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Customer Service Administrative Assistant

Location:
Flint, Michigan, 48505, United States
Posted:
November 27, 2018

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Resume:

Marcie Moore

*** *. ****** **. • Flint, MI ***** Home: 810-***-****

Cell: 810-***-****

Highlights:

Self-starting, goal-oriented strategist whose confidence, perseverance and vision promotes success.

Proven record of working within a budget.

Major strengths in planning, problem solving and communication.

Highly imaginative with many innovative ideas.

Excels at directing a cohesive staff in the successful attainment of objectives.

Experience:

Mclaren-Flint Flint MI May 2016 to Present

Patient Registration Clerk Sept 2017 to Present

Quick register incoming patient

Full registration in emergency department

Verify all patient information and insurance

Mclaren – Flint (Aerotek)

Payment Processing Clerk Flint, MI

Prepare checks for deposit May 2016 to Present

Data Entry

Internet research

Administrative duties

New Standard Academy

Substitute Teacher Flint MI

Teach general studies to elementary and middle grade students Oct 2013 to Present

Campbell Accounting & Tax Service

Administrative Assistant Flint MI

Client Service Jan 2013 to May 2016

Prepare client and business paper work for taxes

Create spreadsheets for business

Schedule appointment for clients

Take payment

Perform all administrative duties

Country Home Creations

Customer Service Clerk Flint MI

Customer Service Aug 2013 to Dec 2013

Warm calls to customers

Place orders for customers

Process orders for customer

Production

Packaging order for shipment

Perform all other request

Champion Unlimited Inc.

Administrative Assistant Mt. Morris MI

Customer service Dec 2012 to May 2013

Process loan payments

Bill payment

Filing

Bank deposits

Balance cash

Perform all over administrative duties

State of Michigan

Customer Service Flint MI

Short Term Worker July 2012 to Dec 2012

Renew license plates

Process dealer titles

Process customer titles

Renew customer licenses, handicap plates and specialized plates

Register voters

Address changes

Process minors licenses

Balance cash

National Heritage Academies

Administrative Assistant/Sub-Teacher Burton MI

Perform all office Duties Oct. 2009 to March 2011

Teach general studies to elementary and middle grade students

Baker College Center for Graduate Studies

Administrative Assistant Flint, MI

Customer service Sept. 2008 to Sep 2009

Answer calls from students

Greet student on 2nd Floor

Make transfer student files/VA files/name change files

Sort Mail for 2nd floor

Date stamp incoming transcripts

Office Supply Order

Schedule all conference rooms

Send instructions to prospective faculty

Address/name changes

Enter transfer student application on the database

Attach letter to step plan and mail

Printers/copiers and fax machine service calls

Mailbox update

Phone list update

Baker College

Administrative Assistant Flint, MI

Customer service Jan. 2008 to Sept. 2008

Print student step plan and rotation

Address/name change

Register students

Update student information

Filing

Assist the registrars will graduation

All other administrative duties

Entech/Fraternal Enterprises, Inc. Holly, MI

Service Administrator Nov. 2006 to Jan. 2007

Answer calls from customers that come on the line

Take orders or supplies

Listen to the customers and access the problems

Schedule technicians to service customers

Invoice and bill the customer for services rendered

Update customers’ accounts according to payment

Promote sales products suitable for customers

Customer service

Chase Bank Troy, MI

Telephone Banker April 2006 to July 2006

Answer calls from customers as they come on the line

Listen to the issue access the problem and solve it

Promote and sell products suitable for the customer’s needs

Charter One Bank Detroit, MI

Assistant Branch Sales Manager Sept. 1999 to Nov. 2005

Open branch for daily business operations

Supervise and coordinate activities of employees engaged in receiving and paying out money and keeping records of financial transactions

Direct and coordinate activities of workers engaged in providing financial services to customers

Trained, motivated and supervised new tellers, prepared work schedules and monitored work performance.

Managed office in absence of manager

Explain services to potential personal and business account customers to generate additional business for establishment

Talked to customers to resolve account-related problems and to ensure positive public relations

Developed procedures and assigned duties and work schedules to employees to ensure efficient functioning of department

Successfully coordinated and conducted daily sales meetings that lead to an increase in branch sales

Ensured supply of money for institution's needs, based on legal requirements and business demands

Flint Board of Education Flint, MI

Substitute Teacher Dec. 1991 to Open/Eligible

Education: Detroit College of Business Detroit, MI

Bachelor in Business Administration June 1994

Associate in Business Administration



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