Quality Engineer Manager

Shawn Veith

*****.*****.*****@*****.***

*** **** ****** ****** ****: 720-***-****

Castle Pines CO 80108

Business Management Project Management Six Sigma Black Belt Theory of Constraints

Change Management Process Improvement Lean Production PMP Certificate

PROFESSIONAL PROFILE

Quality Assurance Manager: ISO 9001 and AS9100

Strong business manager with financial and production planning experience.

A broad range of effective leadership skills from articulating a strategic vision, administrative duties, and development of direct and indirect reports.

Skilled Project Manager of multiple cross-divisional regulatory compliances, production control, facility improvement and policy change projects.

Technical expert in the knowledge and application of Six Sigma and Lean process improvement methodologies.

Ability to drive results as a seasoned change agent across multiple business units.

An internal consultant, leader and proactive strategic resource that collaborate with business unit leaders and process improvement teams to identify, plan, and implement both tactical and strategic continuous improvement initiatives.

Customer focused self-starter able to impact change both individually and in team environments.

Excellent communication skills (verbal, written, presentation) across all business levels.

Quality focused regulatory auditor with experience in the process, safety, and environmental policy enforcement.

Security Clearance: Secret with DOD and Air Force

CAREER EXPERIENCE

Certified Master Home Inspector

Duration 06/2009 Owner; Home Inspection of Denver Location: Littleton, CO

As a proven Certified Master Home Inspector, my extensive background in quality home inspection incorporates variety skills and experience. The variety and depth of my experience combined with my training and dedication to customer service will add immeasurable value to your home inspection report. My investigative skills enable me to rapidly analyze and define the root causes of defects that may concern you.

Supplier Development Quality Engineer

Duration: 10/2012 Employer: Sundyne Corp. Location: Arvada, CO

As a Supplier Quality Engineering at Sundyne, I was responsible for working with suppliers to resolve quality issues, improve process reliability, repeatability, and controls. I performed process validations, CAPA investigations, process improvement, and supplier management. I worked cross-functionally and proactively on supplier quality and management activities. These activities included:

Component, and process validations / verification

Project management of supplier quality initiatives.

Supplier selection, evaluations, and audits and process audits.

Corrective and Preventative Action (CAPA) Identification and implementation of performance improvements with vendors.

Worked with Quality team to support vendor quality issue resolution.

Manage supplier Scorecard and performance. Champion scorecard performance improvement actions.

Performed source inspection per drawings and GD&T requirements.

Ability to manage technical and production activities with the vendor base, with demonstrated experience working at all levels at the vendor.

Drive Continues Improvement projects.

Supplier Quality Engineer

Duration: 04/2012 Employer: Barber Nichols Location: Arvada, CO

As a Supplier Quality Engineering at Barber Nichols, I was responsible for working with suppliers to resolve quality issues, improve process reliability, repeatability, and controls. I performed process validations, CAPA investigations, process improvement, and supplier management. I worked cross-functionally and proactively on supplier quality and management activities. These activities included:

Component, and process validations / verification

Project management of supplier quality initiatives.

Supplier selection, evaluations, and audits and process audits.

Corrective and Preventative Action (CAPA) Identification and implementation of performance improvements with vendors.

Worked with Quality team to support vendor quality issue resolution.

Manage supplier Scorecard and performance. Champion scorecard performance improvement actions.

Performed source inspection per drawings and GD&T requirements.

Ability to manage technical and production activities with the vendor base, with demonstrated experience working at all levels at the vendor.

QUALITY ENGINEER

Duration: 03/2011 – 01/2012 Employer: Eaton Aerospace Location: Broomfield, CO

Provides quality assurance support to customers, suppliers, partners and internal manufacturing cells and participates. Executed the Quality Assurance strategy to ensure products flow with established industry standards, government regulations and customer requirements. Collaborated with engineering and manufacturing functions to ensure quality standards are in place and followed. Procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment were devised and implemented.

Ensure that process needed for the quality management system are established, implemented, and maintained.

Establishes objectives, policies, and procedures for design center quality control activities.

