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Practice Administrator/Director of Operations/Billing Manager

Atlanta, Georgia, United States
November 26, 2018

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March **** – Present Urogynecology, PC Alpharetta, GA


Operational analysis, financial growth, lean process improvements, budget, implementing business controls, billing and insurance reorganization, PSA conversion factor renegotiation analysis, employment agreements, day to day operations of high-end surgical practice, QuickBooks implementation, ADP, HR

2006 – 2018 ENT of Georgia Atlanta, GA

Practice Administrator/Director of Operations

Operations manager originally hired for 5 locations, which grew to 11 full service ENT centers, 17 physicians, 11 mid-levels, and 100+ staff, restructured and managed CBO, strategic planning and expansion of company, member of ENT large group forum, executed PSA agreement with large hospital system and assisted with renegotiations, planned and executed the addition of ancillary services to the practice, responsible for acquiring and transitioning of new practices in to the ENT of Georgia “POD” model either as employed physicians or as separate entities under the ENTG model, budget goals, P&L, QuickBooks, analytics, effective reduction of claims turn-around time and errors, weekly check in and monthly managers meetings, HR-high staff retention.

2004 – 2006 Perimeter North Fam. Med. Johns Creek, GA Office Manager

Day to day operations of 3 physician, 1 ML family practice, weekly reporting with action plan, billing oversight, HR, staff recruitment and management

2001 – 2004 Gwinnett Pediatrics Lawrenceville, GA

Billing Manager

Managed the billing and collections department. Increased AR and decreased claim turn-around time, back up medical assistant on weekends.


2018 – Present Clovis University Distance Learning-NM In progress


SANDY SPRINGS, GA • 678-***-****

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