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Customer Service Assistant

Brockton, MA
November 27, 2018

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Christelle Telisma

Cell Phone: 857-***-****



I want to obtain a position where I can utilize my skills, knowledge, and experience to provide quality services.

Work Experience

Personal Care Assistant/HHA Milton, MA October 2016-January 2017 Helping with daily living activities while providing quality health and home care .

Personal Care Assistant/HHA Newton, MA November 2014-October 2016 Helping with daily living activities while providing quality health and care .

The Bostonian Nursing Care Rehabilitation Center Boston, MA September 2014- December 2014

Clinical Nursing Assistant

Worked for clinical rotations for Roxbury Community College. I was under the supervision of nurses while I delivered high quality care to patients. Also I fed, bathed and dress patients. Took patient vital signs, Served meals, made beds, kept the rooms clean, set up medical equipment,assist with some medical procedures,answered calls for help and I observed changes in a patient’s conditions or behaviors .

Tufts Medical Center Boston, MA

Medical Assistant

I was able to perform administrative clinical tasks for physicians, podiatrists, chiropractors and optometrists. I also prepared patients for examination, assisted the doctors during appointments and performed basic laboratory tests, along with other clinical responsibilities.


Roxbury Community College- Liberal Arts Degree, Nursing Assistant certification, CPR Training, -Graduated 2018

Empire Beauty School - Providing beauty services and cosmetology -Graduated 2015

Community Academy -Spanish 2, Pre-Calculus, College English, Anatomy& physiology - Graduated 2012

Drink Masters Bartending School -Boston, MA -Graduated 2011

Interests & Skills

Strong interest in Health Care and customer service . I’m also proficient in Microsoft office, Adobe, and using the internet. Fluent in Haitian Creole and English. I also am composed of excellent interpersonal skills along with pleasant phone manners, experience in the medical field & customer service satisfaction.

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