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Financial Analyst Customer Service

Woodbridge, Ontario, Canada
November 25, 2018

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SYED A. ALI C: 647-***-****



A highly skilled and resourceful professional with extensive experience in finance, accounting, performed in sizeable organizations.


•Cash flow management, treasury and insurance

•Hands-on experience on Dynamic GP, ACCPAC, QuickBooks, TABS, Hyperion,

•Microsoft Excel, MS office suite and SQL

•Multi task, organizational /analytical skills, quick learner & resourceful

•Detailed oriented, vigilant, team player, self-motivated & proactive


•More than 7 years of progressive experience in Accounting & Finance

•4 years’ work experience with KPMG; proficient in MS Office suite & Certificate in Taxation from H & R Block-Toronto

•Bachelor of Commerce and finalist in Chartered Accountancy


Billing Analyst 2014 - Jul 2018

Rogers Communications Inc.

Projects: Online Billing Acceleration project, Amdocs Enabler, Provisioning & Billing, E-Commerce.

•Currently part of Customer Experience Testing team in Rogers Telecommunication Inc.

•Worked on Billing, Legacy invoices and Brite Bill during the BRT end to end process at Rogers.

•Hands on experience on billing and customer service system and related modules of ICM, V21, SGI

•Experience in telecommunications industry including Telephony, Data and Wireless Applications, specifically knowledge of Billing/rating, Provisioning, Mediation, Digital, Revenue Assurance findings, fixing, route cause analysis and Risk Management system

Financial Analyst-Accounting Dec 2012 - 2014

Mobile Telecom Networks (MTN)

•Performed variance analysis, cost versus benefit analysis, comments and reconciliations

•Ensured accurate and appropriate recording and analysis of revenues and expenses

•Prepared indicators and preside over the execution of the approved budget and its forecast where justified, analyzed cost trends and investigated changes and the impact

•Involved in various project management, such as documentation of main revenue streams and related risks

•Prepared and submitted periodic reports for the management within targeted timeframe used Microsoft Dynamics Great Plains (Dynamics GP), Access, Excel and Hyperion

•Ensured financial records are maintained in compliance with generally accepted policies (GAAP), IFRS and companies’ procedures.

Accountant (AP & AR) Sept 2012 - Nov 2012

Briar Hills- Alliston (Accountemps’ assignment)

•Performed bookkeeping and job costing, used Dynamic MS Great Plains

•Performed complete cycle of Accounts Payable, prepared invoices and matched with purchase orders, packing slip. Prepared and distribute cheques and do filing of records

•Performed accounts receivable processes (Invoicing, Cash Application, resolving customers collections issues, and reconciling G/L and sub-ledger)

•Prepared invoices, credit notes and performed necessary adjustments

AP & AR Consultant Feb 2012 - Mar 2012

Ambient Mechanical Ltd. – Vaughan, ON

• Performed 3 weeks assignment on Microsoft Dynamics Great Plains (Dynamics GP). During the contract period fix & create all the accounts receivable (customers) in sales and accounts payable (vendors) in purchase module. Also, worked on specialized job order and service contracts module.


•The project was completed ahead of time with accuracy; the contract period was for a month

Accountant / Bookkeeper Feb 2011 - 2012

Max Taxation & Financial Services

•Performed bookkeeping and doing Journal entries for two companies using QuickBooks

•Prepared monthly financial accounts for own two and for small & medium business clients

•Performed analysis of cash receipts and posted same to the general ledger

•Recorded daily accounting transactions, processed and reconciles accounts receivables/payable and handled bank reconciliation

•Reconciled and performed analysis of various general ledger accounts

•Reconciled company’s banks accounts with general ledger on monthly basis

•Prepared and filing personal and corporate taxation of clients based on information provided using Profile tax software

•Managed financial departments with responsibility for Budgets, Forecasting, Payroll, (A/P) Accounts Payable and (A/R) Accounts Receivable

•Managed Payroll of own (two) companies 10 members of staff beside several client’s staff

•Submitted to tax authorities for payroll related returns and others, like PD7, WSIB, ROEs, CPP and HST calculations

•Handled CRA and other authorities’ remittances and correspondences

Financial Analyst & Revenue Assurance 2005 - 2010

Mobile Telecom Networks

•Calculated, prepared and issued documents such as bills, invoices, inventory reports, and other financial statements.

•Responsible for general book keeping, resolved accounting problems and discrepancies

•Recorded daily accounting transactions, processed and reconciles accounts receivables/payable and handled bank reconciliation

•Prepared and submitted periodic reports for the management within targeted timeframe used SQL, RA automated tools, Microsoft Dynamics Great Plains (Dynamics GP), Excel and Hyperion

•Reconciled related general ledger items such as allowances for doubtful accounts (AFDA), A/R, A/P and other related accounts with their accurately resolution in timely manner

•Managed accounts payable, accounts receivable, and payroll


•Bachelor of Commerce, University of Karachi

•MIFC, CFC, The Institute of Financial Consultants - Vancouver, Canada

•CA Intermediate,(finalist)Institute of Chartered Accountants, & Personal taxation course from H&R Block-Toronto

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