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Sales Customer Service

Eugene, Oregon, United States
November 25, 2018

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Steven E. Nelson

**** ********** *****

Eugene, OR 97405

541-***-**** cell

Work Experience

Jul 2017 – Nov 2017 Personnel Source, Eugene, OR

Contractor – Senior Buyer, Inseego Corp. North / Eugene

• Ordering for stock replenishment, sourcing & pricing support for sales, inventory management.

• Order expediting & tracking, delivery confirmation and receipts

• Forecasing, cost evaluations, accounting support

• Sourcing and product development support for engineering Oct 2016- Feb 2017 Apex Systems, Virginia

Installation & Delivery, Best Buy / Springfield, OR

• Home theater & TV installation, appliance delivery Jun 2016- Aug 2016 Personnel Source, Eugene, OR

Purchasing Agent, Western Shelter Systems (temporary)

• Ordering for stock replenishment, sourcing for sales, inventory management. Apr 2015-Nov 2015 Eugene Fastener & Supply Eugene, OR Purchasing Agent

• Ordering for stock replenishment, sourcing & pricing support for sales, inventory management. Jul 2014-Jan 2015 New York Life Insurance Company Eugene, OR Insurance Agent, OR license #1731806

• Licensed, Oregon Health & Life Insurance

Jul 2013-Jan 2014 The Gun Works Springfield, OR

Sales & Shipping Clerk

• Counter sales and customer service, primarily muzzle loading firearms and supplies

• Pull, check, packing and shipment of internet and phone orders

• Inspection and cleaning of firearms inventory and new stock purchased by owner Oct 2010-Jun 2013 R&S Industrial Supplies Springfield, OR Purchasing Agent

• Principal buyer for all graded fasteners, threaded materials, industrial supplies for company’s two facilities in Oregon. Introduced stocking minimums, safety allowances and product controls for improved inventory control. Product sourcing, pricing analysis, solicitation of bids for projects, writing product specifications and improved profit margins.

• Established policy of maximum freight cost reductions through use of freight-allowed orders, negotiated lower FA points and expansion of shipping points for increased ordering flexibility.

• Introduced new system to generate work orders for manufactured items. Improved lead times finished product costing and customer satisfaction.

Sep 2005-July 2009 HD Supply - Utilities Corinth, TX / Portland, OR Purchasing Agent

• Initially began with Hughes Supply in Corinth, TX purchasing for nine regional facilities. Transitioned to HD Supply, transferred to Western Region HQ in Portland, OR during February 2007. Purchased for ten facilities in Western Region.

• Manage over 10,000 SKUs for multiple facilities within Central and Western regions, including expediting deliveries and emergency storm orders. Annual purchases of $3.7 - $6.2 million annually.

• Seek and establish vendor contacts for new products and alternate sources, negotiate pricing and contracts for improved profit margins, project planning/coordination and management.

• Consistently made maximum use of vendor freight-allowed policies and interregional transfers for reducing freight costs and reducing overstocked inventory of branches within the assigned region.

• Provide daily technical and pricing support to sales force for enhanced customer support and satisfaction.

• Served on integration training team for newly acquired Knoxville, TN facility, 2006. Following training, coordinated product conversion for all former Tennessee Valley Electric facilities to HDS - Utilities computer system.

• Served on company-wide product consolidation team, 2007 for identification and standardization product listings and descriptions for all HDS - Utilities locations. 1999 - 2005 Hi-Line, Inc. Dallas, TX


• Extensive purchasing experience of electrical mil-spec and wire products, automotive and vehicle connectors, fuses and circuit breakers, pneumatic and hydraulic connectors and hose, chemicals, paint products, Fluke and Mueller test products, various automotive aftermarket products. Purchased over 10,000 products from 74 vendors, annual purchases exceeding $1,000,000.

• Seek and establish vendor contacts for new products and alternate sources, negotiate pricing and contracts where applicable. Responsible for coordinating annual new-product introductions in cooperation with Marketing and Sales departments.

• Responsible for developing and expanding working relationships with all vendors for improved service and support. Includes regular visitation of vendors facilities and plant sites, utilization of vendor product training sessions as available.

• Developed and implemented company system for mil-spec product listing and documentation to exceed FAA and military requirements.

• Direct technical support for customer service, sales personnel and customers regarding products. Sales force training team, write product education articles for company magazine, training documents and text material for company catalogs.

• Chairman, Quality Review and Implementation Team. Developed and established the team.

• Member, Inventory and Cost Reduction Team. Consistently lead purchasing department in identifying and reducing product costs through negotiation and identification of larger quantity discounts/re- packaging. Cumulative cost reductions of stock products @$350,000 over a six year period. Education

University of Oregon B.Sc., Economics.

University of Oregon School of Law, 2 years.

Career Summary

Over 15 years experience with diverse and highly technical product lines from domestic and international sources

Established ability to manage procurement process from sourcing to timely delivery

Expertise in maintaining and reducing product and operating costs and inventory management

Self-motivated individual with proven ability to work both alone and strongly with a team.

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