Marcella Y Watkins
ac7s6u@r.postjobfree.com
PROFILE
Bilingual (English-Spanish) interpreter and translator with experience as a consultant and administrator. Has worked in the consulting, administration, management, health, fitness, nutrition and wellness fields for over two decades. Has vast experience in legal, medical and conference interpretation, editing and proofreading. Consistently exceeds goals and customer service expectations. Has proven ability to learn new processes and procedures quickly and efficiently. Has an approach to new challenges with zest and a vision of success.
EXPERIENCE
Freelance Interpreter, Translator and Teacher/Tutor, USA/Mexico City
March 2017 - present
Manage office accounts and creates new products according to clients requests, objectives and needs
Customers include corporations, associations and private clients
Provides conference interpretation and is highly experienced in all modes of interpretation and translation: simultaneous, consecutive and sight translation
Offers lessons via Skype if needed
Editing and proofreading of documents both in English and in Spanish
Transcription and subtitling services
Guaranteed accuracy and professional work
Fast turnaround
Coordinates projects for clients to meet deadlines, accommodate internal timing, follow-up of future projects
Group Fitness, Personal Training and Special Projects Manager – SPORTYKA, Mexico City
November 2017 – Mid-December 2018
Responsible for management of group fitness department from recruiting, hiring, training and on-boarding staff
Ongoing recruitment and in-house training of group fitness instructors and personal trainers
Develop policies and procedures for department, including best practices
Responsible for management of personal training projects and services and floor training staff
Recruiting, training and supervising floor trainers and personal trainers, creating new products for the clientele
Development of manuals for department as needed
Creation of master classes, promo events, outreach events, community events, special in-house events to promote both departments and drive overall business sales
Group Fitness District Manager, Crunch Fitness, Los Angeles, CA
January 2016 – March 2017
Successfully managed all aspects of the Group Fitness Department
Managed group fitness staff in 7 different locations
Coordinated projects to create new group fitness programs and services
Created nutritional plans for individual and group clients
Prepared payroll report for instructors
Advocate and spokesperson for health, fitness, nutrition and wellness for internal and external events
Senior Health Advisor, Proactive Health Labs, Sherman Oaks, CA
May 2015 – December 2015
Responsible for creation, development and management of fitness department for the company
Development of health, fitness and wellness programs for internal and external clients
Research and blog writing for company s website
Nutritional counseling for fitness clients
Creation of corporate wellness programs
Community outreach on health, wellness and fitness events representing company
Provided bilingual services as needed to promote mission and vision of the company
Personal training onsite
National Group Fitness Director, New Evolution Ventures, Mexico City
November 2010 – April 2015
Excellent administrator in charge of management of 7 clubs comprising 140 instructors
Developed department staff manual and policies and procedures, both in English and in Spanish
Responsible for payroll for instructors, both under salary and independent contractors
Developed 28 different group fitness formats specializing in heart rate training, training zones, weight loss, endurance training, strength development, sports performance, metabolic training, speed and agility
Master Trainer in charge of training and development of group fitness staff
Recruiting and training of new staff
Development of quarterly class schedules for 7 clubs
Proven track record in design and administration of proprietary programs in various areas including wellness, fitness, human and financial resources
Owner, Spanish Language Services, Scottsdale, AZ
September 1998 – November 2010
Managed all aspects of the office accounts
Coordinated projects involving writing and editing technical documents
Consistently earned highest rating in customer service quality surveys
Coordinated and responded to complex customer consulting requests, resulting in increased sales of services for the company as well as customer satisfaction
Clients included the Cave Creek Municipal Court, Carefree Municipal Court and various law firms throughout the Valley; medical offices, schools, non-profit organizations and private clients
Interpreter and Translator, John C. Lincoln Hospital, Phoenix, AZ
January 2008 – October 2010
Provided interpretation for medical staff, patients, families and other staff
Performed medical, legal and technical translations for all departments
Patient advocacy
Responsible for coverage and provision of service in the emergency department, proving the ability to remain calm under stress and to work in a high pressure environment
Interpreter and Translator, Scottsdale Healthcare, Scottsdale, AZ
April 1998 – December 2007
Provided guidance and developed system to set up a translator position and translation services for the system
Responsible for translation projects of documents from English to Spanish and Spanish to English for all departments
Liaison between the department and social services in the community for the Hispanic population
Consistently supported the interpretation division throughout the system by creating new or specific services as requested
EDUCATION
M.A. International Policy Studies, Stanford University, Palo Alto, CA, USA
B.A. International Relations, Universidad Iberoamericana, Mexico City, Mexico
HONORS
Fulbright Scholar, Stanford University
Ford/McArthur Scholar, Stanford University
Highest Academic Honors, Universidad Iberoamericana
Honors Thesis, “The U.S. Role in the Crisis of Multilateralism”, Universidad Iberoamericana
OTHER
Dual citizenship, children tutor, enjoys volunteering, reading, writing
I came to Mexico for a freelance consulting project for a start-up and have been commuting back to the USA. The project is coming to an end and I am looking to relocate back to the USA. I am looking for a position in the Phoenix and surrounding areas.