Ensure the promotion, awareness, and deployment of internal, customer, and regulatory requirements throughout the organization, including the deployment of Eaton Business tools to improve business effectiveness.

Monitors overall design quality performance and makes or facilitates efforts to drive continual improvement.

Acts as a primary organizational contact for customer concerns, field campaigns/notifications, and ensure appropriate corrective actions are deployed as necessary into the design and manufacturing processes.

Works closely with local and plant Manufacturing Engineering and Quality Engineering functions to ensure a smooth transition of new product designs into the manufacturing gates.

Performed first pass yield for prototype tooling and drawings.

Processed all non-conformances through final resolution, supplier issues, and cause and corrective action.

Detailed knowledge and experience of applicable processes, validation, and investigation review.

Identifying Human factors in the workplace and their effects on the work performed.

Identify Root Causes and trends.

Issued and accepted Corrective Actions while maintaining a database.

QUALITY ENGINEER

Duration: 09/2009 - 4/2010 Employer: Sierra Nevada Corporation Location: Centennial Co 80112

Developed, modified, applied and maintained quality evaluation and control systems and protocols for processing materials into finished product. Collaborated with engineering and manufacturing functions to ensure quality standards are in place and followed. Procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment were devised and implemented. Performs statistical analysis to assess the cost of and determine the responsibility for products or materials that do not meet required standards and specifications. Quality Management Systems was audited to the ISO 9001 and AS9100 standards and the internal procedures.

Quality System Audits / Evaluations; Identified, analyzed and provided resolution of quality escapes in order to facilitate safe compliant aircraft maintenance;

Monitored for adherence to ISO 9001 and AS9100 standards and company policies/procedures.

Processed all non-conformances through final resolution, including any MRB actions, supplier issues, and cause and corrective action.

Interfaced with all levels of internal and external customers including executive/senior management.

Detailed knowledge and experience of applicable processes, validation, and investigation review.

Identifying Human factors in the workplace and their effects on the work performed.

Identify Root Causes and trends.

Issued and accepted Corrective Actions while maintaining a database

Security Clearance

QUALITY MANAGER Employer: Lynx Aviation

Duration: 12/2007 – 4/2009 Location: Westminster, CO

Developed and maintained a Continuing Analysis Surveillance System (CASS); Managed auditors and schedules and performed internal and external Quality System Audits;

Quality System Audits / Evaluations; Identified, analyzed and provided resolution of quality escapes in order to facilitate safe compliant aircraft maintenance;

Monitored for adherence to company policies/procedures.

Interfaced with all levels of internal and external customers including executive/senior management.

Identifying Human factors in the workplace and their effects on the work performed.

Identify Root Causes and trends.

QUALITY ASSURANCE EVALUATOR Employer: Delta Airlines

Duration: 12/1997 – 12/2007 Location: Atlanta, GA

Performed Quality System Audits / Evaluations; Identified, analyzed and provided resolution of quality escapes in order to facilitate safe compliant aircraft maintenance;

Monitored for adherence to company policies/procedures;

Identifying Human factors in the workplace and their effects on the work performed.

Identify Root Causes and trends.

Deliver acceptance of corrective actions with regard to Delta Airlines System

Interfaced with all levels of internal and external customers including executive/senior management.

Identified, planned and implemented Six Sigma / Lean process improvement projects;

MAINTENANCE PROJECT MANAGER Employer: Delta Airlines

Duration: 12/1997 – 12/2007 Locations: Atlanta, GA

Project Manager at supplier location to resolve tactical issues;

Worked in conjunction with Aero Mexico in Guadalajara Mexico.

Managed inventory, logistics man-hours, manpower, project timelines, work scope and compliance with policies.

Developed solutions for issues related to finances, project timelines, work scope, compliance, and safety;

Ensured compliance with all Delta and FAA policies and procedures.

Generated additional revenue by reducing the turn-time of an HMV by 42%

Six Sigma Black Belt / Process Engineer / Project Manager Employer: Delta Airlines

Duration: 12/1997 – 12/2007 Location: Atlanta, GA

Through the DMAIC process, structured, managed and implemented numerous departmental and divisional cost reduction and productivity improvement initiatives to support the operational cost reduction goal.

