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Bilingual Administrative Assistant

Location:
Scottsdale, Arizona, United States
Posted:
November 27, 2018

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Resume:

Marcella Y Watkins

310-***-****

ac7s6u@r.postjobfree.com

PROFILE

Bilingual (English-Spanish) interpreter and translator with experience as a consultant and administrator. Has worked in the consulting, administration, management, health, fitness, nutrition and wellness fields for over two decades. Has vast experience in legal, medical and conference interpretation, editing and proofreading. Consistently exceeds goals and customer service expectations. Has proven ability to learn new processes and procedures quickly and efficiently. Has an approach to new challenges with zest and a vision of success.

EXPERIENCE

Freelance Interpreter, Translator and Teacher/Tutor, USA/Mexico City

March 2017 - present

Manage office accounts and creates new products according to clients requests, objectives and needs

Customers include corporations, associations and private clients

Provides conference interpretation and is highly experienced in all modes of interpretation and translation: simultaneous, consecutive and sight translation

Offers lessons via Skype if needed

Editing and proofreading of documents both in English and in Spanish

Transcription and subtitling services

Guaranteed accuracy and professional work

Fast turnaround

Coordinates projects for clients to meet deadlines, accommodate internal timing, follow-up of future projects

Group Fitness, Personal Training and Special Projects Manager – SPORTYKA, Mexico City

November 2017 – Mid-December 2018

Responsible for management of group fitness department from recruiting, hiring, training and on-boarding staff

Ongoing recruitment and in-house training of group fitness instructors and personal trainers

Develop policies and procedures for department, including best practices

Responsible for management of personal training projects and services and floor training staff

Recruiting, training and supervising floor trainers and personal trainers, creating new products for the clientele

Development of manuals for department as needed

Creation of master classes, promo events, outreach events, community events, special in-house events to promote both departments and drive overall business sales

Group Fitness District Manager, Crunch Fitness, Los Angeles, CA

January 2016 – March 2017

Successfully managed all aspects of the Group Fitness Department

Managed group fitness staff in 7 different locations

Coordinated projects to create new group fitness programs and services

Created nutritional plans for individual and group clients

Prepared payroll report for instructors

Advocate and spokesperson for health, fitness, nutrition and wellness for internal and external events

Senior Health Advisor, Proactive Health Labs, Sherman Oaks, CA

May 2015 – December 2015

Responsible for creation, development and management of fitness department for the company

Development of health, fitness and wellness programs for internal and external clients

Research and blog writing for company s website

Nutritional counseling for fitness clients

Creation of corporate wellness programs

Community outreach on health, wellness and fitness events representing company

Provided bilingual services as needed to promote mission and vision of the company

Personal training onsite

National Group Fitness Director, New Evolution Ventures, Mexico City

November 2010 – April 2015

Excellent administrator in charge of management of 7 clubs comprising 140 instructors

Developed department staff manual and policies and procedures, both in English and in Spanish

Responsible for payroll for instructors, both under salary and independent contractors

Developed 28 different group fitness formats specializing in heart rate training, training zones, weight loss, endurance training, strength development, sports performance, metabolic training, speed and agility

Master Trainer in charge of training and development of group fitness staff

Recruiting and training of new staff

Development of quarterly class schedules for 7 clubs

Proven track record in design and administration of proprietary programs in various areas including wellness, fitness, human and financial resources

Owner, Spanish Language Services, Scottsdale, AZ

September 1998 – November 2010

Managed all aspects of the office accounts

Coordinated projects involving writing and editing technical documents

Consistently earned highest rating in customer service quality surveys

Coordinated and responded to complex customer consulting requests, resulting in increased sales of services for the company as well as customer satisfaction

Clients included the Cave Creek Municipal Court, Carefree Municipal Court and various law firms throughout the Valley; medical offices, schools, non-profit organizations and private clients

Interpreter and Translator, John C. Lincoln Hospital, Phoenix, AZ

January 2008 – October 2010

Provided interpretation for medical staff, patients, families and other staff

Performed medical, legal and technical translations for all departments

Patient advocacy

Responsible for coverage and provision of service in the emergency department, proving the ability to remain calm under stress and to work in a high pressure environment

Interpreter and Translator, Scottsdale Healthcare, Scottsdale, AZ

April 1998 – December 2007

Provided guidance and developed system to set up a translator position and translation services for the system

Responsible for translation projects of documents from English to Spanish and Spanish to English for all departments

Liaison between the department and social services in the community for the Hispanic population

Consistently supported the interpretation division throughout the system by creating new or specific services as requested

EDUCATION

M.A. International Policy Studies, Stanford University, Palo Alto, CA, USA

B.A. International Relations, Universidad Iberoamericana, Mexico City, Mexico

HONORS

Fulbright Scholar, Stanford University

Ford/McArthur Scholar, Stanford University

Highest Academic Honors, Universidad Iberoamericana

Honors Thesis, “The U.S. Role in the Crisis of Multilateralism”, Universidad Iberoamericana

OTHER

Dual citizenship, children tutor, enjoys volunteering, reading, writing

I came to Mexico for a freelance consulting project for a start-up and have been commuting back to the USA. The project is coming to an end and I am looking to relocate back to the USA. I am looking for a position in the Phoenix and surrounding areas.



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