

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Resume:

MANSI KUNDAL

F */** First Floor

Rohini Sector 15

NEW DELHI – 110089

CONTACT NO. +91-989*******

E-MAIL: ac7sog@r.postjobfree.com

CAREER OBJECTIVE

To work with an esteem organization, which will provides me ample opportunities to grow in professional field through a continuous process of learning and a challenging working environment. Moreover I will contribute my potential for achievement of organizational goal and which will further improve upon my analytical and technical Skills.

WORK EXPERIENCE

Analytical and detail-oriented professional with experience coordinating, planning, and supporting daily operational and administrative functions to excel in an Office/Administrative Assistant role.

Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations.

Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres.

Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives.

Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and managing, arranging, and coordinating executive calendars, travel, contacts, conference bridges, appointments, and luncheons/events.

PROFESSIONAL EXPERIENCE

NITI Aayog (National Institution for Transforming India) Sansad Marg, New Delhi 110001

Role: Office Assistant (November 16 – Till present)

Skilfully manage wide-range of office and sales support tasks, including accounts payable / accounts receivable and payroll processing. Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, and purchasing. Respond to customer inquiries in person and over the phone; liaise with cross-functional teams in support of customer needs. Manage calendars for three managers and two executive managers, including meetings / appointments and travel arrangements.

Identified areas for improvement in policies, procedures, and business processes and delivered strategic recommendations to senior management on key issues.

Facilitated development of office operations manual; trained new administrative personnel.

Working on LIVE PORTAL NAME NGO DARPAN, handling all the Queries/Hurdles at the time of Sign up/Registration face by NGO’S from all over India.

Computer & IT SKILL

●Well versed with all commonly used Internet Applications of recent times

●Perfection in MS Office applications i.e. Word, Excel etc.

●PowerPoint Presentations etc.

EDUCATION

2011-2013

MBA/PGDM in HR (Distance Learning) from IMT-CDL (Ghaziabad)

2008-2011

BBA from Guru Gobind Singh Inderprastha University

2008

High secondary/12th – C.B.S.E.

PERSONAL DETAILS

●Husband Name : Mr. Davender Kundal

●Date of birth : 21st August 1990

●Marital Status : Married



Contact this candidate