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Customer Service Employee Relations

Location:
North Las Vegas, Nevada, United States
Posted:
November 27, 2018

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Resume:

Dontrey Cohen

Las Vegas, NV

ac7s7g@r.postjobfree.com

314-***-****

Perusing a leadership role that capitalizes upon my vast experience and expertise within the

manufacturing and logistics fields

Work Experience

Logistics Manager

DSC Logistics - Perris, CA

February 2017 to May 2018

Responsible for coaching, motivating and leading warehouse employees to accomplish the productivity

goals for the building. Established a culture of positive employee relations while ensuring all processes,

best practices, and policies are adhered to consistently. Foster a safe and healthy work environment.

Used management tools including labor management, ADP, WMS and other appropriate systems to

effectively manage the shift/functional area.

Warehouse Supervisor

Proctor & Gamble - Edwardsville, IL

2011 to February 2017

Manage daily activities for required levels of productivity to meet objectives, ensure safe work

environment, select and place staff, and ensure adequate training for associates

• Organize activities to safeguard effective customer service

• Review and resolve customer complaints

• Assist in improving customer or inner plant shipments

• Audit performance issues and develop recommendations for improvement

• Maintain the security of freight while adhering to policy

Warehouse Lead

Proctor & Gamble - Edwardsville, IL

2009 to 2011

Manage 40 plus associates within bulk department

• Facilitate work flow in WI facility

• Managing all accidents/incidents by applying first aids, documenting reports, and communicating

with other team members

• Operate a computer to process reports and forms and manage employees records

Casepick Coordinator

Proctor & Gamble - Edwardsville, IL

2006 to 2009

Oversaw case and layer pick operation

• Adhere to and enforce the safety policies of the company

Fork Lift Operator/ Case Picker

Proctor & Gamble - Edwardsville, IL

2005 to 2006

Load and unload trailers

• Case pick orders

• Claw/Clamp operator

Education

Business Admin

Southern Illinois University Edwardsville - Edwardsville, IL

August 2005 to May 2006

Business Adm

Lane College - Jackson, TN

August 2003 to May 2005

East St. Louis Sr. High School - East Saint Louis, IL

May 2003



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