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Manager Case

Location:
East Tawas, Michigan, United States
Posted:
November 27, 2018

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Resume:

CATHERINE KLEMISH, BSN, RN

*** ***** ******, **** *****, MI 48730

989-***-****

ac7s8m@r.postjobfree.com

I have over 30 years of nursing experience including hospital ICU, home care and hospice. I have consistently been promoted to leadership roles based on achievement beyond expectations in service, quality, financial outcomes, communication, critical thinking, problem solving, process improvements and team building. I am seeking a position where I will be able to demonstrate and further develop my skills, to contribute to the mission, vision and outcomes of the organization.

EXPERIENCE

FEBRUARY 2016-PRESENT

REGIONAL VICE PRESIDENT, EXECUTIVE DIRECTOR, COMPASSUS HOSPICE

Successfully integrated 6 Michigan programs through acquisition process

Expanded Region to include Wisconsin (2 offices) and Indiana (2 offices)

Increased revenue in WI programs by $900,000 by mitigating Medicare cap

Successful CHAP accreditation in all eligible programs

Increased Operating Income by 90% by identifying and implementing cost management

Decreased labor related costs by 50% by improving efficiency and labor management processes

MAY 2003-JANUARY 2016

REGIONAL OPERATIONS DIRECTOR, HOSPICE OF MICHIGAN

Promoted from RN Case Manager to Clinical Supervisor to Operations Manager to Director of Inpatient Services to Regional Director

Improved patient outcomes and staff satisfaction through service line staffing model

Increased contracted hospital relationships by 50%, resulting in over 500 hospital referrals/year

Improved referral to admission time to <1 hour by establishing hospital based liaisons

Improved discharge rate and times for hospice patients

Improved hospital and insurance financial outcomes by minimizing costly, futile treatment for hospice eligible patients

Improved hospital and ICU death rates through timely identification and admission of hospice eligible patients

Increased volunteer cost savings from 5 to 15% by restructuring state wide volunteer program

Achieved ACHC certification in all 8 regional programs

2000-2003

MEDICAL LEGAL CONSULTANT, CTK MEDICAL LEGAL CONSULTING

Owned and operated medical legal consulting business

Provided attorneys with comprehensive analysis of potential medical malpractice cases

Increased attorney effectiveness and outcomes by preparing deposition and trial documents detailing clinical outcomes, best practices and standards of care

1995-2000

RN CASE MANAGER, HOSPITAL LIAISON, PERSONAL HOME CARE

Managed caseload of 25-30 home care patients

Team leader for OASIS rollout

Increased hospital based referrals by facilitating collaboration between agency and hospital staff

1992-1995

ADMINISTRATOR, ALLEN HOME CARE

Led skilled program through successful initial Medicare accreditation survey

Increased census 76%

Hired and trained complete interdisciplinary team

Improved office efficiency by implementing computerized data transmission

1987-1992

RN CASE MANAGER, CLINICAL SUPERVISOR, BI-COUNTY HOSPITAL & HOME CARE

RN for surgical and cardiac ICU

Trained new hospital RN staff

Developed orientation program for all home care staff including RN, LPN, CAN, PT/OT, SW

Improved wellness outcomes for first time mothers in inner city through establishment of Mother-Baby Program

MAY 1985-1987

RN/CHARGE NURSE ICU, DETROIT RECEIVING HOSPITAL

Achieved ACLS Certification

Facilitated organ donations as member of Organ Procurement Team

Provided care for critically ill trauma victims in surgical, neuro and burn ICUs

EDUCATION

SEPTEMBER 1981-MAY 1985

BSN DEGREE, UNIVERSITY OF DETROIT MERCY

SEPTEMBER 1978-JUNE 1981

GRADUATE, PAUL K COUSINO HIGH SCHOOL

SKILLS

Communication

Critical Thinking

Leadership

Problem Solving

Financial Planning/Budgeting

Strategic Planning

Team Building

Writing/Documentation

Customer Service

Process Improvement/QAPI

Computer Programs (Word, Excel, PowerPoint, Visio)

EMR (Consolo, Allscripts, PCC)



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