Reduced operating expense by 19 million through process improvements resulting in 13% increased productivity and elimination of 5 million in unnecessary facility costs.

Reduce operating expense by $4.5 million, improve maintenance engineering, planning and scheduling through-put by 19%, and increase product quality by 21% through the identification, redesign, and implementation of the Line Maintenance Synchronization initiative.

Defined, measured, analyzed and improved wheel reliability by 95%. Reducing operating expense by $1.5 million in Nitrogen cost, man-hours, aircraft damage and flight delays and cancellations. Set in place a control plan to prevent leaking wheel from entering service.

Utilized project management skills to resolve cross-departmental issues to ensure a seamless transition of Delta’s maintenance programs

Trained and mentored management and frontline personnel in Lean, Six Sigma, 5S, Hoshin, and Project Management methodologies.

Constructed database to quantify decisions

Identified, developed and implemented a customer-driven metric system to ensure customer satisfaction during repair/overhaul procedures.

Avionics Technician - Communication & Navigation Employer: Delta Airlines

Duration: 08/04 – 10/05 Location: Atlanta, GA

Troubleshoot and repair 777, 767, 757, 737, MD88 and MD11 flight deck panels. Troubleshoot and repair Rockwell Collins in-flight entertainment systems.

Strong understanding of electronic and mechanical engineering drawings and environmental testing of electronic assemblies.

Involved with CIT team implementing Lean in Dept 350. Creating and evaluating Thought Process Map. Creating spaghetti charts for the entire shop using Visio and input from the team.

Line Maintenance Technician Employer: Delta Airlines

Performed all phases of aircraft line maintenance on Boeing 727, 757, 737-300, 737-800, 767-300 and 767-400;

Completed Delta aircrafts Schools on 757, 767-200, 767-300, 767-***-***-***;

Worked in International Line Maintenance performing all phases of aircraft line maintenance on Boeing 727, 737, 757, 767-300, MD-88, MD-11, Air Jamaica s Airbus 310, and Air Japan s Boeing 747.

B767-400ER ETOPS QUALIFIED

Performed heavy maintenance of Boeing 767; Performed maintenance on CF6-80A, CF6-80C, and PW4000 engines and other components.

Repaired critical airfoils and other structures of Kevlar, carbon fiber and fiberglass.

Extensive maintenance knowledge including the following systems: hydraulics, Pneumatics, sheet metal, engines, composites and electrical systems.

Aviation Maintenance Technician Employer: Comair Airlines

Duration: 01/1990 - 03/1997 Location: Orlando, FL

Performed all phases of aircraft line and heavy maintenance on Canadair Regional Jet, Embraer EMB-110, Embraer EMB-120 "Brasilia", and Fairchild SA-227 Metro III

Performed power plant line and turbine hot-section on Pratt & Whitney PW-118, Pratt & Whitney PT6-34A, and Garrett 36-150 APU, and performed line maintenance on Garrett TPE-331, Garret GTCP36-150 APU, and General Electric CF34-3A1

Composite Repair of critical airfoils and other structures of Kevlar, carbon fiber and fiberglass

- Troubleshooting and Rigging

EDUCATION

Major: Technical Operations Management Embry-Riddle Aeronautical University

B.S. Degree Daytona, FL

Major: Business Management Valencia Community College

A.S. Degree Orlando, FL

FCC License Aviation & Electronic Schools of America

CERTIFICATES & LICENSES

Project Management PMP Certificate (in progress)

AS9100 Rev C Internal Auditing Certificate

ISO 9001:2008 QMS Auditor/Lead Auditor Training Certificate Number: 06-A-349

Six Sigma Black Belt

FAA - Airframe and Power-Plant License

Certified IPC Specialist

ADDITIONAL TRAINING & KNOWLEDGE

Computer proficiency in:

SAP, Mini Tab, Microsoft: Word, PowerPoint, Excel, Access, Project, Visio

Leadership training in:

Meridian Leadership Responsibility, Frontline Leadership, Valuing Diversity, Team building, Continuous Improvement Sponsor, Performance management, Frontline management, Coaching, Managing through change, and Interview & hiring practices using the STAR methodology.

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