Marcie Moore
*** *. ****** **. • Flint, MI ***** Home: 810-***-****
Cell: 810-***-****
Highlights:
Self-starting, goal-oriented strategist whose confidence, perseverance and vision promotes success.
Proven record of working within a budget.
Major strengths in planning, problem solving and communication.
Highly imaginative with many innovative ideas.
Excels at directing a cohesive staff in the successful attainment of objectives.
Experience:
Mclaren-Flint Flint MI May 2016 to Present
Patient Registration Clerk Sept 2017 to Present
Quick register incoming patient
Full registration in emergency department
Verify all patient information and insurance
Mclaren – Flint (Aerotek)
Payment Processing Clerk Flint, MI
Prepare checks for deposit May 2016 to Present
Data Entry
Internet research
Administrative duties
New Standard Academy
Substitute Teacher Flint MI
Teach general studies to elementary and middle grade students Oct 2013 to Present
Campbell Accounting & Tax Service
Administrative Assistant Flint MI
Client Service Jan 2013 to May 2016
Prepare client and business paper work for taxes
Create spreadsheets for business
Schedule appointment for clients
Take payment
Perform all administrative duties
Country Home Creations
Customer Service Clerk Flint MI
Customer Service Aug 2013 to Dec 2013
Warm calls to customers
Place orders for customers
Process orders for customer
Production
Packaging order for shipment
Perform all other request
Champion Unlimited Inc.
Administrative Assistant Mt. Morris MI
Customer service Dec 2012 to May 2013
Process loan payments
Bill payment
Filing
Bank deposits
Balance cash
Perform all over administrative duties
State of Michigan
Customer Service Flint MI
Short Term Worker July 2012 to Dec 2012
Renew license plates
Process dealer titles
Process customer titles
Renew customer licenses, handicap plates and specialized plates
Register voters
Address changes
Process minors licenses
Balance cash
National Heritage Academies
Administrative Assistant/Sub-Teacher Burton MI
Perform all office Duties Oct. 2009 to March 2011
Teach general studies to elementary and middle grade students
Baker College Center for Graduate Studies
Administrative Assistant Flint, MI
Customer service Sept. 2008 to Sep 2009
Answer calls from students
Greet student on 2nd Floor
Make transfer student files/VA files/name change files
Sort Mail for 2nd floor
Date stamp incoming transcripts
Office Supply Order
Schedule all conference rooms
Send instructions to prospective faculty
Address/name changes
Enter transfer student application on the database
Attach letter to step plan and mail
Printers/copiers and fax machine service calls
Mailbox update
Phone list update
Baker College
Administrative Assistant Flint, MI
Customer service Jan. 2008 to Sept. 2008
Print student step plan and rotation
Address/name change
Register students
Update student information
Filing
Assist the registrars will graduation
All other administrative duties
Entech/Fraternal Enterprises, Inc. Holly, MI
Service Administrator Nov. 2006 to Jan. 2007
Answer calls from customers that come on the line
Take orders or supplies
Listen to the customers and access the problems
Schedule technicians to service customers
Invoice and bill the customer for services rendered
Update customers’ accounts according to payment
Promote sales products suitable for customers
Customer service
Chase Bank Troy, MI
Telephone Banker April 2006 to July 2006
Answer calls from customers as they come on the line
Listen to the issue access the problem and solve it
Promote and sell products suitable for the customer’s needs
Charter One Bank Detroit, MI
Assistant Branch Sales Manager Sept. 1999 to Nov. 2005
Open branch for daily business operations
Supervise and coordinate activities of employees engaged in receiving and paying out money and keeping records of financial transactions
Direct and coordinate activities of workers engaged in providing financial services to customers
Trained, motivated and supervised new tellers, prepared work schedules and monitored work performance.
Managed office in absence of manager
Explain services to potential personal and business account customers to generate additional business for establishment
Talked to customers to resolve account-related problems and to ensure positive public relations
Developed procedures and assigned duties and work schedules to employees to ensure efficient functioning of department
Successfully coordinated and conducted daily sales meetings that lead to an increase in branch sales
Ensured supply of money for institution's needs, based on legal requirements and business demands
Flint Board of Education Flint, MI
Substitute Teacher Dec. 1991 to Open/Eligible
Education: Detroit College of Business Detroit, MI
Bachelor in Business Administration June 1994
Associate in Business Administration