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Engineer Customer Service

Location:
Al Qassim, Saudi Arabia
Posted:
November 26, 2018

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Resume:

Curriculum Vitae

Applying for-: CCTV Monitoring Clerk

MOHAMMAD MOHSIN

Patna Bihar India.

ac7sju@r.postjobfree.com

Mob- +966 050*******

OBJECTIVE

Seeking a challenging position where my extensive experience and expertise in the field SYSTEM / CCTV Engineer will be fully utilized towards continued growth of organization and where my advancement is based upon my professional skills and contributions.

Capabilities:

Positive Attitude, Quick Learner, Hard Working.

Job Profile

Expertise in Assembling and disassembling the computer.

Strong in troubleshooting any computer system.

Excellent knowledge of networking essentials.

Expertise in managing and administrating user domain and accounts.

Expertise in troubleshooting windows operating system, server 2008, networking LAN & WAN.

Expertise in CCTV, DVR, NVR and IP Cameras installation and configuration.

Monitoring CCTV Camera.

Installation and configuration of Network Printer.

Assign and troubleshoot of TCP/IP.

Total Experience :- 6 years 9 months.

WORK EXPERIENCED IN FOLLOWING COMPANY:-

Company: SOFTNET SYSTEM PVT. LTD.

Designation: Desktop Engineer L1

Joined: 02 Feb 2012 to 13 Aug 2013

Site: Indian Oil Corporation Mumbai.

Responsibilities:

Taking daily Backup Servers and CCTV recording.

CCTV Monitoring and capture image for security need.

Handling Hardware and software problem issues.

Configuring MS Outlook in Mobile

Installing and Troubleshooting Projector for meeting

Installing and Configuring Polycom Device for video conferencing

Creating new I/O Box for Lan connection

Installing and Configuring Toshiba Network Printer and Local Printer in PC.

Installing, Configuring & Maintains of Fast Ethernet Network infrastructure Using Switches & Routers.

Company: APEX SERVICES PVT.LTD

Designation: System Engineer

Joined: 19 Aug 2013 to 31 Mar 2015

Site: Aditya Institute of Management Mumbai.

Responsibilities:

Responsible for providing technical support via Phone Call, Email, Trouble ticket system and Chat, provide exceptional customer service on a consistent basis.

The customer calls/tickets properly and escalates to the next level of support on time if it is not resolved.

Maintaining Network and troubleshooting network related problems

Configuration of video encoding and decoding.

Installing, Upgrading and troubleshoot of Desktop, Laptop.

Installing and configuring Biometric fingerprint Attendance System.

Installation and Configuring IP Cameras, DVR and NVR.

Taking daily Backup CCTV recording and capture image.

Reviewed activities captured on camera and notified authorities of suspicious activity.

Creating Access Point for user.

Company: Al Thawra Al Raqamia

Designation: IT Engineer

Joined: 2nd Apr 2015 to Still Working

Site: Al-Qassim Buraydah Saudi Arabia.

Responsibilities:

Assembling Computers.

Upgrading Computers.

Installed, repaired, and maintained CCTV cameras.

Kept maintenance and repair records for security equipment.

Identified areas that required CCTV monitoring.

Worked with IT and purchasing departments to develop and implement an upgraded, expanded CCTV security monitoring system.

Handling Operating system and application software related calls

Handling Hardware and Peripheral Related calls

Coordination with other department

Installation, Configuration & Troubleshooting of Firewalls

Maintaining Network and troubleshooting network related problems

Maintenance and managing of Win server 2008 Win 7 and win Xp.

Installing, Configuring & Maintains of Client Clint OS like Microsoft Windows 98, Win_2000, Win_Xp, and WIN 7.Win 8, Win 10.

Using NetMeeting & VLC remote admin, terminal service and PC anywhere software to solve and troubleshoot problems in remote locations

Installing, Configuring & Maintains Wireless access Point with Security.

Installation & Configuration All types of Anti-virus.

Installation & Configuration of Outlook Express, Outlook.

Monitored premises of large commercial office complex with CCTV network.

COURSE PROFILE INCLUDE THE FOLLOWING

Installing, configuring and administering Microsoft Windows XP Professional, Microsoft Windows Vista and Microsoft Windows7 Window8, Window 10

Configure, verify and troubleshoot CCTV, IP Camera, DVR, NVR and Biometric Device.

HARDWARE.

Assembling, installing, Maintenances and troubleshoot of P.C

Installing and configure Application Software Device driver.

PROFESSIONAL QUALIFICATION

Software Engineering from Karnataka State Open University 2013.

Microsoft Certified System Engineer (MCSE), from Jetking Patna

Cisco Certified Network Associate (CCNA), from Panacea Interwork. Patna

Microsoft Certified System Administrator (MCSA), from Panacea Interwork

Patna.

Advance Diploma in Computer Application (ADCA)

EDUCATIONAL QUALIFICATIONS

Matriculation from B.S.E.B. Patna in the year 2005

Intermediate from B.S.E.B. Patna in the year 2009

BCA from Karnataka State Open University 2013

PRESENT ADDRESS:-

Patna Bihar India.

PERSONAL PROFILE

Applicant’s Name : MD Mohsin

Father's Name : MD NASIM

Date of Birth : 01/03/1990

Nationality : Indian

Religion : Islam

Marital Status : Unmarried

Hobbies : Reading Book

Language Known : English, Hindi & Urdu & Arabic

(Md Mohsin)



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